

1 Review
Write a Review1 Review of Morgan Urban
June 19, 2014
Too long My mother and I went in on Monday, June 16. Johnson was wonderful showing different cars to the both of us. We test drove several. My mother was pu My mother and I went in on Monday, June 16. Johnson was wonderful showing different cars to the both of us. We test drove several. My mother was purchasing new and paying cash. I was looking for used. My mother was able to confirm pricing Monday evening, but needed to come back Tuesday to sign paperwork. She received a great deal on a 2014 Camry. We went back Tuesday for mom to finalize her purchase and for me to look at more cars. I looked at two, a used Camry and a new Corolla. I settled on the Corolla. Also, Johnson was ill on Tuesday so this is when we worked with Morgan. My mother completed her paperwork, and I completed my test driving by 4:30. Trying to get the car at a price we could afford was agonizing. My husband came to the dealership around 5:45. We agreed on a price about 6:20. I was going to sign paperwork and my husband would the next day because he had to leave by 6:40. I waited for over an hour and never signed anything. Morgan was very helpful, she got me a dealer's tag so I could leave an come back to sign paperwork with my husband the next day. I had told them it would be around noon. When we got there at noon, the paperwork had still not been loaded. We waited 10-15 minutes to begin. Everyone was helpful and kind, it just took way too long. There was so much waiting. Morgan was absolutely wonderful. She took the time to explain the programming process to my mother. She was patient, and did not make us feel like we were wasting her time. Johnson and Anthony were nice as well, but I would refer friends and family to Morgan. More
Other Employees Tagged: Anthony Cohens, Jonson Shadd


