Natalie Arenas
Natalie Arenas at Findlay Toyota
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Natalie Arenas

Service Advisor

Findlay Toyota

7733 Eastgate Rd
Henderson, NV 89011

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4.8
60 Reviews
4.8

60 Reviews

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60 Reviews of Natalie Arenas

April 18, 2025

Dealership Rating
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Argentine was superlative. Service prompt. Cost was acceptable. Would come back for service any time. More

by BRUCEMSMITH
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Vince Argentine

April 10, 2025

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I worked with Shaun Galicinao he is always on top of the repairs along with the rest of the crew. Excellent customer service. I will be recommending him to friends and family More

by WOODCMW1971
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Recommend Dealer
Yes

April 07, 2025

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Excellent customer service. Very happy with workmanship on my auto. Very comfortable settings in the waiting area also available complimentary drinks is a plus. Thank you Findl More

by PMDILIMA
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Recommend Dealer
Yes

Other Employees Tagged: Jamie Falcone, Dalton Mckenna

April 01, 2025

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I’m very happy about my service with Findly Toyota at the East Gate branch. They offer uber ride option for the waiting period. They also are negotiable with my service prices. I just love this dealer ship o More

by SZHANG2
Recommend Dealer
Yes
Apr 01, 2025

Findlay Toyota responded

Szhang2, Thanks so much for sharing your experience with us. It is our goal to always provide the best service possible. We appreciate your support and glad that we were able to meet your expectations.

February 28, 2025

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2 year service my car has 12000 miles and they started I needed to have about $400 worth the work done on it More

by dmarionkaminski
Service Price Transparency
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Recommend Dealer
No

February 23, 2025

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Great customer service, very knowledgeable and helpful, highly professional and highly recommended, they treat you like a family. More

by DVader
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Recommend Dealer
Yes
Apr 02, 2025

Findlay Toyota responded

Dvader, Thank you for your feedback. We're glad to know that you had a 5 star sales experience with us. We appreciate your support and glad that we were able to meet your expectations.

February 09, 2025

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The service was excellent. My salesman Hugo was awesome. He was knowledgeable about Toyota products and answered all my questions thoroughly. He was not pushy and was understan More

by LATRICIAS3
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yiran Wang , Hugo Romero, Brandon Day, 5 stars

Feb 11, 2025

Findlay Toyota responded

Latricias3, We’re happy to see that your sales person Hugo helped you achieve a 5-Star experience . Your satisfaction is our top priority, and we look forward to seeing you again in the future.

February 04, 2025

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Poor time management lack of communication not horrible but needs improvement they would not communicate with me directly they quoted me 30 minutes to an hour I was at the dealer for almost 4 hours More

by LYNNHUNSAKER866
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Recommend Dealer
No

Other Employees Tagged: Will Collier, Tyler Campuzano

Feb 05, 2025

Findlay Toyota responded

Hello, Thank you for bringing this matter to our attention. We're sorry we failed to meet your expectations We take all reviews seriously and will use them in our continuous improvement efforts. We are truly sorry for the inconvenience and hope to offer you better service/ better experience in the future.

February 03, 2025

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Employee Rating

Have always been very satisfied with the service I have received and also the staff has been most cooperative! I am ready to purchase a new Sienna Van when I find the right one. Have already gave specs to More

by BRAGG5555
Recommend Dealer
Yes

Other Employees Tagged: Tyler Campuzano

Feb 05, 2025

Findlay Toyota responded

Thank you for sharing your experience with us. We're glad that we could exceed your expectations. If there’s anything else we can do to make your next visit even better, please let us know.

February 01, 2025

Dealership Rating
Employee Rating

They were great great great great, great great great great great great great great great great More

by LVFRYGUY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2025

Findlay Toyota responded

LVFRYGUY, Wow Thank you for leaving your 5 star review. We're so glad to hear that you had a great, great great experience here at Findlay Toyota in Henderson. We're glad that we could exceed your expectations. If there’s anything else we can do to make your next visit even better, please let us know.

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