Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Myles Bates
Myles Bates at Crest Cadillac

Myles Bates

Cadillac Certified Sales Director

Crest Cadillac

6280 State Hwy 121
Frisco, TX 75034

Contact Me
4.6
29 Reviews

Dealership Experience

16 yrs, 11 mos

Industry Experience

16 yrs, 11 mos

4.6

29 Reviews

Write a Review

29 Reviews of Myles Bates

June 09, 2025

Dealership Rating
Employee Rating

It was informative and helpful. I appreciate you guys for getting everything done in one day. More

by shirley5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Freel, Caleb Brosin, Kodie Cadenhead, Matt Riedl, Schuyler Crouch, John Kluber , Monica who was amazing.

Report | Print

May 23, 2025

Dealership Rating
Employee Rating

Logan and The Team were true Professionals from start to finish. I would reccommend.They are the best. More

by callow1711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Freel, Caleb Brosin

Report | Print
May 27, 2025

Crest Cadillac responded

Thank you for your wonderful feedback! We are thrilled to hear that you had a positive experience with Logan and the team. Our commitment to professionalism and excellence is at the heart of what we do, and it's rewarding to know that it made a difference for you. We appreciate your recommendation and look forward to serving you again in the future.

April 19, 2025

Dealership Rating
Employee Rating

Dealer forgot to give me my fix fey when I left. Other than that everything was fine. No problem More

by Charlie82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Freel, Schuyler Crouch

Report | Print
Apr 22, 2025

Crest Cadillac responded

Thank you for your feedback! We're glad to hear that everything else went smoothly with your visit, but we’re sorry to hear your fixed key wasn’t provided when you left. If you haven’t already received your key, please don’t hesitate to reach out—we’d be happy to make sure it gets to you. Thanks again for your review and for giving us the opportunity to assist you!

March 22, 2025

Dealership Rating
Employee Rating

Hands down the best experience purchasing a vehicle. On my fourth lease with crest with no desire to go anywhere else in the future. More

by DEREK.MUSIC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Caleb Brosin, Kodie Cadenhead, Matt Riedl, Glenn Young, Felix Villatoro, John Kluber, Keilyn Michaelis

Report | Print
Mar 24, 2025

Crest Cadillac responded

Thank you for the wonderful review! We’re so happy to hear that your experience with Crest has been the best, and we truly appreciate your continued loyalty with your fourth lease. We’re excited to have you as a valued customer and look forward to serving you for many more years to come!

March 12, 2025

Dealership Rating
Employee Rating

Rachid, Monica and Schuyler were all very nice, helpful and professional. Wish the process didn’t take so long. More

by PFOSTER645
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Freel, Schuyler Crouch, Rachid Lagrini , Monica in service was very nice

Report | Print
Mar 13, 2025

Crest Cadillac responded

Thank you for your feedback! We're glad to hear that Rachid, Monica, and Schuyler provided you with great service and professionalism. We understand that the process took longer than expected, and we appreciate your patience. We’ll work on improving efficiency and hope to make your next experience even better!

March 11, 2025

Dealership Rating
Employee Rating

Bryan was great in getting me a loan car in my time of need, and keeping me up to date on its progress through the shop. Couldn’t ask for better service! More

by Sammy Fowler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Caleb Brosin, Kodie Cadenhead, Jordan Naemi, Matt Riedl, Schuyler Crouch, John Kluber , Bryan (Service Manager)

Report | Print
Mar 12, 2025

Crest Cadillac responded

Thank you for your great review! We're so glad to hear that Bryan was able to assist you with a loan car and kept you informed throughout the process. Providing excellent service and keeping you updated is our priority, and we're happy we could meet your expectations. If you need anything else, feel free to reach out!

March 09, 2025

Dealership Rating
Employee Rating

The team is always helpful and works around our needs. Have never had an issue they did not resolve More

by CHARLIE82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 12, 2025

Crest Cadillac responded

Thank you for your kind words! We are glad to hear that our team has been helpful and has effectively resolved your needs. Your satisfaction is our priority, and we appreciate your trust in us.

March 01, 2025

Dealership Rating
Employee Rating

They always offer premium service, the advisors are always responsive and checkout makes it easy. More

by PROVAEKDB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Freel, Caleb Brosin, Kodie Cadenhead, Matt Riedl, Schuyler Crouch, John Kluber

Report | Print
Mar 04, 2025

Crest Cadillac responded

Thank you for your kind words! We are thrilled to hear that you find our service premium, our advisors responsive, and the checkout process easy. Your satisfaction is our priority, and we look forward to serving you again.

February 11, 2025

Dealership Rating
Employee Rating

Great to work with. No pressure to close the deal just great customer support from the staff. More

by sgoodwin2008
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rachid Lagrini

Report | Print
Feb 12, 2025

Crest Cadillac responded

Thank you for your amazing review! We're so glad to hear you had a pressure-free experience and that our staff provided great customer support. We believe in making the process as smooth and enjoyable as possible, and it’s wonderful to know we succeeded in doing that for you. If you need anything in the future, we're here to help!

February 10, 2025

Dealership Rating
Employee Rating

Myles was outstanding and thankful for his kindness He worked to help me out with the cargo rails!!! More

by WHARTONHEATH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Report | Print
Feb 11, 2025

Crest Cadillac responded

Thank you for your great feedback! We're so glad to hear that Myles was able to assist you with the cargo rails and made your experience a positive one. We truly appreciate your kind words and are happy to have had the opportunity to help you!

1
2
3

Dealership Inventory (475 Vehicles)

new 2025 Cadillac CT4 car, priced at $38,215
2025 Cadillac CT4
new
Argent Silver Metallic exterior
Automatic
Rear-wheel Drive
$38,215
View Details
new 2025 Cadillac LYRIQ car, priced at $62,315
2025 Cadillac LYRIQ
new
Radiant Red Tintcoat exterior
Automatic
Rear-wheel Drive
$62,315
View Details
new 2025 Cadillac LYRIQ car, priced at $69,690
2025 Cadillac LYRIQ
new
Argent Silver Metallic exterior
Automatic
All-wheel Drive
$69,690
View Details
used 2024 Cadillac XT6 car, priced at $41,999
2024 Cadillac XT6
used
Argent Silver Metallic exterior
Automatic
Front-wheel Drive
$41,999
View Details
new 2025 Cadillac CT4 car, priced at $43,765
2025 Cadillac CT4
new
Radiant Red Tintcoat exterior
Automatic
Rear-wheel Drive
$43,765
View Details
new 2025 Cadillac Escalade ESV car, priced at $113,595
2025 Cadillac Escalade ESV
new
Black Raven exterior
Automatic
Four-wheel Drive
$113,595
View Details
View All Inventory