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Monica Moreno-Davila
Monica Moreno-Davila at Seguin Chevrolet

Monica Moreno-Davila

Service Advisor

Seguin Chevrolet

509 West I H 10
Seguin, TX 78155

4.2
279 Reviews
4.2

279 Reviews

Write a Review

Dealership Experience

3 yrs, 11 mos

Industry Experience

3 yrs, 11 mos

Languages Spoken

English English

Spanish Spanish

279 Reviews of Monica Moreno-Davila

January 02, 2025

Dealership Rating
Employee Rating

Sam hood is the best helped me so much and saved a lot of time More

by dinkdink29
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Hood

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January 01, 2025

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Employee Rating

I never have a problem here. I went to get my oil changed but the Wi-Fi kept going in and out. They had someone come to each person waiting in the service and offer to take us ho More

by pksquared2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Beca Ramirez Godoy

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December 31, 2024

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Employee Rating

Monica was awesome, even walked the lot with me when we ‘thought’ we heard the vehicle was on one side versus the other. No nonsense sales and experience with Seguin Chevrolet and Monica! More

by TNTWEWERS
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
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December 30, 2024

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I like this dealership so far the service has been very good, the representatives are friendly and they know their job More

by rueben777
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Beca Ramirez Godoy

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Dec 30, 2024

Seguin Chevrolet responded

Dear rueben777, Thank you for sharing your experience! We’re glad to hear that you’ve had great service and that our team has been friendly and knowledgeable. We appreciate your feedback and look forward to continuing to provide you with excellent service. Sincerely, Jeremy Sims, General Manager

December 30, 2024

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Employee Rating

I visited the service department with a scheduled appointment for an oil change and tire rotation. The service took 2.5 hours which was very inconvenient and unexpected. The staff was friendly and th More

by Jenniferwelnak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Beca Ramirez Godoy

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Dec 30, 2024

Seguin Chevrolet responded

Dear Jenniferwelnak, Thank you for sharing your feedback. We apologize for the extended wait time during your recent visit. We understand how valuable your time is, and we will work to improve our efficiency to better serve you in the future. We’re glad to hear that our team was friendly and that you were pleased with the cleanliness of our facility. We appreciate your patience and hope to have the opportunity to provide you with a faster service next time. Sincerely, Jeremy Sims, General Manager

December 27, 2024

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Employee Rating

Really attentive my needs and concerns. Had excellent attitudes and greeted me with a smile. More

by tiffany19781
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Beca Ramirez Godoy , Ms Amber

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Dec 30, 2024

Seguin Chevrolet responded

Dear tiffany19781, Thank you for your kind words! We're thrilled to hear that our team was able to meet your needs and concerns with such care and a positive attitude. Your satisfaction is very important to us, and we look forward to assisting you again in the future. Sincerely, Jeremy Sims, General Manager

December 26, 2024

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Employee Rating

Great job completing the oil change. I really don't think it should take two hours to complete this operation. My vehicle never moved in the first hour of my appointment. More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Beca Ramirez Godoy

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Dec 30, 2024

Seguin Chevrolet responded

Dear none23, Thank you for your feedback and for the positive rating! We're glad the oil change was completed successfully. We apologize for the extended wait time, and we appreciate your patience. We'll be sure to work on improving our service times to ensure a smoother experience in the future. Sincerely, Jeremy Sims, General Manager

December 25, 2024

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Employee Rating

Everything went great and the salesperson Sam was excellent at showing me the trucks and telling me about everything the truck did. More

by burtongary45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Sims, Ivan Perez, Sam Hood, Syble Kline, Viviana Moreno, Jonathan Rosario, Jose Ramirez

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Dec 30, 2024

Seguin Chevrolet responded

Dear burtongary45, Thank you for your wonderful review! We're so glad to hear that Sam provided you with excellent service and helped you find the perfect truck. We appreciate your business and look forward to assisting you again in the future. Sincerely, Jeremy Sims, General Manager

December 23, 2024

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Employee Rating

The service person was fast and friendly. Service was carried out in a timely manner and done correctly. More

by scooter_5338
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Beca Ramirez Godoy

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Dec 31, 2024

Seguin Chevrolet responded

Dear scooter_5338, Thank you for sharing your experience! It’s great to hear that our team provided fast and friendly service and that everything was handled correctly and efficiently. We truly appreciate your support and look forward to serving you again. Sincerely, Jeremy Sims, General Manager

December 23, 2024

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Employee Rating

Very friendly staff, they helped me retain a NitroFill warranty to replace a tire having a wood screw in it. The tire change itself was pit crew fast I had time to drink a soda, eat some chips and it wa More

by bryanjirvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Beca Ramirez Godoy , Ethan

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Dec 31, 2024

Seguin Chevrolet responded

Dear bryanjirvin, Thank you for sharing your fantastic experience! I’m thrilled to hear our team provided such friendly and efficient service, especially with your NitroFill warranty and the quick tire change. It’s great to know we exceeded your expectations—just like a pit crew! We appreciate your kind words and look forward to assisting you again in the future. Sincerely, Jeremy Sims, General Manager

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