Myles Bates
Myles Bates at Crest Cadillac
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Myles Bates

Cadillac Certified Sales Director

Crest Cadillac

6280 State Hwy 121
Frisco, TX 75034

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4.0
16 Reviews

Dealership Experience

16 yrs, 7 mos

Industry Experience

16 yrs, 7 mos

4.0

16 Reviews

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16 Reviews of Myles Bates

January 30, 2025

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Employee Rating

Enjoyed working with this dealership during the leasing of our Cadillac. Great service every step of the way. More

by JDANNUN
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Bret Bonin

Jan 31, 2025

Crest Cadillac responded

Thanks for your fantastic feedback! We're thrilled to hear you had a great experience leasing your Cadillac. Our team works hard to provide top-notch service, and it's wonderful to know we met your expectations. Enjoy your new ride!

January 27, 2025

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Our sales guy, Samuel, was amazing! Very professional, with a great charismatic attitude. I believe he truly cares about the customer and is willing to work on your behalf to close the More

by cariegann
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Schuyler Crouch, Samuel Dixon

Jan 28, 2025

Crest Cadillac responded

Thank you for your kind words! We're so glad to hear that Samuel provided you with such an amazing experience. His professionalism and positive attitude truly make a difference, and it’s great to know that he went above and beyond to help you close the deal. We appreciate your recommendation and look forward to assisting you again in the future!

January 27, 2025

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I’ve been treated with courtesy & respect each time I’ve dealt with any employee. Everyone has listened intently. More

by DLSMITH036
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Trent Cross , Chase Ybarra great as well

Jan 28, 2025

Crest Cadillac responded

Thank you for your thoughtful feedback! We’re so glad to hear that you’ve consistently been treated with courtesy and respect by our team. It’s important to us that every customer feels heard and valued, and we’re thrilled that we’ve been able to meet those expectations for you. We look forward to continuing to serve you in the future!

December 13, 2024

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I’ve bought several cars from Chris Rucker and Crest Cadillac and once again Chris over-delivered. As a proud new owner of one the first 2025 Escalade IQs I can’t believe how amazing this vehicle is and More

by DaLop
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Chris Rucker , Deundrey Pryor

Dec 16, 2024

Crest Cadillac responded

Thank you for your continued trust in Chris and Crest Cadillac! It’s incredible to hear about your growing family of Cadillac vehicles, and we’re honored to be part of your journey. Chris truly goes above and beyond to ensure you get exactly what you want, and we’re thrilled to hear about your amazing new 2025 Escalade IQ. We appreciate your loyalty and look forward to continuing to provide exceptional service!

November 20, 2024

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I had an awesome car buying experience! Jenny Joseph (sales) and Schuyler Crouch (finance) and Jake (he went through all the tech of the car with me) - they were all outstanding. Everyone More

by Lissacrawford
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Schuyler Crouch, Jenny Joseph , Jacob. (Jake)

Nov 21, 2024

Crest Cadillac responded

Thank you for your fantastic feedback! We're thrilled to hear you had an awesome car-buying experience with us. Jenny, Schuyler, and Jake will be delighted to know they made such a positive impression and helped make your experience outstanding. It’s great to hear that the smiles and teamwork stood out to you—your happiness is what drives us! Enjoy your new car, and please don’t hesitate to reach out if you need anything.

September 09, 2024

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I recently had the pleasure of working with Juda Shamay at Crest Cadillac in Frisco, Tex. I can confidently say it was one of the best car-buying experiences l've ever had. From start to finish, Juda was More

by karenswann
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Juda Shamay

Sep 11, 2024

Crest Cadillac responded

Thank you so much for sharing your wonderful experience with Juda! We are thrilled to hear that he provided you with such a positive and enjoyable car-buying experience. Juda’s commitment to professionalism, attention to detail, and genuine care for your needs are exactly what we strive for. We’re glad he could make the process smooth and stress-free for you. Your kind words will be shared with Juda and the team. If you need any further assistance or have questions in the future, please don't hesitate to reach out. Enjoy your new car, and thank you for your recommendation!

August 12, 2024

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Jenny was wonderful and did everything she could to make it an awesome experience! The only issue was not with Jenny, but, with the tech. support. Not enough time was taken explaining the technologies of th More

by gowin4
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Recommend Dealer
Yes

Other Employees Tagged: Schuyler Crouch, Jenny Joseph

Aug 13, 2024

Crest Cadillac responded

Thank you for your feedback! We're glad to hear that Jenny made your experience fantastic. We apologize for the lack of detailed explanation regarding the vehicle’s technology. We’ll address this with our tech support team to ensure better guidance in the future. If you have any questions or need further assistance, please don’t hesitate to reach out.

June 10, 2024

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Jenny and everyone we worked with during this purchase was wonderful! We felt at home and it was a smooth and easy transaction. I feel everyone went above and beyond to make us happy! Thank you all! I hig More

by emilyssantina
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jun 11, 2024

Crest Cadillac responded

Thank you for your fantastic feedback! We're thrilled to hear that Jenny and our team made you feel at home and ensured a smooth and easy transaction. Going above and beyond to make our customers happy is our goal, and we're delighted we could do that for you. We appreciate your high recommendation and look forward to serving you again at Crest Cadillac! Enjoy your new vehicle!

May 29, 2024

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I traded in my 2021 XT4 for a new 2024 XT4. Austin was professional, efficient and great to work with. He and the Crest team made the transaction easy, quick and painless. They accommodated wha More

by drkappaz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Drabick

May 30, 2024

Crest Cadillac responded

Thank you for sharing your experience at Crest Cadillac! We're thrilled to hear that Austin provided you with professional, efficient, and great service throughout your transaction. It's fantastic to know that he and the Crest team made the process easy, quick, and painless for you and accommodated your needs without trouble. We'll be sure to pass along your kind words to Austin and the rest of our team. Thank you for recommending us to others in search of a new car. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future!

March 28, 2024

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Crest Cadillac delivers excellence in customer service and that is manifest through its employees, including Bret Bonin! Bret is personable, thorough, professional and extremely responsive- even on the we More

by Monica from Plano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Kluber, Bret Bonin , Jason McClellan; Bryan Oldham

Apr 01, 2024

Crest Cadillac responded

Wow! Thank you for this incredible review! We strive to deliver exceptional customer service, and it means the world to know we're achieving that goal. We're so happy to hear you've been treated like a celebrity! That's exactly the experience we want to create for every customer. The fact that you call Crest your "forever go-to dealership" makes all our hard work worthwhile. Thank you again for choosing Crest Cadillac and for recognizing the dedication of our employees, especially Bret. We look forward to exceeding your expectations on your next visit!

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