Mobile Service
Mobile Service at Campbell Ford

Mobile Service

Remote Guest Experiences - Mobile Service Manager

Campbell Ford

2801 S 11th St
Niles, MI 49120

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4.9
82 Reviews

Dealership Experience

2 yrs, 3 mos

Languages Spoken

English English

4.9

82 Reviews

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82 Reviews of Mobile Service

June 24, 2025

Dealership Rating
Employee Rating

Great communication and service was prompt and great. They took care of me as soon as Pulled up and I waited for about 15 minutes, and I was out the door. More

by cbrown65
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jun 24, 2025

Campbell Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 21, 2025

Dealership Rating
Employee Rating

Was on time for every event. Followed up. Helpful when asking questions. Delivered as promised. More

by MIKESPRENGEL6401
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jun 21, 2025

Campbell Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Campbell Ford, we look forward to having you as a valued customer for many years to come!

June 20, 2025

Dealership Rating
Employee Rating

I appreciate the fact that Camp ell Ford will send someone out directly to where I work to change the oil and rotate the tires on my vehicle. Mechanic was friendly and clean. I appreciated his work! More

by KEV2021
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jun 20, 2025

Campbell Ford responded

Thanks for sharing about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

June 20, 2025

Dealership Rating
Employee Rating

Great communication and prompt service! Friendly and Competent. Offered a discount on next oil change! More

by CHRISTINEROHR2020
Service Price Transparency
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Recommend Dealer
Yes
Jun 20, 2025

Campbell Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

June 19, 2025

Dealership Rating
Employee Rating

Campbell Ford's mobile service was off the charts great. Super professional guy that fixed a recall and then aired up all of my tires before leaving. Really great experience. More

by OKCBIRD
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jun 19, 2025

Campbell Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 19, 2025

Dealership Rating
Employee Rating

I brought my f250 there for a new key. Through no fault of the local staff, they could not complete the work due to a Ford wide computer failure. I can’t remember the name but the custo More

by Mark
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Colin Daly

Jun 19, 2025

Campbell Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Campbell Ford, we look forward to having you as a valued customer for many years to come!

June 19, 2025

Dealership Rating
Employee Rating

Always prompt and friendly. Haven’t had any issues. Nice waiting area with drinks, snacks, charging and laptop stations and kids play area. More

by JULIA.DUSCHEK
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jun 19, 2025

Campbell Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 18, 2025

Dealership Rating
Employee Rating

Everything was explained well. They took care of my truck quickly and were ready for me at my appointment time. More

by mickycrane
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Hernandez

Jun 18, 2025

Campbell Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Campbell Ford.

June 14, 2025

Dealership Rating
Employee Rating

Did not ask for there help very pushes would not recommend they need help with attitude More

by BRADLEY_GARRARD
Service Price Transparency
Workmanship
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Recommend Dealer
No
Jun 18, 2025

Campbell Ford responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

June 09, 2025

Dealership Rating
Employee Rating

Technicians were on time, polite and efficient. This service was vey convenient. I would use their services again. More

by Thomastaverna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2025

Campbell Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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