Dealership Experience
27 yrs, 9 mos
Industry Experience
33 yrs, 10 mos
Specialties & Trainings
Volkswagen Master Certifed
560 Reviews
Write a Review560 Reviews of Narcis Agic
January 19, 2022
Probably the best car buying experience I have ever had. Mario and Narcis are consummate professionals, and always help me out. They had me in and out in under 45 minutes with my brand new GTI. Honestly, Mario and Narcis are consummate professionals, and always help me out. They had me in and out in under 45 minutes with my brand new GTI. Honestly, this is the only dealership I'm willing to go to. More
Other Employees Tagged: Mario Grbavac , Dennis Tomsa
January 19, 2022
I recently got a new 2022 Tiguan from Narcis and Mario, both are always such a pleasure to speak with and are very knowledgeable and honest, as well as the other VW team members. Super nice/modern spot wit both are always such a pleasure to speak with and are very knowledgeable and honest, as well as the other VW team members. Super nice/modern spot with great atmosphere and amenities while you wait. Will definitely be back and recommending all to stop by and see for themselves!!! More
Other Employees Tagged: Mario Grbavac
January 15, 2022
In these times of Covid when we are all stressed and everything is more difficult, Oscar, Terrence, Jeff, and Moe were responsive and friendly and went out of their way to address my concerns and get my everything is more difficult, Oscar, Terrence, Jeff, and Moe were responsive and friendly and went out of their way to address my concerns and get my car back in tip-top shape! More
Other Employees Tagged: Oscar Donis, Terrence McNeal, Jeff Schulte, Moe
December 29, 2021
Fantastic experience at City Volkswagen of Evanston! Made the switch from Chevy to VW. Narcis made the process as easy as can be. Very knowledgeable and easy to talk to. Will recommend to everyone looking to the switch from Chevy to VW. Narcis made the process as easy as can be. Very knowledgeable and easy to talk to. Will recommend to everyone looking to purchase a VW! More
Other Employees Tagged: Mark Benne
November 23, 2021
Came in to trade my 2014 Jetta for a 2021 Jetta and my experience with Narcis, his co-workers, and the dealership as a whole has been a very pleasing and stress-free experience! Narcis was extremely commu experience with Narcis, his co-workers, and the dealership as a whole has been a very pleasing and stress-free experience! Narcis was extremely communicative, transparent, helpful in the trade-in and buying process, and created more of a friendship than a salesman/customer experience. I am very pleased with the customer service at this dealership and will definitely come back when I'm in the market again. More
November 13, 2021
Outstanding level of service provided by Mario and Narcis. They were super nice and went above and beyond to earn the business. Very knowledgeable about Volkswagen vehicles as well as the other brands Narcis. They were super nice and went above and beyond to earn the business. Very knowledgeable about Volkswagen vehicles as well as the other brands. The sale went smoothly with very little going back and forth. Keep up good job guys. I'll see you for my next vehicle More
Other Employees Tagged: Mario Grbavac , Mark Benne
November 08, 2021
Narcis is amazing! I am a loyal returning customer and would recommend him to anyone. He’s honest and never pushy. He gave us a great deal on our amazing new car! We got it all done in under 2 hours! We l would recommend him to anyone. He’s honest and never pushy. He gave us a great deal on our amazing new car! We got it all done in under 2 hours! We love our new car!!! More
Other Employees Tagged: Mario Grbavac , Mark Benne
November 07, 2021
5 STAR for the ENTIRE staff at City Volkswagen!!! From the time I walked in, I was treated like ROYALTY! Everyone from sales, cashier, service department, technicians, and most importantly the AMAZING FI the time I walked in, I was treated like ROYALTY! Everyone from sales, cashier, service department, technicians, and most importantly the AMAZING FINANCE department ( new and used car managers ) are very helpful and informative. I could keep going on for pages to describe this #1 dealership in the Chicagoland area, Illinois and NATIONWIDE. I will ALWAYS bring my business and refer new customers to this dealership. I have been a LOYAL Volkswagen Customer since 2007. Ive purchase 6 cars, ( 2007 EOS 3.2VR6, 2008 R32, 2012 Golf R, 2013 GTI, 2017 Golf R AND TODAY 2021 ARTEON SEL PREMIUM R-LINE. Huge shout outs to: Mario, Narcis, Denis, Terrance, Marat, and Jeff * service manger * , Mark * Final Finance * and all the other amazing employees that I cant name at this time….but you know who you are because you all are so nice and kind and honest to me…. This is more than a customer/dealership relationship ..I think of this organization as FAMILY…. The buying process was straight forward and very very easy. Next thing you know, the process was finalized…. I jumped for joy with so much excitement like a kid on Christmas morning! I have a smile on my face as WIDE as the UNITED STATES from the west cost to the east coast 3 hours after leaving the dealership with my Black on Black 2021 ARTEON SEL PREMIUM R-LINE More
Other Employees Tagged: Mario Grbavac, Konrad Kawula , Mark Benne, Oscar Donis, Ricky Espino, Marat Kafizov, Terrence McNeal, Jeff Schulte, Dennis Tomsa
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