Nick Dryden
Nick Dryden at Nucar Volkswagen of Norwood
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Nick Dryden

Service Advisor

Nucar Volkswagen of Norwood

1280 Providence Hwy
Norwood, MA 02062

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4.9
13 Reviews
4.9

13 Reviews

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13 Reviews of Nick Dryden

September 26, 2024

Dealership Rating
Employee Rating

Easy fast professional service . I can always call and receive service whenever needed.Staff is pleasant and helpful More

by RIADAUDE
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mike Garas

Sep 27, 2024

Nucar Volkswagen of Norwood responded

Thank you for your kind words! We're thrilled to hear that you had an easy and professional experience with us. Our team always strives to be helpful and provide the service you need whenever you need it. We look forward to assisting you again in the future!

September 26, 2024

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I love Nucar Norwood! After venturing to almost every dealership on the auto mile, I was immediately struck by Nucar’s professional yet laid back demeanor. Staff is knowl More

by Mmwood029
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Recommend Dealer
Yes
Sep 27, 2024

Nucar Volkswagen of Norwood responded

Thank you so much for your fantastic review! We're thrilled to hear that you had such a great experience with both our sales and service teams. It’s wonderful to know that our professional, laid-back approach resonated with you, and we’re glad to have earned your trust. We look forward to helping you with your next lease and keeping your car running smoothly for years to come!

September 13, 2024

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Great dealership excellent customer service always satisfied with the results when I leave their lot and recommend this dealership for purchase and service. More

by davidjcford
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Recommend Dealer
Yes
Sep 16, 2024

Nucar Volkswagen of Norwood responded

Thank you for the wonderful review! We’re thrilled to hear you’re consistently satisfied with our customer service and results. We appreciate your recommendation and look forward to serving you again!

September 09, 2024

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Requested services are always done efficiently. The multi-point inspection is a great service as it identifies problems or necessary maintenance before it becomes more serious and costly. I’m alway More

by sw02081
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Recommend Dealer
Yes

Other Employees Tagged: Danielle Crowley

Sep 10, 2024

Nucar Volkswagen of Norwood responded

Thank you for the positive feedback! We’re glad to hear that our services and multi-point inspection give you peace of mind. We appreciate your trust and look forward to keeping your car running smoothly!

September 06, 2024

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Excellent service and always looking out for the customers best interest! Will be back and recommending this dealership wholeheartedly! More

by davidjcford
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Danielle Crowley , Everyone in the service desk are outstanding!

Sep 09, 2024

Nucar Volkswagen of Norwood responded

Thank you for the great review! We’re delighted to hear that you had an excellent experience and that our team was attentive to your needs. We look forward to serving you again and appreciate your wholehearted recommendation!

August 29, 2024

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I was quoted a price for extending my warranty but the computer was down and when I went back they quoted me a price 400.00$ more More

by RIADAUDE
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Recommend Dealer
No
Aug 30, 2024

Nucar Volkswagen of Norwood responded

Thank you for bringing this to our attention. We’re sorry to hear about the discrepancy in the warranty extension quote. Please give us a call at 781-725-8700 so we can address this issue directly and work to resolve it. Your satisfaction is important to us, and we want to make things right.

August 24, 2024

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Nick Dryden is my service advisor & is terrific. He coordinates my appt & transport so I don’t have to take time off and my work is done promptly resulting in a bill very close to the estimate. He i More

by PM Gilligan
Service Price Transparency
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Recommend Dealer
Yes
Aug 26, 2024

Nucar Volkswagen of Norwood responded

Thank you for the great feedback! We’re thrilled to hear that Nick Dryden provided excellent service and made the process convenient and efficient for you. We appreciate your kind words and look forward to assisting you again!

August 21, 2024

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Turn around time for repair was great. There was a miscommunication on the pricing as we were quoted one priced but charged another but then it was resolved and discounted as quoted. Also More

by JoMc
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Recommend Dealer
Yes

Other Employees Tagged: Danielle Crowley , Alberto Pagan was great in resolving my parts issue and overall customer service

Aug 22, 2024

Nucar Volkswagen of Norwood responded

Thank you for your feedback! We're glad to hear that the turnaround time and resolution of the pricing issue met your expectations. We apologize for the delay with the part and appreciate your patience as our service team worked to resolve the situation. If you have any further concerns or need assistance, please don’t hesitate to reach out. Thanks again for your understanding!

August 20, 2024

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Dealer is ok. The annoying thing is they signed me up on DealerRater without asking me and I’ve been getting 30+ emails since then More

by Bale Kane
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Recommend Dealer
Yes

Other Employees Tagged: Danielle Crowley

Aug 21, 2024

Nucar Volkswagen of Norwood responded

Blane, we’re sorry to hear about the inconvenience with the DealerRater emails. We should have communicated this with you first. Please contact us directly so we can resolve this issue and ensure your preferences are respected. Thank you for bringing this to our attention.

August 19, 2024

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Employee Rating

I bought my car from there under the previous owners. Nucar didn’t even know what transmission i drove, they lost all my maintenance records with the car. Wouldn’t give a sticker without a $1000 repair More

by FHADAYIA
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Danielle Crowley

Aug 21, 2024

Nucar Volkswagen of Norwood responded

We understand your frustration, but it's important to note that your car could not pass inspection due to severely leaking front struts, which are critical for the vehicles safety. Our priority is to ensure that all repairs meet safety standards. The repair costs and parts availability are necessary to maintain the vehicle's safety and functionality. If you have further concerns, please give us a call at 781-725-8700 so we can discuss them directly. Thank you.

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