Nathan Spencer
Nathan Spencer at Germain Lexus of Easton

Nathan Spencer | Page 10

Service Advisor

Germain Lexus of Easton

4130 Morse Crossing
Columbus, OH 43219

4.9
103 Reviews
4.9

103 Reviews

Write a Review

103 Reviews of Nathan Spencer

June 26, 2025

Dealership Rating
Employee Rating

As usual, the service level was exceptional! I am on my third Lexus and continue to recommend friends to shop at Germain Lexus! More

by danisharp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 03, 2025

Germain Lexus of Easton responded

Thank you for your continued support and recommendations! We're elated to hear that you've consistently experienced exceptional service at Germain Lexus of Easton. Enjoy driving your third Lexus, and we look forward to seeing you again soon!

June 24, 2025

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Customer service experience is always great! They make sure your questions are answered throughlly. No issues More

by DGSR32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Hornung

Jun 25, 2025

Germain Lexus of Easton responded

We're elated to hear that you consistently have a great customer service experience at Germain Lexus of Easton! Our team is committed to ensuring all your questions are thoroughly answered. Thanks for sharing this feedback with us!

June 20, 2025

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The service center employees are great! ! They treat you with respect. They always make sure that your needs are met while waiting for the car maintenance to be completed. More

by GHKEENAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 23, 2025

Germain Lexus of Easton responded

We're happy to hear that our service center team at Germain Lexus of Easton provided respectful and attentive care during your visit. Thank you for sharing this positive feedback!

June 19, 2025

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Employee Rating

Anyone I have had contact with at Germain Lexus of Easton has always been courteous, friendly and helpful. During a recent visit to the service department the service advisor, assigned to me, was at lunch wh More

by Etoille
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 20, 2025

Germain Lexus of Easton responded

Thank you for sharing your experience with us! We're delighted to hear that Nathan and the team at Germain Lexus of Easton provided efficient and courteous service during your visit. We appreciate your support and look forward to serving you again in the future!

June 18, 2025

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Excellent trustworthy service! I have been using Germain Lexus since 2001 when I purchased my first Lexus (GS300). More

by FLY_BOY2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donna Mogavero, Jeff Hathcock

Jun 18, 2025

Germain Lexus of Easton responded

Thank you for your loyalty and trust in Germain Lexus of Easton since 2001! We're delighted to hear about your positive experiences with our service. We look forward to continuing to serve you well into the future!

June 13, 2025

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Employee Rating

Comprehensive review, professional work, excellent service, very helpful service professional (Nathan), done on time work More

by BJWATHENS
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jun 16, 2025

Germain Lexus of Easton responded

Thank you for the fantastic feedback! We're delighted to hear Nathan and our team at Germain Lexus of Easton provided excellent service. We appreciate your support!

June 12, 2025

Dealership Rating
Employee Rating

Clean, friendly and service was completed when promised. The car wash was a bonus. Service rep was friendly. More

by lgatterdam
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2025

Germain Lexus of Easton responded

We're delighted to hear that you had a positive experience with our team at Germain Lexus of Easton! It's great to know the service met your expectations and that you enjoyed the car wash bonus. Thank you for choosing us!

June 08, 2025

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Employee Rating

My Service experience was efficient and everyone in the dealership was friendly, knowledgeable and helpful. More

by Stacy_morris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2025

Germain Lexus of Easton responded

Stacy, we're delighted to hear about your positive service experience at Germain Lexus of Easton! Our team is always here to help and make sure everything runs smoothly. Thanks for sharing!

June 04, 2025

Dealership Rating
Employee Rating

First, I'm greeted as soon as I pull my car into the service center. I am updated before work is started on my car and when it is completed. I appreciate the communication before and during my car being More

by MGREENE702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2025

Germain Lexus of Easton responded

Thank you for sharing your experience with Germain Lexus of Easton! We're delighted to hear that our team kept you well-informed throughout the service process. We look forward to assisting you in the future!

June 04, 2025

Dealership Rating
Employee Rating

Great service from checking in to picking up. Loaner was great. They made sure to show me new technology in the loaner before I left. More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2025

Germain Lexus of Easton responded

Susan, we're delighted to hear you had a great experience with our team at Germain Lexus of Easton! It's wonderful that the loaner and new technology were helpful. Thanks for sharing your feedback!

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