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Monica Moreno-Davila
Monica Moreno-Davila at Seguin Chevrolet

Monica Moreno-Davila

Service Advisor

Seguin Chevrolet

509 West I H 10
Seguin, TX 78155

4.2
242 Reviews
4.2

242 Reviews

Write a Review

Dealership Experience

3 yrs, 9 mos

Industry Experience

3 yrs, 9 mos

Languages Spoken

English English

Spanish Spanish

242 Reviews of Monica Moreno-Davila

November 23, 2024

Dealership Rating
Employee Rating

Omar was my salesman her was great 😊 I will do my business here in the future for sure More

by Omarnoor2324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Beca Ramirez Godoy, Jenn Tejada, Omar Noor, Sam Hood, Orlando Rios

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November 22, 2024

Dealership Rating
Employee Rating

Everyone is professional and they get the job done right. Usually on time. Easy to schedule appointments. More

by CLYDEPAT6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Beca Ramirez Godoy

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November 22, 2024

Dealership Rating
Employee Rating

Not a bad dealership for a small town. Has their flaws. Not very aggressive towards their customers More

by Fred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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November 21, 2024

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Employee Rating

The turn around time is excessive. People make appointments so that they will be out quicker. Unfortunately that is not my experience here, any of the times I’ve gone. More

by vxdowney4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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November 20, 2024

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Employee Rating

Not fixing the truck issue, as soon as I get home the light engine turn on again ,after two weeks at the service center, More

by angelesluna07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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November 20, 2024

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Employee Rating

Having to leave my car for 4days before it gets fixed, no loaner car available More

by Nena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Beca Ramirez Godoy

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November 18, 2024

Dealership Rating
Employee Rating

Great service nice job. Love the fact that they got me in and out ok More

by passmore.9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Beca Ramirez Godoy

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Nov 20, 2024

Seguin Chevrolet responded

Dear passmore.9, Thank you for your kind review! We're delighted to hear that you received great service and appreciated the efficiency of your visit. Our team works hard to provide a seamless experience, and it’s wonderful to know we met your expectations. We look forward to assisting you again in the future! Sincerely, Jeremy Sims, General Manager

November 17, 2024

Dealership Rating
Employee Rating

I love how friendly and willing to assist the staff is. It’s truly a welcoming environment. More

by louisolvera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Beca Ramirez Godoy

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Nov 20, 2024

Seguin Chevrolet responded

Dear louisolvera, Thank you for your kind words! We're thrilled to hear you felt welcomed and appreciated our friendly and helpful staff. Providing a great experience for our customers is always our goal, and we're glad to know we succeeded during your visit. We look forward to assisting you again in the future! Sincerely, Jeremy Sims, General Manager

November 13, 2024

Dealership Rating
Employee Rating

Very decent service with a little bit of difficulties but it's a business so understood More

by passmore.9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Beca Ramirez Godoy

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Nov 14, 2024

Seguin Chevrolet responded

Dear passmore.9, Thank you for your honest feedback. We appreciate your understanding with any challenges along the way. If there’s anything we can do to improve your experience further, please feel free to let us know. We look forward to serving you again! Sincerely, Jeremy Sims, General Manager

November 11, 2024

Dealership Rating
Employee Rating

Too much money ,Lots of cheaper place $160 dollar for an oil change / tire rotation is crazy, will not be back More

by mamachemehl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Beca Ramirez Godoy

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Nov 13, 2024

Seguin Chevrolet responded

Dear mamachemehl, Thank you for your feedback. We understand that pricing is an important factor, and we strive to offer quality service that reflects the value we provide. We’ll take your comments into consideration and work towards improving our services. If you have any questions or concerns, please don’t hesitate to reach out to me directly at (830) 303-4381 ext. 2035. We would love the opportunity to make things right. Sincerely, Gary Stehle, Service Director

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