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Mobile Service

Overview Reviews (47) Inventory (187)

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Mobile Service

Remote Guest Experiences - Mobile Service Manager

Campbell Ford

2801 S 11th St
Niles, MI 49120

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4.9

47 Reviews

Overview Reviews (47) Inventory (187)

Dealership Experience

2 yrs, 2 mos

Languages Spoken

English

4.9

47 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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47 Reviews of Mobile Service

May 12, 2025

Dealership Rating

Employee Rating

On site service was top shelf. Great work. The tech who took care of my recall was courteous and respectful of my time. He did an amazing job. Great work. The tech who took care of my recall was courteous and respectful of my time. He did an amazing job. More

by BOJAQUES

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 12, 2025 -

Campbell Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 11, 2025

Dealership Rating

Employee Rating

I was very impressed with the outreach, mobile service support, and follow up. Thank you! support, and follow up. Thank you! More

by smithamye

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 11, 2025 -

Campbell Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Campbell Ford to be a positive one. Please don't hesitate to reach out if you need anything else.

May 11, 2025

Dealership Rating

Employee Rating

he was very helpful polite and got the job done Ihe edge comes back hope comes back hope More

by JANICELOTITO

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Austin Davey, Vincent Hernandez

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May 11, 2025 -

Campbell Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Campbell Ford.

May 07, 2025

Dealership Rating

Employee Rating

Helpful, fast, on time, friendly, and did the job right. Liked the home service. Thanks Liked the home service. Thanks More

by WHFRAME842

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Austin Davey, Vincent Hernandez

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May 07, 2025 -

Campbell Ford responded

Thanks for sharing about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

May 05, 2025

Dealership Rating

Employee Rating

Terrific communication and customer service. Technician diagnosed the problem and explained it carefully and well. Brooke and Heidi are great! Technician diagnosed the problem and explained it carefully and well. Brooke and Heidi are great! More

by Bob Kindmark

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 05, 2025 -

Campbell Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

May 04, 2025

Dealership Rating

Employee Rating

Very friendly and answered all of my questions. They arrived as scheduled and were very professional. They arrived as scheduled and were very professional. More

by jlknight

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 05, 2025 -

Campbell Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 02, 2025

Dealership Rating

Employee Rating

I always have great service when taking my car to Campbell Ford. The service there is always fantastic. Campbell Ford. The service there is always fantastic. More

by cwhite2564

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Austin Davey, Vincent Hernandez

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May 02, 2025 -

Campbell Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Campbell Ford.

May 02, 2025

Dealership Rating

Employee Rating

I go to Campbell Ford for my oil changes. Their rates are comparable to other places. Their rates are comparable to other places. More

by jbeechy03

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Vincent Hernandez

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May 03, 2025 -

Campbell Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Campbell Ford. We look forward to having you as one of our valued customers for many more years to come!

May 01, 2025

Dealership Rating

Employee Rating

The mobile service Campbell's provides is very convenient. The tech Moe completed the work and was very knowledgeable and friendly. convenient. The tech Moe completed the work and was very knowledgeable and friendly. More

by debcampbell54

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Moe

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May 01, 2025 -

Campbell Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Campbell Ford.

April 29, 2025

Dealership Rating

Employee Rating

Very helpful and convenient for them to come to our house for some service work for some service work More

by RYANAILES59

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 29, 2025 -

Campbell Ford responded

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