Matthew Paparazzo

Neil was amazing to work with. Highly recommend this dealership. They made everything seamless and simple. Highly recommend this dealership. They made everything seamless and simple. More

by MOGIRL10K Verified Customer Verified Customer

Helpful 0

Report | Print

"I purchased my GV80 from this dealership, but the experience was disappointing. On the day I picked up the vehicle, I noticed a cracked front grill. I reported it to the manager, who took a photo of experience was disappointing. On the day I picked up the vehicle, I noticed a cracked front grill. I reported it to the manager, who took a photo of the VIN number and promised to order a replacement. However, after a week of waiting, I was told that the part was on backorder. I received the same excuse for three months, until I took matters into my own hands and contacted another dealership, which had the grill in stock. I had to escalate the issue to the head service manager to get it resolved. The poor service and lack of follow-through have left a bad taste in my mouth, and I will not be doing business with this dealership again." More

by ISAAK_VALDEZ Verified Customer Verified Customer

Helpful 0

Report | Print

Totally professional service event. Chris of service explained all my options and said one item I requested was not necessary after his inspection. Chris of service explained all my options and said one item I requested was not necessary after his inspection. More

by GLOEUBEN Verified Customer Verified Customer

Helpful 0

Report | Print

Jeff was a pleasure to work with very professional and helpful. Matt in finance was also a pleasure made everything easy. helpful. Matt in finance was also a pleasure made everything easy. More

by MICHELETK23 Verified Customer Verified Customer

Helpful 1

Report | Print

My visit to the Genesis of Englewood was a pleasant experience. Jeff was very helpful and professional. Matthew in financing was very detailed in explaining all the terms of my lease. experience. Jeff was very helpful and professional. Matthew in financing was very detailed in explaining all the terms of my lease. More

Helpful 1

Report | Print

They are very professional and kind. They fulfilled all of my questions and concerns about new car leasing. They fulfilled all of my questions and concerns about new car leasing. More

by organpark Verified Customer Verified Customer

Helpful 0

Report | Print

Tamara made my experience easy and comfortable. Thank you Tamara definitely will recommend my friends. Thank you Tamara definitely will recommend my friends. More

by STARJDREW Verified Customer Verified Customer

Helpful 0

Report | Print

Loved my entire experience at the dealer. Everyone was great and picking up my car was painless. Everyone was great and picking up my car was painless. More

by STEVESOUTS Verified Customer Verified Customer

Helpful 0

Report | Print

Neil and Matthew were so easy to work with! I would recommend anyone check out this dealership and specifically seek out Neil. I love my vehicle. Matthew and Neil both went above and beyond to I would recommend anyone check out this dealership and specifically seek out Neil. I love my vehicle. Matthew and Neil both went above and beyond to make sure the process was smooth. I got the car I wanted at a great price with no hidden or surprise fees! Truly a luxury dealership. More

by Monika Rodriguez Verified Customer Verified Customer

Helpful 0

Report | Print

Neil and the manager were professional and knowledgeable. I expect to feel a good degree of pressure when I visit a car dealership. I felt no pressure. It was a pleasurable expedience. I appreciated them I expect to feel a good degree of pressure when I visit a car dealership. I felt no pressure. It was a pleasurable expedience. I appreciated them both. More

by pluckwild Verified Customer Verified Customer

Helpful 0

Report | Print