Natalie Garcia

I purchased a vehicle online at this location. I spoke with a rep on the phone and via text for about 30 minutes making sure the sale was ok and she walked me through the online purchase process. I spoke with a rep on the phone and via text for about 30 minutes making sure the sale was ok and she walked me through the online purchase process. She "verified" 3 times for me that the truck was available. I put down my $500 deposit and finalized the online order. The next morning I drove over there to pick up the truck and it was gone. The sales guy was clueless and said this happens all the time. The entire staff was indifferent and couldn't have cared less. 2 weeks later I am still trying to find someone at this company that has half a brain to get me the refund back on a truck they sold out from underneath me. Corporate has no support. All they tell you is that they will forward the issue to the store manager. The store manager will not return phone calls and you cant even get the dealership on the phone to speak to them directly. Do yourself a favor and stay far away! Their customer support is garbage and if you have a problem with anything you are on your own! More

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they try to make you sign blank power of attorneys, did not like it...untrustworthy not like it...untrustworthy More

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Good hours and good vehicles at good prices but trying to get information from them after the sale was almost impossible. get information from them after the sale was almost impossible. More

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Great price, awesome customer service. They went over and above to help me find the right truck at the right price. Highly recommend They went over and above to help me find the right truck at the right price. Highly recommend More

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No haggle pricing, extremely nice personnel and business environment. Our salesman was very helpful and knowledgeable. I have never enjoyed the car buying experience until now. environment. Our salesman was very helpful and knowledgeable. I have never enjoyed the car buying experience until now. More

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This was completely hassle free! A fantastic experience from start to finish! Vanessa was amazing and went the extra mile to help us out and make everything seamless! This was my son A fantastic experience from start to finish! Vanessa was amazing and went the extra mile to help us out and make everything seamless! This was my sons first car and she made it extra special by taking an interest and sharing in the excitement with us!! The dealership, the cars quality, and Vanessa made this a special experience instead of a hassle! Thank you so much for everything! Thank you so much for making my sons experience extra special! More

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Bradley and Natalie were awesome and made our experience super fast and comfortable!!! We will for sure come back soon!!! super fast and comfortable!!! We will for sure come back soon!!! More

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I walked into this place thinking I was somewhere totally different with the ending result of me driving home in a car! I had a wonderful experience and I’m very happy I accidentally stumbled in unexpectedly different with the ending result of me driving home in a car! I had a wonderful experience and I’m very happy I accidentally stumbled in unexpectedly! I can’t forget WHO made the experience so great tho. If you’re in need of a vehicle specifically talk to AUSTIN, he goes above and beyond to fight for your satisfaction. I will continue to recommend him to anyone that chooses to look into Echo for a vehicle because his skills are over the top unbeatable. More

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They were very efficient and worked with us to get what we needed. We had a great salesman who was wonderful with customer service! John Taner- Thanks! we needed. We had a great salesman who was wonderful with customer service! John Taner- Thanks! More

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