Nathan Proctor
Nathan Proctor at Audi Marin
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Nathan Proctor

Sales Manager

Audi Marin

700 Francisco Boulevard West
San Rafael, CA 94901

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4.8
28 Reviews
4.8

28 Reviews

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28 Reviews of Nathan Proctor

February 27, 2024

Dealership Rating
Employee Rating

I know Adam is new to Audi Marin but he really leaned in to make sure I had a great experience and navigated the process like a seasoned pro. He was very transparent and fair explaining the price for my tra More

by ds2k1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Adam Brown

Mar 11, 2024

Audi Marin responded

Thank you for choosing Audi Marin and taking the time to share your experience with us. We greatly appreciate your feedback and are thrilled to hear that Adam exceeded your expectations during your recent visit. Adam's dedication to providing exceptional service and ensuring a seamless experience for our customers is truly commendable. We are delighted to hear that he was transparent, fair, and went above and beyond to accommodate your needs, including delivering the snow tires to your home. Your satisfaction is our top priority, and we are pleased to hear that Adam's customer-focused approach left a positive impression on you. We will be sure to pass along your kind words to him and the rest of our team. We look forward to serving you again in the future and assisting with any of your Audi needs. Please do not hesitate to reach out to us if there is anything else we can assist you with.

October 16, 2023

Dealership Rating
Employee Rating

Great customer service! ! Very helpful team of people!!! Over delivered on my expectations and put me in the car of my dreams. More

by CARRIE_FRAZER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gary Poarch

Nov 14, 2023

Audi Marin responded

Thank you for recognizing our team's efforts in exceeding your expectations and putting you in the car of your dreams. Providing great customer service is our goal, and we appreciate your positive feedback.

October 16, 2023

Dealership Rating
Employee Rating

All good. No need to use more words to say more to get to fifteen words. More

by GGNOSS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 14, 2023

Audi Marin responded

Thank you for choosing Audi Marin!

October 13, 2023

Dealership Rating
Employee Rating

asma was awsome. . i would really recommend her to anyone. there was a paper work snagged she even drove to her house with new forms on her day off. More

by JOHN.REED
Recommend Dealer
Yes

Other Employees Tagged: Asma Maaroufi

Nov 15, 2023

Audi Marin responded

We sincerely appreciate you taking the time to share your positive experience with us. Your feedback is invaluable in helping us continually improve and provide exceptional service. We're thrilled to hear about your positive experience with Asma. Going the extra mile, even on her day off, exemplifies the dedication of our team. We appreciate your recommendation.

October 11, 2023

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Employee Rating

Was very easy to deal with both finance and sales. Will do business again with this dealer as well as recommend them More

by woodyates
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Lommen

Nov 15, 2023

Audi Marin responded

We sincerely appreciate you taking the time to share your positive experience with us. Your feedback is invaluable in helping us continually improve and provide exceptional service. Thank you for describing your experience as easy with both finance and sales. We're honored to have earned your business, and we appreciate your recommendation.

October 09, 2023

Dealership Rating
Employee Rating

The dealership provided ample communication through the buying process making the experience easy and enjoyable More

by bryan.t.lewis
Recommend Dealer
Yes

Other Employees Tagged: Paul Lommen

Nov 15, 2023

Audi Marin responded

We want to express our sincere gratitude for your positive feedback. Your satisfaction is our priority, and we're thrilled to have played a part in your exceptional experience. We're delighted to learn that our dealership's communication made the buying process easy and enjoyable for you. Thank you for choosing Audi Marin!

October 07, 2023

Dealership Rating
Employee Rating

Everyone did their best to make this purchase a positive experience. Thank you every one More

by DANIELB1154
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott sales person

Nov 15, 2023

Audi Marin responded

We want to express our sincere gratitude for your positive feedback. Your satisfaction is our priority, and we're thrilled to have played a part in your exceptional experience. Thank you for acknowledging the efforts of our team. We're pleased to have made your purchase a positive experience, and your gratitude is greatly appreciated.

October 06, 2023

Dealership Rating
Employee Rating

Everything went well except it was a little too slow. We spent almost the entire day. More

by amolineaux
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 15, 2023

Audi Marin responded

We appreciate your feedback. We understand that time is valuable, and we'll work on streamlining our processes to ensure a more efficient experience in the future.

October 02, 2023

Dealership Rating
Employee Rating

Great process - went into the dealership on a Wednesday for a test drive and had the car I wanted in hand by Friday. More

by natal13m
Recommend Dealer
Yes

Other Employees Tagged: Paul Lommen

Nov 15, 2023

Audi Marin responded

We're delighted that you had a great process from the test drive to having your desired car in hand by Friday. Your satisfaction with the efficiency of our process is much appreciated. Your feedback is instrumental in helping us improve and continue providing exceptional service. If you have any further comments or suggestions, please feel free to reach out. We look forward to serving you with excellence in the future. Thank you for choosing Audi Marin.

September 30, 2023

Dealership Rating
Employee Rating

Always knowledgeable and punctual. I really enjoy having them taking care of my car. Thank you. More

by cynwoods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Poarch , Gene Frank, Jason Arnold

Nov 28, 2023

Audi Marin responded

Thank you for your kind words about our service team's knowledge and punctuality. We're committed to providing top-notch service and are grateful for your trust.

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