Mo Valentine

Larry “LaRay” Wilson sold me a used lemon and passed it off as new, cursed me out, spoke with frustration in his voice and text…just down right rude and unprofessional. Two others who spoke rudely and unpr off as new, cursed me out, spoke with frustration in his voice and text…just down right rude and unprofessional. Two others who spoke rudely and unprofessional were LaRay’s boss Louise and Doug Miller. My car STILL has many issues and 5 Star Ford is ignoring me! I’m having to get Ford Motor Company AND NBC5i Responds involved in rectifying this lemon, which has so many issues, main one is that I’m continually getting carsick driving this car and 5 Star Ford DOESN’T CARE! More

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I read the previous review. I don't believe a word of it. I have dealt with these people for over 15 years. They have always been the absolute best! They all get the best review I don't believe a word of it. I have dealt with these people for over 15 years. They have always been the absolute best! They all get the best review I can give! More

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Purchased a 2024 used Jetta from this dealership. ; Realized after taking it home that coolant color was not violet (as it should be according to Volkswagen manual) but brown (should be changed at the ; Realized after taking it home that coolant color was not violet (as it should be according to Volkswagen manual) but brown (should be changed at the earliest). Took it to dealership 2nd day after purchasing and said coolant should be replaced; got shuttled between various service assistants and then to the service manager, who was grumpy and said his department shouldn’t be paying for it. The sales guy was……typical sales guy, transaction was done and he could care less. After being there for over an hour and being given typical reasons (manager is busy/on a a call/with a client (no consideration of my time) was finally transferred to Mo who was the most customer friendly person I interacted with at the dealership who asked me to come the next day and they would take care of it. More

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This was my second time buying a car with jordan because the first experience was great. I love how even after the sale is made he still was very responsive and attentive to my needs regard the car and also the first experience was great. I love how even after the sale is made he still was very responsive and attentive to my needs regard the car and also cared about how I was enjoying it. I’m looking to get a truck in the coming years and if Jordan is available I’ll be happy to buy an another vehicle with him again. More

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