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Mobile Service

Overview Reviews (153) Inventory (220)

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Mobile Service

Remote Guest Experiences - Mobile Service Manager

Campbell Ford

2801 S 11th St
Niles, MI 49120

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4.9

153 Reviews

Overview Reviews (153) Inventory (220)

Dealership Experience

2 yrs, 9 mos

Languages Spoken

English

4.9

153 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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153 Reviews of Mobile Service

December 28, 2025

Dealership Rating

Employee Rating

Campbell Ford mobile service did a great job. They kept me appraised of their coming to our house and did the job efficiently. Loved the convenience of coming to my house. They kept me appraised of their coming to our house and did the job efficiently. Loved the convenience of coming to my house. More

by Wendy

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 28, 2025 -

Campbell Ford responded

Thanks for sharing about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

December 19, 2025

Dealership Rating

Employee Rating

The things I sent car in for were fixed! However, turn signals now don’t work, headlights switch when pulled to turn on , turn off the clock on dashboard! I have to disconnect the positive p However, turn signals now don’t work, headlights switch when pulled to turn on , turn off the clock on dashboard! I have to disconnect the positive post on battery or the turn signal keeps on blinking! It is now in winter storage, and want these newly created problems fixed in April when brought out of storage! I should not have to pay for those problems that were done by Campbell Ford! It was dangerous driving home with a stuck left turn signal on! More

by DWARMBEI

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Austin Davey, Vincent Hernandez, Colin Daly

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Dec 19, 2025 -

Campbell Ford responded

We sincerely do apologize to hear this has happened with your vehicle. We are aware you have spoken with an advisor, who has then got with our service director, Austin Davey, who advises we will be ready to help get all of this taken care of in the spring when you bring it back.

December 13, 2025

Dealership Rating

Employee Rating

Technician was prompt and professional. He kept me informed as he progressed. All worked out as planned. He kept me informed as he progressed. All worked out as planned. More

by wendhe55

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Moe

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Dec 14, 2025 -

Campbell Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Campbell Ford. We look forward to having you as one of our valued customers for many more years to come!

December 10, 2025

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Employee Rating

Love the mobile service, even coming to my home a half hour away from the dealer. hour away from the dealer. More

by 23lindamac

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 10, 2025 -

Campbell Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Campbell Ford, we look forward to having you as a valued customer for many years to come!

December 09, 2025

Dealership Rating

Employee Rating

Very pleasant experience. Technician was professional and courteous. Wonderful that they came to our house. Technician was professional and courteous. Wonderful that they came to our house. More

by Wendy

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Isaiah

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Dec 09, 2025 -

Campbell Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 07, 2025

Dealership Rating

Employee Rating

The body Shop was amazing in the work that they did on both of our squad cars really appreciated how quick and efficient they got them taken care of and back on the road both of our squad cars really appreciated how quick and efficient they got them taken care of and back on the road More

by mschalk

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Heidi Adams, Glen Ditz

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Dec 08, 2025 -

Campbell Ford responded

December 04, 2025

Dealership Rating

Employee Rating

Zach from mobile service was fantastic! Highly recommend Zach and Mobile Service from Campbell Ford. Highly recommend Zach and Mobile Service from Campbell Ford. More

by donaldpopielarz

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 05, 2025 -

Campbell Ford responded

December 03, 2025

Dealership Rating

Employee Rating

Helped me right away. Pleasant to work with through scheduling to job completion. Fifteen words. Pleasant to work with through scheduling to job completion. Fifteen words. More

by DAHL.ERICKSEN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bill Fletcher, Brian Lares, Marvin Dawson, Austin Davey, Vincent Hernandez, Colin Daly, Heidi Adams, Glen Ditz , Ron Metcalf

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Dec 03, 2025 -

Campbell Ford responded

December 02, 2025

Dealership Rating

Employee Rating

great experience getting my new tires and I don't have 15 words to say more than that, thank you very much words to say more than that, thank you very much More

by Leonurd

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bill Fletcher, Erik Blad, Austin Davey, Vincent Hernandez, Colin Daly

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Dec 02, 2025 -

Campbell Ford responded

December 02, 2025

Dealership Rating

Employee Rating

Always polite and great service. The convenience with tech coming to our home to change oil is wonderful! The convenience with tech coming to our home to change oil is wonderful! More

by SANDYROHDY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tony Bucci

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Dec 02, 2025 -

Campbell Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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