Mobile Service
Mobile Service at Campbell Ford
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Mobile Service

Remote Guest Experiences - Mobile Service Manager

Campbell Ford

2801 S 11th St
Niles, MI 49120

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5.0
16 Reviews

Dealership Experience

2 yrs, 1 mo

Languages Spoken

English English

5.0

16 Reviews

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16 Reviews of Mobile Service

March 29, 2025

Dealership Rating
Employee Rating

Very thoughtful and courteous. Giving me a ride home after dropping off my car was a plus! More

by lfletcher11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Davey, Vincent Hernandez

Mar 29, 2025

Campbell Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Campbell Ford, we look forward to having you as a valued customer for many years to come!

March 29, 2025

Dealership Rating
Employee Rating

I was amazed when Moe came to MY HOUSE! He was on time, courteous, informative and knowledgeable! I just loved the whole thing. Thanks Moe! More

by LUBBERS6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Moe

Mar 29, 2025

Campbell Ford responded

Thank you for choosing Campbell Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 28, 2025

Dealership Rating
Employee Rating

Tech was very professional and friendly. If I need any other service done will definitely call Campbell Ford! More

by BLK4662
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Davey, Vincent Hernandez

Mar 28, 2025

Campbell Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Campbell Ford.

March 28, 2025

Dealership Rating
Employee Rating

Quick and so easy. They came right to my house. He was done in about 15 minutes More

by LS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2025

Campbell Ford responded

Thanks for sharing about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

March 27, 2025

Dealership Rating
Employee Rating

Very knowledgeable and prompt technician. We appreciate the friendly communication and ease of appointment scheduling! More

by CHCOBLE95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2025

Campbell Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Campbell Ford to be a positive one. Please don't hesitate to reach out if you need anything else.

March 27, 2025

Dealership Rating
Employee Rating

Timely, cost effective, convenient. Overall very pleased with Campbell Ford. Technician was very good to work with. More

by JOHNMEFFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2025

Campbell Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Campbell Ford. We look forward to having you as one of our valued customers for many more years to come!

March 26, 2025

Dealership Rating
Employee Rating

Isiah was early and very knowledgeable of what service he was providing. Will use again More

by R.SHANE.REEVES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ishiah

Mar 27, 2025

Campbell Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Campbell Ford, we look forward to having you as a valued customer for many years to come!

March 26, 2025

Dealership Rating
Employee Rating

On site warranty work. prompt, efficient. Highly recommended their service department. Thank you very much. More

by WVALLERAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2025

Campbell Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

March 24, 2025

Dealership Rating
Employee Rating

On time very knowledgeable didn't waste time and very pleasant man to talk to More

by bluefr67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Davey, Vincent Hernandez

Mar 26, 2025

Campbell Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Austin, Vincent, and our team met your expectations. Thank you again for choosing Campbell Ford. We look forward to having you as one of our valued customers for many more years to come!

March 21, 2025

Dealership Rating
Employee Rating

The oil change was good. For them to check the Battery it takes three hours. Thought there would be a better way to check if your battery is good without it taking three hour More

by Hank1428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2025

Campbell Ford responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

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