Nick Plummer
Nick Plummer at Suburban Ford of Waterford

Nick Plummer

Finance Manager

Suburban Ford of Waterford

6975 Highland Rd
Waterford, MI 48327

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3.6
9 Reviews
3.6

9 Reviews

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9 Reviews of Nick Plummer

June 27, 2025

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Employee Rating

I bought out of state site unseen and they took extra photos and answered any questions I had.Ed Rogin did a very good job and I would purchase from him again. Overall satisfied More

by deerej
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ed Rogin, Joshua Dabney

June 27, 2025

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Employee Rating

I bought out of state and had them take extra pictures, it was excactly as discribled. Ed Rogin did great job with questions and concerns. I would defineatly do business with him again. More

by deerej
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ed Rogin, Joshua Dabney

May 19, 2025

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Employee Rating

Wally went above and beyond my expectations to help me find the right used car. He wasn’t pushy like most used car salesman, which made the process much more enjoyable. Also, Lucas from the service depart More

by Mfrizzell521
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Wally Jijika , Lucas Tolbert in service department

May 19, 2025

Suburban Ford of Waterford responded

We're delighted to hear that Wally and Lucas made your experience at Suburban Ford of Waterford enjoyable and stress-free. Our team is dedicated to providing helpful service, so it's great to know they exceeded your expectations. Thanks for choosing us!

May 16, 2025

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Most excellent experience of purchasing a vehicle in my life! Straight to the point, very helpful with every question, quick and easy, set up documents prior to arrival, showed up, test drove and completed More

by ben.berteau
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joshua Dabney, Melissa Young

May 16, 2025

Suburban Ford of Waterford responded

Hi Ben, we're delighted to hear that your experience at Suburban Ford of Waterford was smooth and efficient! Thank you for the high recommendation, and enjoy your new vehicle!

March 18, 2025

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Employee Rating

Melissa helped me get in my explorer and did a wonderful job. We absolutely love her she goes above and beyond for her customers. I'm so glad to have had her. More

by msmarie7212
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 18, 2025

Suburban Ford of Waterford responded

We're delighted to hear that Melissa provided such exceptional service at Suburban Ford of Waterford! It's wonderful knowing she went above and beyond for you. Enjoy your new Explorer, and thank you for the kind words!

February 11, 2025

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Employee Rating

I've used this dealer in the past for company/personal auto service and when looking for cars in the past and has always been great. Al and Nick were absolutely great right off the rip. My son and I came More

by jon.g13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 13, 2025

Suburban Ford of Waterford responded

Thank you for sharing your detailed experience with us. We're glad to hear that Al and Nick provided excellent service, but we apologize for the inconvenience regarding the vehicle's maintenance issue. We understand how frustrating it can be to deal with unexpected problems after a purchase, especially when it comes to high-mileage vehicles. Your feedback about our inspection process is valuable, and we'll certainly take this into consideration moving forward. If there's anything further you'd like to discuss or if we can assist in any way, please feel free to reach out. Thank you, Mike Goltz - New Car Manager - mgoltz@suburbancollection.com

January 03, 2025

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Employee Rating

The used sales associates are dishonest and sold us a used vehicle with mechanical issues, knowing it was for a first time driver!!!!!!! The used car “inspection” report omitted the repairs that needed t More

by Concerned Parent
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Purchase Time
Finance Experience
Recommend Dealer
No

December 09, 2024

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Employee Rating

Dishonest, unprofessional, unethical salesman. I would not recommend buying from this dealership. They sell vehicles with issues and do not respond to messages. They have also attached a service c More

by Lincoln MKC
Sales Price Transparency
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jeff Huvaere, Liam Tuohy

Dec 11, 2024

Suburban Ford of Waterford responded

Thank you for taking the time to leave us a review. I'm sorry to hear about your experience with our sales team. We strive for transparency and professionalism, so it's concerning to read this feedback. I'd like the opportunity to address these issues directly and ensure a resolution is reached. Please feel free to reach out at your convenience. Thank you, Jeff Huvaere - General Manager - jhuvaere@suburbancollection.com

November 02, 2024

Dealership Rating
Employee Rating

Sold me a car that overheated at some point before I drove. Blew a head gasket less than year having it and let me take it home with a bad wheel barring that was messed up before they sold the car to me More

by Sirhustlealot
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Nov 06, 2024

Suburban Ford of Waterford responded

Thank you for taking the time to leave us a review. It's concerning to hear about the issues you've faced with your vehicle. We strive for transparency and quality in our sales, so this feedback is troubling. If you could please reach out to me at the e-mail address below with your name and contact information, I'd like to address these concerns directly and see how we can assist you further. Thank you, Liam Tuohy - Used Vehicle Manager - liamtuohy@suburbancollection.com

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