Natalie Solares
Customer Experience Manager
Porsche Louisville
4720 Bowling Blvd
Louisville, KY 40207
25 Reviews
Write a Review25 Reviews of Natalie Solares
January 18, 2026
Service department is excellent. The driver who picks my car up to deliver to the dealership is outstanding. I believe her name is Leeann. The driver who picks my car up to deliver to the dealership is outstanding. I believe her name is Leeann. More
Other Employees Tagged: Shawn Collier, Gavin Pigman, Dave Roberts
January 17, 2026
Service was complete and professional. They met the originally estimated completion time even with additional free recall work, Price was also as less than estimate. They met the originally estimated completion time even with additional free recall work, Price was also as less than estimate. More
Other Employees Tagged: Dave Roberts
January 14, 2026
They moved me ahead of other cars and fixed the issue. Very appreciative of the great service and professionalism. Very appreciative of the great service and professionalism. More
Other Employees Tagged: Gavin Pigman, Dave Roberts
January 10, 2026
The service department is always super responsive and helpful. They are a lot of the reason we keep coming back to purchase Porsches. helpful. They are a lot of the reason we keep coming back to purchase Porsches. More
Other Employees Tagged: Gavin Pigman
January 09, 2026
Service was excellent and they communicated every step of the process. Gavin was excellent to work with the process. Gavin was excellent to work with More
Other Employees Tagged: Shawn Collier, Gavin Pigman, Dave Roberts
January 07, 2026
Top tier support and service that would make the Porsche brand proud. The service team and technicians went above and beyond ensuring my comfort and keeping me constantly updated on the service status. brand proud. The service team and technicians went above and beyond ensuring my comfort and keeping me constantly updated on the service status. More
Other Employees Tagged: Gavin Pigman, Dave Roberts , David
January 06, 2026
My experience fell short of expectations because of miscommunication, but I do appreciate the friendliness and courtesy shown by the staff. miscommunication, but I do appreciate the friendliness and courtesy shown by the staff. More
Other Employees Tagged: John Casco, Gavin Pigman
January 06, 2026
I bought my first brand new Porsche through Porsche Louisville. Many things about the experience were positive. First of all, I'm a t-shirt and sneakers guy. Still, I was never made to feel less than a Louisville. Many things about the experience were positive. First of all, I'm a t-shirt and sneakers guy. Still, I was never made to feel less than at any point while going through my selecting and purchasing. They are not judgmental, quite the opposite, everyone always made me feel comfortable and welcome. The next thing that I appreciated was that no one ever tried to up-sell me during the process. I was given great advice and guidance but never steered towards options I didn't want. Also, I only paid MSRP and didn't have to buy a this car or that car in advance. This may sound silly, but unfortunately at some Porsche dealerships, thats the way it is. As a true telling about how I was treated at Porsche Louisville is how I was dealt with once I received my car. I've always been treated in the same honest and welcoming manner as I was before they had my money. In other words, the entire staff from the bottom to the top are into the Porsche brand and care about peoples experience with the brand from start to finish and beyond. In today's environment, this was a very refreshing and satisfying experience. I would definitely recommend Porsche Louisville for all your Porsche needs/wants. More
Other Employees Tagged: John Casco, Randy Biery, Shawn Collier, Cesar Fregoso, Gavin Pigman, Ashley Wright
January 04, 2026
I never mind taking my car in for service at Porsche of Louisville. Great people, extremely professional and make you feel like family. The waiting area is very comfortable and a huge selection of refresh Louisville. Great people, extremely professional and make you feel like family. The waiting area is very comfortable and a huge selection of refreshments. More
Other Employees Tagged: John Casco, Shawn Collier, Gavin Pigman, Cassell Kuhns
December 29, 2025
Very courteous, accommodating and professional. Appreciate getting a loaner vehicle. Coffee really good also. Thanks Appreciate getting a loaner vehicle. Coffee really good also. Thanks More
Other Employees Tagged: Gavin Pigman, Dave Roberts

