Monse Rocha

Monse was knowledgeable and patient. She answered all our questions and gave good options. I wasn’t impressed by the finance guy hard selling the maintenance options. Had he come earlier She answered all our questions and gave good options. I wasn’t impressed by the finance guy hard selling the maintenance options. Had he come earlier in the sale I would have left without buying More

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Best car buying experience at this wonderful dealership. Monse was a pleasure to deal with.!! Monse was a pleasure to deal with.!! More

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Monse was great to work with. She finally found me a car since I originally talked to her. Probably has been a couple years She finally found me a car since I originally talked to her. Probably has been a couple years More

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Can't say enough positive things about Lexus of Naperville. The best car buying experience I every had I arrived at the Lexus of Naperville looking for a trade in on a suv they had there just what Naperville. The best car buying experience I every had I arrived at the Lexus of Naperville looking for a trade in on a suv they had there just what I was looking for a 1 owner well maintained low mileage all a plus to me but the greatest part was when I got to meet Monse rocha very nice woman made everything for me a breeze to trade in my vehicle for the beautiful sun they had on there's lot we went for a test drive and it was over from there I loved it drove like a dream and clean as a whistle just had a Crack on driver side mirror plastic well they made that easy as well after my no haggle purchase a week later I brought it back to them for the plastic on mirror to be replaced on top of that they loaned me a brand new Lexus suv a rx350hb very nice vehicle and free of charge while mine was fixed just everything about Lexus of Naperville was phenomenal I was extremely happy about everything they did to take care of me very very professional staff ! Monse I cannot thank you enough for everything you did for me this woman went above and beyond for me I highly recommend Lexus of Naperville ask for monse rocha believe me she will take care of all your needs with a vehicle purchase I really appreciate all of you at Lexus of Naperville especially Monse I cannot thank you and the staff enough you all are the best dealership I have ever been too so if you're looking for professional no xx car buying experience head to Lexus of Naperville believe me you will not be disappointed 👍 Monse thank you for everything I really appreciate you 👍 More

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I had the pleasure of working with Monse on the sales side. She is an amazing sales rep! She was very easy to work with and got me through the process easily and quickly. She is knowledgeable, passionat side. She is an amazing sales rep! She was very easy to work with and got me through the process easily and quickly. She is knowledgeable, passionate, and doesn't pressure customers. She made the car buying process enjoyable. She is not pushy and she worked hard to get the deal I was looking for. It was an absolute pleasure to work with Monse. I will make sure to recommend Monse and Lexus of Naperville to all my friends and family. THANK YOU !!! More

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The dealership made the process easy, I was in and out quickly with a new car ! quickly with a new car ! More

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Monse is really great! She went through all the details of the transaction of the vehicle and explained all the cool new features on the vehicle which was really great! Ove She went through all the details of the transaction of the vehicle and explained all the cool new features on the vehicle which was really great! Overall I have experienced excellent customer service. I would highly recommend Monse and Naperville Lexus to anyone looking for a vehicle in the future! Thank you! More

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Monse was the best. Very knowledgeable and answered all my questions. The dealership is also top notch. Very knowledgeable and answered all my questions. The dealership is also top notch. More

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Monse was attentive and helpful. She was knowledgeable about the car. They did not use high pressure tactics, but rather made the car buying process easier than other times. She was knowledgeable about the car. They did not use high pressure tactics, but rather made the car buying process easier than other times. More

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Monse was the best always going above and beyond. She made my wife and I always feel like we were her only client, fielding all our question and provided transparency as we waited for our new GX. The She made my wife and I always feel like we were her only client, fielding all our question and provided transparency as we waited for our new GX. The only feedback I have is the custom add-on department did not follow through on more information on an entertainment system despite numerous follow up - unprofessional and with the opposite of the level of service provided by Monse. More

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