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Nick Laakkonen
Nick Laakkonen at Rudy Luther Toyota

Nick Laakkonen | Page 5

Service Advisor

Rudy Luther Toyota

8805 Wayzata Boulevard
Golden Valley, MN 55426

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55 Reviews
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55 Reviews

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55 Reviews of Nick Laakkonen

August 04, 2022

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Employee Rating

Good service from Nick and the rest of the team. the 24mo/24,000 mile service plan has been excellent. More

by mncarguy
Recommend Dealer
Yes
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Aug 08, 2022

Rudy Luther Toyota responded

Thanks for coming to see us! It's a pleasure keeping your vehicle in the best shape possible and we look forward to seeing you again for your next scheduled maintenance.

August 03, 2022

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Employee Rating

Service excellent as always. Timely and complete. Friendly service and check out staff were helpful. More

by Bennettbay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Aug 08, 2022

Rudy Luther Toyota responded

Thanks, Bennettbay! We're always happy to help. Hoping you have a great rest of your week!

August 03, 2022

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Employee Rating

Good service, no up selling, only do what needs to be done, reasonable. Thank you More

by bjj100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Aug 08, 2022

Rudy Luther Toyota responded

You're very welcome! We hope to see you again next time.

July 17, 2022

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Employee Rating

Toyota service never disappoints - they were excellent again. Nick, my service manager, was a great communicator - and ahead of schedule. Great job (as always)! More

by David
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Scott Smith

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Jul 18, 2022

Rudy Luther Toyota responded

Thank you for being a great customer David! We are pleased that you had a great experience, and look forward to serving you again in the future!

June 19, 2022

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Employee Rating

Completed work less than an hour and got me on my way earlier than expected. More

by twjenson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jun 20, 2022

Rudy Luther Toyota responded

This is so great to hear!! Thank you for sharing your recent service experience with us and we hope to see you again next time.

June 08, 2022

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Employee Rating

Staff were friendly and kept me informed throughout the process . The work was finished early and cost was less than estimate More

by Beckykummer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jun 13, 2022

Rudy Luther Toyota responded

Thanks so much, Becky! We appreciate your business.

May 30, 2022

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Employee Rating

Pleasant, professional, waiting area well groomed! It is so nice to be appreciated customer! Thank you More

by Dnorcutt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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May 30, 2022

Rudy Luther Toyota responded

You absolutely are appreciated! We are so grateful to be able to help amazing customers, such as yourself. Thank you very much for the positive feedback and we hope to see you again next time. :)

April 10, 2022

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Employee Rating

The process and team wer very efficient and communicated with me each step of my service. More

by paul.dvorak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Apr 11, 2022

Rudy Luther Toyota responded

Hi Paul, thank you so much for taking the time to review your experience with our dealership. It's our pleasure to assist you and hope to see you back again for your next service.

February 28, 2022

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Employee Rating

Always fast and courteous. I like the text contact for service reminders. They keep my car humming. More

by Catherinelehman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Feb 28, 2022

Rudy Luther Toyota responded

We appreciate your positive feedback, Catherine! Take care.

February 20, 2022

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Employee Rating

Good communication from service guys. Gave me status updates and completion time. They ordered a part that my car needs. More

by Barry
Recommend Dealer
Yes

Other Employees Tagged: Eric Hagen

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Feb 23, 2022

Rudy Luther Toyota responded

Thank you for sharing your experience, Barry. We're happy to help and look forward to seeing you again.

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