Montana Boone

I enjoyed car shopping at Germain Honda of Surprise from the moment I drove up to the front. Robert Pitman introduced himself, He and Kara Ruiz listened to where I was coming from and what I needed. The the moment I drove up to the front. Robert Pitman introduced himself, He and Kara Ruiz listened to where I was coming from and what I needed. They know their motor vehicles, not just Honda, but also my Subaru to trade in, and others out there on the roads. After Kiara helped me try out and select my new CRV (EX model in metallic Powder River Blue), finance office expert Evan Winje helped me through my payment and paperwork that might be a unique situation. Meanwhile, the crew behind the scenes gave my new car a final polish and set it up for me to drive out. Before I left, Kiara walked me through the personalized settings on electronics for the way I like things. This car is wonderful, every bit as good as the reviews that I read when thinking about a new car. And the dealership experience was the best I've experienced in 50 years of driving. Well done, Germain Honda. More

by tommott Verified Customer Verified Customer

Report | Print

I’ve purchased a few cars brand new from the dealership and of all my experiences this was the best. and of all my experiences this was the best. More

by pgonzo62 Verified Customer Verified Customer

Report | Print

George was very helpful all during to get two recalls taken .during wait that he treated all the customers with respect. taken .during wait that he treated all the customers with respect. More

by benmaro80@gmail. Om Verified Customer Verified Customer

Report | Print

Everyone was very helpful with the whole process. Very nice dealership and clean. Service department was most helpful as well. No problem and recommending others to go there. Very nice dealership and clean. Service department was most helpful as well. No problem and recommending others to go there. More

by pastorkward Verified Customer Verified Customer

Report | Print

Germaine Honda was great to work with . From our salesman Josh to Ty in finance . There was no shenanigans in our car buying process ! From our salesman Josh to Ty in finance . There was no shenanigans in our car buying process ! More

Report | Print

Our experience with Germain Honda of Surprise was convenient and comfortable when interacting with each part of our purchase. The relationship that Joshua Reeves built was super helpful. convenient and comfortable when interacting with each part of our purchase. The relationship that Joshua Reeves built was super helpful. More

by JEFFDELNERO Verified Customer Verified Customer

Report | Print

Connor and everyone involved in our sale were outstanding!! The dealership was outstanding and there was no stress in buying the car. outstanding!! The dealership was outstanding and there was no stress in buying the car. More

by rcp9598 Verified Customer Verified Customer

Report | Print

No pressure . . . Easy transaction!!! Sales people were friendly and honest , car was as advertised, if not bettter !! . . Easy transaction!!! Sales people were friendly and honest , car was as advertised, if not bettter !! More

by reachjq Verified Customer Verified Customer

Report | Print

The whole team at Germain Honda was so easy to work with. Colin went above and beyond to find the exact car I wanted. Colin picked the vehicle up and brought it to the dealership during Christmas week. Excel Colin went above and beyond to find the exact car I wanted. Colin picked the vehicle up and brought it to the dealership during Christmas week. Excellent customer service. Glad Germain Honda is part of the Costco program. George Bell explained everything in detail and was very personable. Thank you. More

by roc907 Verified Customer Verified Customer

Report | Print

My overall experience was positive, but there were a few disappointments. While the staff did take the car for refueling, I had to repeatedly request gas and still didn’t receive a full tank. Additionally, disappointments. While the staff did take the car for refueling, I had to repeatedly request gas and still didn’t receive a full tank. Additionally, the attractive deals and pricing initially discussed during my first visit seemed to disappear when I returned to finalize the purchase. While the process was generally smooth, these details left room for improvement More

Report | Print