Mohammed Habibi
Mohammed Habibi at Volkswagen of Downtown Chicago
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Mohammed Habibi

Sales Executive

Volkswagen of Downtown Chicago

1111 N Clark St
Chicago, IL 60610

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4.9
92 Reviews
4.9

92 Reviews

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92 Reviews of Mohammed Habibi

October 21, 2024

Dealership Rating
Employee Rating

Super easy to work with. Fast service. Had me on my way in 20 minutes. More

by CJGORMAN77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 21, 2024

Volkswagen of Downtown Chicago responded

CJ, Here at Volkswagen of Downtown Chicago, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

August 30, 2024

Dealership Rating
Employee Rating

Dealership gave me a vehicle that had several issues. Only had the vehicle for two weeks had several issues with vehicle. Went to test drive vehicle seen that the tire needed air they put air in the tire More

by robinson.roshanda
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kelia House

Sep 03, 2024

Volkswagen of Downtown Chicago responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please reach out at your earliest convenience so we can rectify the situation and work on eliminating the issues that you encountered. My name is Fred Borek, Service Manager, of VW of downtown Chicago and I can be reached at Fred.Borek@dtvwchicago.com or 312-628-4848. Thank you for time!

August 21, 2024

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Employee Rating

Stay away! !!! The car prices posted on the website do not include all the extra fees which are mandatory to complete the sale. They charge for extra warranty as More

by Bmarquez212
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Rocco Cesario

August 16, 2024

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Employee Rating

Mohammad was very professional and had patience with my father a myself gave me the best deal ever. I love my new truck More

by robinson.roshanda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 17, 2024

Volkswagen of Downtown Chicago responded

We are so glad that Mohammed had the opportunity to work with you and your father and that he and our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

January 08, 2024

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Mohammed was pleasant, helpful, and most important, got things done quickly. This is exactly what we were looking for. More

by JSG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rocco

Jan 08, 2024

Volkswagen of Downtown Chicago responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! Mohammed and our team here at Volkswagen of Downtown Chicago are glad to have you as a customer.

January 07, 2024

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Mohammed and Matt and Rico were amazing! Sold me a great car and were very impressive. Thank you More

by Imaniarmstrong1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rocco Cesario , Matt Kutyna

Jan 08, 2024

Volkswagen of Downtown Chicago responded

Iman, Thank you so much for choosing Volkswagen of Downtown Chicago! Please let Mohammed, Rocco, and Matt know if we can be of any more assistance!

December 19, 2023

Dealership Rating
Employee Rating

Mohammed and Rocco took very good care of us. Very professional and accommodating were not pushing for a sale they wanted to make sure we left happy. We purchased a beautiful c300 for a very good More

by Gtsn123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 20, 2023

Volkswagen of Downtown Chicago responded

Thank you so much for your kind words for Mohammed and Rocco and for choosing Volkswagen of Downtown Chicago! Congrats on your new vehicle! Please let us know if we can be of any more assistance!

December 09, 2023

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Employee Rating

Muhammad and Rocco hooked me up with the right deal and took the time to explain the financing options More

by hectorlupercio14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 11, 2023

Volkswagen of Downtown Chicago responded

Hector, We are very happy to hear Mohammad and Rocco provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 09, 2023

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Employee Rating

Muhammad and Rocco, did a good job on helping the car buying process easy. Highly recommend! More

by Julian.lupercio12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rocco Cesario

Dec 11, 2023

Volkswagen of Downtown Chicago responded

Julian, Thank you for sharing your experience with us! We're happy to hear it went well working with Mohammed and Rocco and hope you enjoy your new vehicle. We truly appreciate your feedback!

December 04, 2023

Dealership Rating
Employee Rating

Don't waste your time! The used cars are held at a separate garage and even though I requested to see a specific vehicle at a specific date/time, it was not ready even afte More

by Watson33
Recommend Dealer
No
Dec 07, 2023

Volkswagen of Downtown Chicago responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Please reach out to Matt Kutyna or Michael Zafiriou at 312-628-4839 at your earliest convenience.

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