127 Reviews
Write a Review127 Reviews of Kristy Michaud
May 18, 2026
There was excellent communication and great repairs. Kristy was great with communicating what was going on with my vehicle and having it completed in a timely manner. A loaner vehicle for a warranty rep Kristy was great with communicating what was going on with my vehicle and having it completed in a timely manner. A loaner vehicle for a warranty repair would have been nice. More
Other Employees Tagged: Kristy Michaud
May 12, 2026
I have bought 3 GMC trucks from key since 2019. After this service visit I will take my business elsewhere. The service staff was short and borderline rude. The service manager poked his head a After this service visit I will take my business elsewhere. The service staff was short and borderline rude. The service manager poked his head around the corner to chime in on the conversation I was having with the rep but didn't bother to introduce himself. The old service manager Paul was worth working with, the new manager is the reason my business will go elsewhere. A dealership is only as good as it's service and the service at Key is is not good. It used to be friendly and would explain things to you. Now, just this is what it is take it or leave it! We'll, Im leaving it! More
Other Employees Tagged: Service Manager, Don't know what his name is because ge never bothered to introduce himself
May 09, 2026
Sold a vehicle to me 4 months ago that was not properly looked over and after 2 visits to the dealership, ended up taking the jeep to another dealership who was able to have the problem fixed under warrant looked over and after 2 visits to the dealership, ended up taking the jeep to another dealership who was able to have the problem fixed under warranty. Additionally, I had to spend an additional 1k dollars in flushing out fluids from differentials, transfer case and brake fluid that were all bad. Should have been done before selling the vehicle. Would never recommend purchasing a vehicle from this dealership. More
May 05, 2026
Very polite, Knowledgeable, and pleasant to deal with. Would definitely recommend to friends and family. Would definitely recommend to friends and family. More
Other Employees Tagged: Nick Pridham, Matthew Freese, Irina Barth, Aly Rader, Natalya Nabonchenko, Killian Kondrup

