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Moon Lee

Overview Reviews (47) Inventory (364)

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Moon Lee

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Moon Lee

Sales Manager

Northstar Kia

61-07 Northern Blvd
Woodside, NY 11377

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4.7

47 Reviews

Overview Reviews (47) Inventory (364)

Industry Experience

10 yrs, 1 mo

Specialties & Trainings

Kia Certified

Excellent Customer Service

4.7

47 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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47 Reviews of Moon Lee

January 05, 2025

Dealership Rating

Employee Rating

Service was excellent but i was charged $ 200 i have my warranty i saw payment deception warranty i saw payment deception More

by RAKIB1983.4.1

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: The mechanic was so nice

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Jan 05, 2025 -

Northstar Kia responded

Thank you for taking the time to leave your feedback. We’re glad to hear that you were satisfied with the service provided. However, we’re very sorry to hear about the confusion regarding the charges. We take concerns like this seriously and would love the opportunity to look into it further for you. Please contact us directly at Bsingh@northstarkia.com and we’ll work to resolve this matter promptly. Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

January 04, 2025

Dealership Rating

Employee Rating

An excellent experience I am excited for future events where I will need their expertise again where I will need their expertise again More

by gally986

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jordan Curry, Anthony Farrugia, Shaun Jones, Josue Dongakedi, Mike Annabi, Heaven Adams, Ludys Acosta, Oscar De Jesus, Ali Alvino

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Jan 05, 2025 -

Northstar Kia responded

Thank you so much for your kind words! We’re thrilled to hear that you had an excellent experience with us and are excited to assist you again in the future. Whenever you need our expertise, we’ll be here to provide top-notch service. Looking forward to seeing you again soon! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

December 31, 2024

Dealership Rating

Employee Rating

Great service always very honest they go beond for there customers and we appreciate the car washes and the coffee and snacks customers and we appreciate the car washes and the coffee and snacks More

by Micheal battle

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jordan Curry, Anthony Farrugia, Shaun Jones, Josue Dongakedi, Mike Annabi, Heaven Adams, Ludys Acosta, Oscar De Jesus, Ali Alvino

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Dec 31, 2024 -

Northstar Kia responded

Thank you for your kind words! We're so happy to hear that you've had great experiences with us and appreciate the extra touches like car washes, coffee, and snacks. We're committed to going above and beyond for our customers and look forward to serving you again! Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

November 17, 2024

Dealership Rating

Employee Rating

Very good service, and staffS,nice setting area, and super fast service ever recommended 100%. super fast service ever recommended 100%. More

by JONGHWANS

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Shaun Jones

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November 06, 2024

Dealership Rating

Employee Rating

I am always very satisfied and grateful for their always friendly and quick service. Thank you. friendly and quick service. Thank you. More

by yeni0814

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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October 25, 2024

Dealership Rating

Employee Rating

Everyone at Northstar Kia in Woodside Queens, NY — ESPECIALLY JORDANA — helped me out by getting the car of my dreams. Super helpful. Super wonderful and professional. ESPECIALLY JORDANA — helped me out by getting the car of my dreams. Super helpful. Super wonderful and professional. More

by CHRISJMINARD

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jordan Curry, Anthony Farrugia, Shaun Jones, Tyler Moore II, Josue Dongakedi, Mike Annabi, Heaven Adams, Ludys Acosta , Andrea Gil, Jordana Sulimani

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October 22, 2024

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Employee Rating

It was very easy dealing with Mr Lee and picking up the car. My only complaint was that the car was not prepped for us by the dealership so we were removing stickers and packaging for days after. car. My only complaint was that the car was not prepped for us by the dealership so we were removing stickers and packaging for days after. More

by Steve S

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Shaun Jones

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October 12, 2024

Dealership Rating

Employee Rating

Staff and supervisors provide excellent service from start to finish. My salesperson Jordana was the best. Highly recommended! start to finish. My salesperson Jordana was the best. Highly recommended! More

by francoisallen

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jordana

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October 04, 2024

Dealership Rating

Employee Rating

I had to take my car in three times to have the problem identified and fixed. identified and fixed. More

by CHRISW17

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Nairoby Valverde

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Oct 04, 2024 -

Northstar Kia responded

I'm really sorry to hear that you had to make multiple trips to address your car's issue. That can be incredibly frustrating. Your experience is important to us, and I appreciate you bringing this to our attention. If you'd like to discuss this further or need assistance, you can contact the service manager directly at egil@northstarkiany.com. We want to ensure your concerns are addressed.

October 02, 2024

Dealership Rating

Employee Rating

They were amazing to work with, everything was smooth process. Highly recommend go to Northstar and see Anthony Farrugia!! process. Highly recommend go to Northstar and see Anthony Farrugia!! More

by KANTONACCIO72

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Anthony Farrugia, Shaun Jones, Josue Dongakedi

Report | Print

Oct 02, 2024 -

Northstar Kia responded

Thank you for your wonderful feedback! We're thrilled to hear you had an amazing experience and that the process was smooth. We appreciate your recommendation and will make sure to pass along your praise to Anthony Farrugia. If you need anything else, feel free to reach out!

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