Neuris Cruz

I purchased my 2026 Ram 1500 on June 13th. I love my new truck, however on June 25th the engine started stalling when I put it in gear. I had to have it towed back to Perkins. I am told it nee I love my new truck, however on June 25th the engine started stalling when I put it in gear. I had to have it towed back to Perkins. I am told it needs the security gateway module replaced, but for some reason they are unable to get this part. I reached out to my sales person and he promptly called me back. He gave me the phone number of the Service Manager whom I have called and left 3 voice messages with. The Service Manager has completely ignored me. In my opinion, I shouldn't have to call the Service Manager... the Service Manager should be calling ME with an explanation and a solution to my problem. As it stands now, I have no answer from Perkins as to when or even IF this situation will ever be resolved. I understand there will sometimes be problem parts and lead times. What I don't understand is zero communication with the customer, or any timeline for a solution. This is my 3rd new RAM truck, and my first (and last) from Perkins. More

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Everyone was very helpful and friendly! ! Very happy with our experience so far with this dealership!! Highly recommend Cruz. ! Very happy with our experience so far with this dealership!! Highly recommend Cruz. More

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Great experience with sales, sales manager, and finance department would recommend to anybody looking for a vehicle. department would recommend to anybody looking for a vehicle. More

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The service was great and streamlined. Jacques was very helpful and knowledgeable and I also worked with him a few months ago. Until now i finally found the vehicle I wanted with him Jacques was very helpful and knowledgeable and I also worked with him a few months ago. Until now i finally found the vehicle I wanted with him More

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Cruz is the man! Prior to buying from Perkins I visited 2 other Jeep dealerships. I found the team at Perkins to be friendly, professional and efficient. I will be ba Prior to buying from Perkins I visited 2 other Jeep dealerships. I found the team at Perkins to be friendly, professional and efficient. I will be back. More

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Great customer service. They actually try to make a deal unlike other dealerships, got a fair amount on my trade and got the extract truck I wanted they even sourced it from They actually try to make a deal unlike other dealerships, got a fair amount on my trade and got the extract truck I wanted they even sourced it from somewhere else. More

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Great experience with this dealership and staff (cruz and neil) were great to work with. neil) were great to work with. More

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Neuris Cruz Gave good customer service and made it happen to get my new car to get my new car More

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A bunch of lying sleezy sales reps and managers. Would not recommend this dealership to anyone. Would not recommend this dealership to anyone. More

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Muy buena atención y me esplicaron todo muy bien tanto como el bendedor y el de financas como el bendedor y el de financas More

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