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Mona Crooks
Refer Me
1,082 Reviews
I started with Klaben in 1992 as a receptionist and file person. I was thankful to get the opportunity to change positions and become a service advisor a year later. In the last 28 years I have been blessed by meeting and helping so many faithful Klaben customers, many of whom have become friends. I’m Masters Certified as a Ford Lincoln service advisor. I enjoy my work here at Klaben and look forward to seeing you soon. 330-673-3139 ext 217
Read moreDealership Experience
32 yrs, 4 mos
Industry Experience
32 yrs, 4 mos
Specialties & Trainings
Master Certified Service Advisor
1,082 Reviews
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1082 Reviews of Mona Crooks
June 21, 2024
All work was done in good amount of time and car was ready to go once I got there. ready to go once I got there. More
by KOJOECF
Verified CustomerOther Employees Tagged: Kim Wolfram
Helpful 
June 17, 2024
Everyone did a great job diagnosing my issues, communicating to me what was happening, and ultimately getting me my vehicle back and performing! I will always remain loyal to Klaben, I appreciate communicating to me what was happening, and ultimately getting me my vehicle back and performing! I will always remain loyal to Klaben, I appreciate the team taking care of me. More
by rickmoore5014
Other Employees Tagged: Tom Alcorn, Sean Bradford
June 17, 2024
Overthe last 25 yearsI have purchased all but one of vehicles from Klaben. Klaben does all my service and hss always done excellent work always was fair with pricing on that work. Their body shop has vehicles from Klaben. Klaben does all my service and hss always done excellent work always was fair with pricing on that work. Their body shop has done repair work also as well as some one off work and it to was first class quality. Stop in see my favorite service advisor Mona Crooks. She is top notch and treats the customer with first class care. Also see Chris Moldas if you are in the market for a new vehicle. He to is top notch and treats a customer like they matdr. Klaben is a first class business. Klaben is a top of class organization. More
by George
Other Employees Tagged: Chris Moldas, Christine Klaben, Chris Fritz
June 17, 2024
Mona is always professional and accurate and great with service. She takes very good care of us and make sure that we get what we need Within our budget service. She takes very good care of us and make sure that we get what we need Within our budget More
by Happy Girl
Other Employees Tagged: Terry Baughman, Richard Klaben, Christine Klaben, Jennifer Bowen
June 06, 2024
As always, Mona got me in and out in a timely fashion, while providing the most personal and professional service. Any questions I may have had were answered thoroughly and in a way that I could easily un while providing the most personal and professional service. Any questions I may have had were answered thoroughly and in a way that I could easily understand. More
by kasmith56
June 03, 2024
I needed new headlights before a road trip, and they got them ordered and installed before I had to leave for Vacation. I love that they respect my time and can schedule my needs when I have availability them ordered and installed before I had to leave for Vacation. I love that they respect my time and can schedule my needs when I have availability More
by fairyrain826
Other Employees Tagged: Joe French, Kim Wolfram, Sean Bradford, Shelby Wiley
May 31, 2024
Fast, efficient and very friendly service. . Work was done in a timely fashion. Courtesy car wash was very much appreciated! Thank you all! . Work was done in a timely fashion. Courtesy car wash was very much appreciated! Thank you all! More
by rodzeck
Other Employees Tagged: Anthony Thurman Jr
May 30, 2024
Top notch. Always treated like you and your vehicle are important.A very satisfied customer . Always treated like you and your vehicle are important.A very satisfied customer . More
by TPOTTE8303
Other Employees Tagged: Joe French
Dealership Inventory (504 Vehicles)
2019 Ford Explorer
used
White Platinum Tri-Coat Metallic exterior
Automatic
Four-wheel Drive
