Nathan Spencer
Nathan Spencer at Germain Lexus of Easton

Nathan Spencer

Service Advisor

Germain Lexus of Easton

4130 Morse Crossing
Columbus, OH 43219

4.9
74 Reviews
4.9

74 Reviews

Write a Review

74 Reviews of Nathan Spencer

December 31, 2025

Dealership Rating
Employee Rating

Great personalized service. Liked how they kept me informed and appreciated the service follow up. More

by KING.13
Service Price Transparency
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Recommend Dealer
Yes

December 24, 2025

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I was in and out quickly. The service was outstanding. I was greeted immediately and my paperwork was already completed More

by TLOLSEN60
Service Price Transparency
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Recommend Dealer
Yes
Dec 26, 2025

Germain Lexus of Easton responded

We are delighted to hear that our team had everything ready for you at Germain Lexus of Easton! Thank you for sharing your positive feedback!

December 23, 2025

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Great service, wish I didn’t have to burden them with my flat tire so much lol. But they always fit me in and get me taken care of for those emergencies in a short time. Services are amazing too! Great team More

by adriasalina
Service Price Transparency
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Recommend Dealer
Yes
Dec 24, 2025

Germain Lexus of Easton responded

Thank you so much for sharing your feedback about our team! We are always happy to help and we look forward to seeing you next time at Germain Lexus of Easton.

December 16, 2025

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Everyone is very respectful. The waiting area is well maintained and comfortable. I was kept updated on the progress. More

by EVANICHKO21
Service Price Transparency
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Recommend Dealer
Yes
Dec 17, 2025

Germain Lexus of Easton responded

Thank you for the great review of our team and waiting area at Germain Lexus of Easton! We're happy to hear you received timely updates through the process. See you next time, Evan!

December 07, 2025

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The service staff was very friendly and knowledgeable. The waiting area offered various seating options including a quiet room. The wait time went quickly in such a comfortable setting. More

by M
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Recommend Dealer
Yes
Dec 08, 2025

Germain Lexus of Easton responded

Thank you for sharing your amazing feedback about our team and our amenities! We look forward to welcoming you back to Germain Lexus of Easton.

December 02, 2025

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I was able to get to my appointment early do a meeting using the dealership Wi-Fi. Great connection finished my meeting early. They finished with my car early and to get on with the other obligations of t More

by jameswhite02
Service Price Transparency
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Recommend Dealer
Yes
Dec 03, 2025

Germain Lexus of Easton responded

Hi James! We're glad you could take advantage of our Wi-Fi and that we finished your car early at Germain Lexus of Easton. We hope to see you again!

December 01, 2025

Dealership Rating
Employee Rating

My one and a half hour oil change and tire rotation took over 2 1/2 hours. The back end of my car wasn’t washed and the AAA tag on my key was missing. I called about all this but never received a call back. More

by Rshuffman
Service Price Transparency
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Recommend Dealer
Yes
Dec 02, 2025

Germain Lexus of Easton responded

We aim to provide timely and thorough service, so it's disappointing to see that your recent visit fell short due to a delay in the oil change process and a lack of communication regarding your AAA tag. Your feedback is important to us, and we'd like the opportunity to make this right. Please call me on my direct line. Thank you, Grant Garrison - Service Manager - (614) 383-4177

November 28, 2025

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They give outstanding service from drive in to drive out.. I am well.l pleases with their service department. More

by RNJOHNSON48
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Recommend Dealer
Yes

Other Employees Tagged: Joshua Barnes

Dec 01, 2025

Germain Lexus of Easton responded

Thank you for sharing your fantastic feedback about the Germain Lexus of Easton service team! We truly appreciate your support and look forward to assisting you again in the future. Safe travels!

November 27, 2025

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Employee Rating

Germain Lexus of Easton sold me a beautiful champagne colored Lexus. It is the most Luxurious car I’ve ever owned. I’m proud to drive it and am very spoiled with all the extras! Nathan at their routine m More

by Czeek48
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Abu

Dec 01, 2025

Germain Lexus of Easton responded

Congratulations on your beautiful new Lexus! We're so glad you had a positive experience with Nathan and our team. We’ll be sure to pass along the kudos. Thank you for choosing Germain Lexus of Easton, we look forward to seeing you again down the road!

November 26, 2025

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Employee Rating

Donna is excellent to work with and always welcoming and kind. The oil change was completed in a timely manner. More

by rphawk09
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 30, 2025

Germain Lexus of Easton responded

Thank you for your kind words, and for working with Donna and the team at Germain Lexus of Easton! We hope to welcome you back next time! Safe travels.

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