Nicholas Chromik

Nick was fast, efficient and pleasant to work with. Answered all questions and got me into my new car within 24 hours. Answered all questions and got me into my new car within 24 hours. More

by hbarscz Verified Customer Verified Customer

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Purchased a brand new Ford Explorer. Upon starting the vehicle the day after purchase all alarms came on. I called the service department on Monday morning. They indicated they did no Upon starting the vehicle the day after purchase all alarms came on. I called the service department on Monday morning. They indicated they did not have a loaner vehicle and the issue the Explorer is having is OK to drive. 10 days later they called and said they had a loaner. I dropped off the Explorer a few hours later. They called the next day and indicated they would not have the Explorer repaired by end of day Friday. They have now had this brand new Explorer for 12 days and have not called to provide a single update in the last 10 days. I do not understand how this vehicle passed inspection. Per NYS law, a vehicle with an illuminated brake light will not pass inspection. More

by SMIKEL2002 Verified Customer Verified Customer

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Very impressive service. Was not able to drive a car in for recall service. They came out to pick up car. Regarding sales, Glenn was very thorough In presenting an SUV th Was not able to drive a car in for recall service. They came out to pick up car. Regarding sales, Glenn was very thorough In presenting an SUV that met our needs, price, and explaining the features. More

by JMLUBINSKI2 Verified Customer Verified Customer

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I had a very pleasant experience. Sales and financing was a breeze. Devin was great. He wasn’t pushy and listened to exactly what I wanted and was looking for. Sales and financing was a breeze. Devin was great. He wasn’t pushy and listened to exactly what I wanted and was looking for. More

by tageorge79 Verified Customer Verified Customer

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They did there job very well there was good communication and I am very satisfied and I am very satisfied More

by kceemterprises Verified Customer Verified Customer

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Depaula was very easy to work with. Listened to what I wanted. Nick C was also very attentive and knowledgeable. Listened to what I wanted. Nick C was also very attentive and knowledgeable. More

by lindsay8469 Verified Customer Verified Customer

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They were great. On the ball, went out of their way to accommodate me. We’re flexible on the time frame to sign the paperwork on Saturday. Nick was fantastic , a pl On the ball, went out of their way to accommodate me. We’re flexible on the time frame to sign the paperwork on Saturday. Nick was fantastic , a pleasure to work with. More

by claytonadams69 Verified Customer Verified Customer

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Was a pleasure to work with did what I asked didn’t play games waste my time games waste my time More

by firelee48 Verified Customer Verified Customer

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Nick was great didn’t waste my time knew what I wanted just did what I asked just did what I asked More

by firelee48 Verified Customer Verified Customer

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This is the second time bying a car from DePaula and the people there are so nice and work with you and make you feel extremely comfortable in helping you get what you want. I will and have referred people people there are so nice and work with you and make you feel extremely comfortable in helping you get what you want. I will and have referred people I know to go there and see if it will work for them too. More

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