Neysha Ortiz

Service was excellent vehicle was returned quickly and professionally with a multi point inspection included professionally with a multi point inspection included More

by STORMYSCINEMAS Verified Customer Verified Customer

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As a first time customer I was a bit concerned about having my G90 towed in . But Neysha was a pleasure to work with and my vehicle was repaired quickly having my G90 towed in . But Neysha was a pleasure to work with and my vehicle was repaired quickly More

by SCOTT.LOEFFLER Verified Customer Verified Customer

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The only person that I felt, was trying to help me yesterday was Neysha Ortiz. I do not know why she is got such low rating on my previous evaluation, probably internet bug or something. So I made a yesterday was Neysha Ortiz. I do not know why she is got such low rating on my previous evaluation, probably internet bug or something. So I made a screenshot of the previous page and email it or text it to someone in this dealership Other vice, as I said yesterday - it eas a nightmare of an experience… More

by IGORLYULLKIN Verified Customer Verified Customer

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I had an excellent experience with the service department. I was kept well informed and the service was prompt and well-done department. I was kept well informed and the service was prompt and well-done More

by alex.solo Verified Customer Verified Customer

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Nightmare … no concerns about customer needs. No return calls Horrible experience I will explore other options.Hopefully there are some No return calls Horrible experience I will explore other options.Hopefully there are some More

by IGORLYULLKIN Verified Customer Verified Customer

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"I purchased my GV80 from this dealership, but the experience was disappointing. On the day I picked up the vehicle, I noticed a cracked front grill. I reported it to the manager, who took a photo of experience was disappointing. On the day I picked up the vehicle, I noticed a cracked front grill. I reported it to the manager, who took a photo of the VIN number and promised to order a replacement. However, after a week of waiting, I was told that the part was on backorder. I received the same excuse for three months, until I took matters into my own hands and contacted another dealership, which had the grill in stock. I had to escalate the issue to the head service manager to get it resolved. The poor service and lack of follow-through have left a bad taste in my mouth, and I will not be doing business with this dealership again." More

by ISAAK_VALDEZ Verified Customer Verified Customer

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My visit to the Genesis of Englewood was a pleasant experience.The employee were very professional, as usual.The waiting area is very comfortable, and the wait time was minimal. I was totally satisfied experience.The employee were very professional, as usual.The waiting area is very comfortable, and the wait time was minimal. I was totally satisfied with the visit. More

by Sophiedavis163 Verified Customer Verified Customer

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The dealership was modern, clean and well organized. Staff was friendly and kept me and to date as the service happened and sent me a virtual link with my tech walking me through what was done. Excellen Staff was friendly and kept me and to date as the service happened and sent me a virtual link with my tech walking me through what was done. Excellent experience More

by CHACE BETHEA Verified Customer Verified Customer

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Very professional and Steve the pre owned manager was a great asset to the dealership great asset to the dealership More

by BDEBON Verified Customer Verified Customer

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Service was quite professional and completed my service on time. Chris ensured I understood any issues. on time. Chris ensured I understood any issues. More

by GLOEUBEN Verified Customer Verified Customer

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