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Eddy's Toyota of Wichita

Wichita, KS

3.5
646 Reviews
Call Dealership (316) 652-2222

7333 East Kellogg

Wichita, KS

67207

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646 Reviews of Eddy's Toyota of Wichita

March 16, 2025

Had car ready as said in check and car was clean and ready to go More

by Kent1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry West
Report | Print
Mar 17, 2025 -

Eddy's Toyota of Wichita responded

Thank you for your confidence in Eddy's Toyota! We appreciate your business, Kent.

March 12, 2025

Shady dealership, don't get me wrong I love my Toyota but wish I did not buy it from this dealership. I bought the extended warranty and maintenance package that was supposed to cover my wheels and tires. B More

by james
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Troy Werts
Report | Print
Mar 12, 2025 -

Eddy's Toyota of Wichita responded

James, I'm sorry to hear about the confusion with your warranty and maintenance package. We strive for transparency in our offerings, so it's concerning to learn that this wasn't clear during your purchase. I'd like to discuss this further and see how we can address any misunderstandings. Please feel free to reach out at your convenience. Thank you, Ashley Cummings - Corporate Customer Relations Manager - 316-652-2122

March 11, 2025

Our dealer Danny was great, very nice guy and helped us a ton with our trade ins. More

by Nhan Do
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Report | Print
Mar 11, 2025 -

Eddy's Toyota of Wichita responded

It is great to see that Danny was so helpful during your trade-in process! Thanks for choosing Eddy's Toyota.

March 07, 2025

They desperately need to hire more help in their financial department. Ray was great but the process was way too exhausting! More

by Brian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dane, Tallon, and Ray
Report | Print
Mar 07, 2025 -

Eddy's Toyota of Wichita responded

Brian, thank you for your feedback. We're glad to hear Ray provided great service, but we apologize for the delays in our financial department at Eddy's Toyota. Your comments are valuable and will help us improve!

February 22, 2025

I dealt with Ana. We talked for almost 2 weeks and she was prompt in answering back and got me into a truck that was perfect for me. Also, the unlimited warranty they More

by Dm92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ana, Anthony Cohens
Report | Print
Feb 24, 2025 -

Eddy's Toyota of Wichita responded

Thank you for sharing your experience with Ana and the team at Eddy's Toyota! We're glad to hear that our service, along with the unlimited warranty, provided peace of mind. We look forward to assisting you again in the future!

February 21, 2025

Service customer interactions was less than to be desired. Not rude, just impersonal. Drove into the vast entry/ exit lobby and I m the only customer. More

by jamesmarscott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Terry West
Report | Print
Feb 24, 2025 -

Eddy's Toyota of Wichita responded

James, thank you for sharing your feedback. We aim to provide a welcoming and personal experience for all our customers, so it's disappointing to hear that we fell short during your visit. If there's anything specific you'd like us to address or improve upon, please feel free to reach out. Thank you, Ashley Cummings - Corporate Customer Relations Manager - 316-652-2122

February 20, 2025

Craig got my tires on and ready. Had other problems and got those taken care of to More

by kanb6240
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig ,Crafton
Report | Print
Feb 20, 2025 -

Eddy's Toyota of Wichita responded

Thank you for stopping by to leave Eddy's Toyota a wonderful review of Craig!

February 18, 2025

Dustin at Eddy’s was Great to Work with. Very Prompt and to the point. Happy to be in a Tundra More

by pitmandj1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Lowe
Report | Print
Feb 19, 2025 -

Eddy's Toyota of Wichita responded

Thank you for sharing your kind words about Dustin's service! We're so glad you found a vehicle you love at Eddy's Toyota—safe travels in the new Tundra!

February 07, 2025

Jimmy was very persistent and treated me with respect. Great job would buy from him again. More

by annettewatzig
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Cumbie
Report | Print
Feb 08, 2025 -

Eddy's Toyota of Wichita responded

We are grateful to have earned your business, Annette. Thanks for taking the time to leave us a review! - Jimmy and the Eddy's Toyota Team

February 05, 2025

Got a complete review of their service to my car. Very personable and provided answers to my questions. More

by laroberson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler West
Report | Print
Feb 05, 2025 -

Eddy's Toyota of Wichita responded

We're delighted to hear that our team at Eddy's Toyota provided you with a thorough service review and answered all your questions. Thanks for sharing your experience!

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