Josue Dongakedi

This was the worst car leasing experience ever. The incompetence of the staff at Northstar is beyond belief. I’ll never do business at Northstar again, I was treated like I was a piece of xxxx. xxx The incompetence of the staff at Northstar is beyond belief. I’ll never do business at Northstar again, I was treated like I was a piece of xxxx. xxxx this place and everyone that works there More

by xxxxyounorthstar Verified Customer Verified Customer

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After speaking to the salesman and putting down a deposit on the car booking an appointment for 3:30pm Friday the car didn't get to the dealership for almost 2hrs. Then the paper took another 2hr 50min to co on the car booking an appointment for 3:30pm Friday the car didn't get to the dealership for almost 2hrs. Then the paper took another 2hr 50min to complete. So my wife and I were there for almost 5hrs. After being assured the car was ready and it would be a smooth experience. More

by ADAMKHANIT Verified Customer Verified Customer

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Treated courteously but area should provide coffee or refreshments for waiting customers. Purchase did not flow as smoothy as expected. refreshments for waiting customers. Purchase did not flow as smoothy as expected. More

by ROZ Verified Customer Verified Customer

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The sales manager David Manheim and the general manager Peter Guy (pls pardon me if I have his last name incorrectly) were very knowledgeable, polite, and patient to serve the clients. But some of their st Peter Guy (pls pardon me if I have his last name incorrectly) were very knowledgeable, polite, and patient to serve the clients. But some of their staffs, I can’t give a high mark. Love our new car so far. More

by JEEYOONJP Verified Customer Verified Customer

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I was very unsatisfied durning the purchase of getting my car. I came in looking to turn in my leased car to get a new one. After being there for 4hours and taking the insurance off my car i was then informe car. I came in looking to turn in my leased car to get a new one. After being there for 4hours and taking the insurance off my car i was then informed by Shaun that Josh who was my sells person never got the car out the lot and being as though it was so late I’d have to come back the next day. I was visibly upset because they knew i was over my miles and I’d have to drive well over 65miles home and back to get the car. Even after coming the next day to get the car i waited 4hours again. Overall my experience was horrible and i would no longer recommend this Kia. More

by msmonica2 Verified Customer Verified Customer

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They are very attentive and work with you as much as they could. The best customer service I have experienced from a dealer. could. The best customer service I have experienced from a dealer. More

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Took their time going through our options and negotiated on a price for us. Didn’t feel pressured to pirchade on a price for us. Didn’t feel pressured to pirchade More

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Josue Dongakedi is really professional ,thank you for the service that was provided to my family .Everyone in the Northstar KIA are very professional recommend this location 10/10 the service that was provided to my family .Everyone in the Northstar KIA are very professional recommend this location 10/10 More

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Amazing experience with Josue Dongakedi as well as everyone at Northstar Kia. They are always ready to assist and guide if needed. everyone at Northstar Kia. They are always ready to assist and guide if needed. More

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I was looking to buy a car and Iwent to deferent car dealership, most of them are not so helpful. And finally I met Joshua very helpful, friendly and patient. He is vey knowable, I love to dealt with hi dealership, most of them are not so helpful. And finally I met Joshua very helpful, friendly and patient. He is vey knowable, I love to dealt with him and I will recommend to my family and my friends. More

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