Moe Altarifi

INFINITI Of Orland Park responded

Thank you for sharing your experience, and we sincerely apologize for the frustration you've felt. It’s clear that we did not meet your expectations, and we deeply regret that. We value your loyalty as a customer, and we’re concerned to hear about the pricing discrepancies and the lack of transparency during your purchase process. We would like to make this right and resolve the issues you've raised. Please contact our management team directly, and we’ll work together to address your concerns and ensure you're satisfied with your vehicle and the overall experience. Your feedback is important, and we appreciate the opportunity to improve. Best Wishes, INFINITI Of Orland Park

INFINITI Of Orland Park responded

Thank you so much for your fantastic feedback! We’re thrilled to hear that you had such a positive experience with our team. We truly take pride in delivering excellent customer service, and it’s wonderful to know that you felt supported by everyone here. If there's anything else we can do for you, don’t hesitate to reach out. We look forward to serving you again in the future! Best Wishes, INFINITI Of Orland Park

INFINITI Of Orland Park responded

Thank you for sharing your experience! We're so glad to hear that he was able to assist you efficiently and ensure your paperwork was done in time for your other appointment. We appreciate your feedback and hope you had a wonderful Thanksgiving! Best Wishes, INFINITI Of Orland Park

INFINITI Of Orland Park responded

Thank you for your feedback! We're so glad to hear that Ross made your experience smooth and pressure-free. We're also happy that the noise issue was addressed promptly. Your satisfaction is important to us, and we look forward to assisting you again in the future! Best Wishes, INFINITI Of Orland Park

INFINITI Of Orland Park responded

Thank you for your kind words! We're so happy to hear that your car buying experience was quick and easy. We truly appreciate your recommendation and look forward to helping you again in the future! Best Wishes, INFINITI Of Orland Park

INFINITI Of Orland Park responded

Thank you for your glowing review! We're thrilled to hear that you had such a positive experience with us! We truly appreciate your loyalty as a repeat customer, and we look forward to serving you again in the future. If you ever need anything or have any questions, please don't hesitate to reach out. We're here to help! Best Wishes, INFINITI Of Orland Park

INFINITI Of Orland Park responded

Thank you so much for your loyal patronage and for recommending our service center to your friends and family! We're thrilled to hear that you've had consistently positive experiences with us! If you ever need anything or have any questions in the future, please don't hesitate to reach out. We're grateful for your continued support and look forward to serving you for many more years to come! Best Wishes, INFINITI Of Orland Park

INFINITI Of Orland Park responded

Thank you so much for taking the time to share your positive leasing experience with us! We are thrilled to hear that Moe Altarifi provided you with excellent service and made your transition to Infiniti a smooth and enjoyable one. It's wonderful to know that Moe's professionalism and patience made you feel comfortable throughout the process, and we're delighted that you didn't feel rushed or overwhelmed at any point. We understand the importance of feeling supported and informed during such a significant decision, and we're glad Moe delivered on that front. Thank you again for choosing us, and we hope you continue to enjoy your 2024 QX50 Sports SUV for many miles to come! Best Wishes, INFINITI Of Orland Park

INFINITI Of Orland Park responded

Thank you for sharing your positive experience with us! We're delighted to hear that you enjoyed dealing with our Infinity employees and that they provided courteous, helpful, and knowledgeable assistance regarding the 2024 Q80. Ensuring our customers receive excellent service and have their questions answered is our top priority, and we're pleased to hear that our team delivered on this during your visit. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again! Best Wishes, INFINITI Of Orland Park

INFINITI Of Orland Park responded

We understand that buying a car can be a stressful experience, and we're thrilled to hear that Moe made the process easy, efficient, and quick for you. Providing top-notch customer service is our priority, and we're delighted that Moe exceeded your expectations in this regard. Thank you for your kind words and for recommending Moe for all vehicle needs. We'll be sure to pass along your appreciation to him. If there's anything else we can do to assist you or if you have any further feedback to share, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again in the future! Best Wishes, INFINITI Of Orland Park