Nick Harmon

Lake Chevrolet responded

Thank you so much for the wonderful review! We're thrilled to hear that you had such a positive experience at Lake Chevrolet. Our team truly loves helping customers find their dream cars, and we're glad they made a great impression on you. We hope to see you again soon! Sincerely, The Team at Lake Chevrolet

Lake Chevrolet responded

Thank you for sharing your experience with us. We appreciate your long-term loyalty to Lake Chevrolet's service department, and we understand how frustrating it can be when expectations around communication and support are not met. Our team strives to ensure customers feel valued and heard throughout the process. Your feedback regarding loaner vehicles and communication is essential, and we encourage you to reach out directly to our team so we can address your concerns more effectively. Thank you again for your insights, and we hope to restore your confidence in our services. Sincerely, The Team at Lake Chevrolet

Lake Chevrolet responded

Thank you for your wonderful review! We truly appreciate your kind words about Lake Chevrolet and our team. It’s great to know that you found our staff friendly and enjoyable to talk to. We look forward to assisting you again in the future! Safe travels until then! Sincerely, The Team at Lake Chevrolet

Lake Chevrolet responded

Thank you for your feedback! We're glad to hear that you enjoyed the clean environment and found our service team to be awesome. It's great to know that your wait time was manageable as well. We appreciate you choosing Lake Chevrolet and hope to see you again soon! Sincerely, The Team at Lake Chevrolet

Lake Chevrolet responded

Thank you so much for your enthusiastic review! We truly appreciate your positive feedback about Lake Chevrolet. We look forward to serving you again in the future! Sincerely, The Team at Lake Chevrolet

Lake Chevrolet responded

Thank you for sharing your experience with us! We appreciate your feedback about the issue with your windshield following your oil change. We're glad to hear that John and our staff were able to resolve the problem and put your mind at ease. At Lake Chevrolet, we strive to ensure our customers' satisfaction, and we hope to assist you again in the future! Sincerely, The Team at Lake Chevrolet

Lake Chevrolet responded

Thank you for taking the time to share your feedback with us. We’re glad to hear that you had a positive experience with our parts department and appreciate Nick’s professionalism and straightforward approach. However, we’re truly sorry to learn about your experience with our service department. Providing honest, professional, and respectful service to every customer is our top priority, and we deeply regret falling short of those expectations during your visit. We would greatly appreciate the opportunity to address this matter and ensure your concerns are resolved. Please feel free to reach out to us at 414-281-5000 so we can learn more about what happened and work to make things right. We value your business and hope to have the chance to provide you with the exceptional service you deserve in the future.

Lake Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience at Lake Chevrolet. Our team strives to provide friendly and prompt service, and it's great to know that your car was well cared for. We look forward to seeing you again for your future automotive needs! Sincerely, The Team at Lake Chevrolet

Lake Chevrolet responded

Thank you for your feedback. We understand your concerns regarding the service you received at Lake Chevrolet and appreciate you bringing this to our attention. We strive to provide thorough information and excellent customer support, and it's clear we fell short during your visit. We encourage you to reach out to us directly so we can address your experience and ensure you feel valued and informed moving forward. Thank you for choosing Lake Chevrolet, and we hope to restore your confidence in our team. Sincerely, The Team at Lake Chevrolet

Lake Chevrolet responded

Thank you for reaching out and sharing your experience. We’re sorry to hear about the trouble with your vehicle’s part and understand how disappointing it must be, especially after only two years. We truly appreciate your previous loyalty and are committed to helping in any way we can. As dealerships, we work within the manufacturer’s warranty guidelines, and sometimes, coverage decisions fall outside our control. That said, we want to support you through the claim process with Chevrolet. Please feel free to reach out to us directly if you need any assistance resolving this. Thank you again for bringing this to our attention, and we hope to have an opportunity to restore your confidence in us and in Chevy.