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Mitchell Byrd
Mitchell Byrd at Hyundai of Wesley Chapel
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Mitchell Byrd

Platinum Technician

Hyundai of Wesley Chapel

27000 Wesley Chapel Boulevard
Wesley Chapel, FL 33544

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4.8
19 Reviews
4.8

19 Reviews

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19 Reviews of Mitchell Byrd

December 19, 2024

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Employee Rating

Saleena is the best. I feel comfortable letting this service department work on my car More

by AMOCK5412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Diaz, Alexander Chaplin, Justin Crouch, Craig Battinell, David Fernandez, Oscar Alicea, Telon Gumbs, Tom Caruso, Sarita Alzate

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Dec 20, 2024

Hyundai of Wesley Chapel responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hyundai of Wesley Chapel, we look forward to having you as a valued customer for many years to come! Sincerely, Jose Gesmondi Service Manager

December 06, 2024

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Employee Rating

3 hours for an appointment oil change ridicules. Work on you systems. Get better managing customer time More

by Fgrunewald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Battinell, Oscar Alicea, Sarita Alzate

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Dec 08, 2024

Hyundai of Wesley Chapel responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Sincerely, Jose Gesmondi Service Manager

December 06, 2024

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Employee Rating

Professional and punctual with a knowledgeable staff and comfortable sitting area. Thank you for being here. More

by IBETTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Rodriguez, Alexander Chaplin, Craig Battinell, Oscar Alicea, Tom Caruso, Sarita Alzate

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Dec 08, 2024

Hyundai of Wesley Chapel responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Jose Gesmondi Service Manager

October 24, 2024

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Employee Rating

Very attractive, people polite nice jobs, l just want say thanks everybody for help us More

by Lopes.woxiton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Diaz, Alexander Chaplin, Justin Crouch, Craig Battinell, David Fernandez, Oscar Alicea, Telon Gumbs, Tom Caruso, Sarita Alzate

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Oct 25, 2024

Hyundai of Wesley Chapel responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

October 05, 2024

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Employee Rating

Super friendly great fast service won’t go any where else!!!!only place I’ll go More

by bdunn6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alexander Mana, Justin Diaz, Alexander Chaplin, Justin Crouch, David Fernandez, Oscar Alicea, Telon Gumbs, Tom Caruso, Sarita Alzate

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Oct 07, 2024

Hyundai of Wesley Chapel responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

September 29, 2024

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The dealer’s personal were really good and they did a good job on my Santa Cruz More

by rmoreno9
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 29, 2024

Hyundai of Wesley Chapel responded

Thanks for sharing your thoughts about your experience with Hyundai of Wesley Chapel. Mitchell and our team appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

September 29, 2024

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Employee Rating

I was very pleased. They were all pleasant people and very nice. Your complimentary food and drinks were excellent. More

by Idamaewilliams1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Rodriguez, Craig Battinell, Oscar Alicea, Tom Caruso, Sarita Alzate

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Oct 01, 2024

Hyundai of Wesley Chapel responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

September 21, 2024

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Employee Rating

Probably the best experience I have had there within the last several years going there. More

by GFHANDEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: The service manager - he gets 5 stars.

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Sep 22, 2024

Hyundai of Wesley Chapel responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Wesley Chapel. We look forward to having you as one of our valued customers for many more years to come! Sincerely, Jose Gesmondi Service Manager

June 20, 2024

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Employee Rating

Great service with competitive prices. However, I did not receive a receipt for the work. More

by JROTH2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 20, 2024

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your feedback. Please don't hesitate to reach out to us directly if you have any questions or concerns, we are always happy to help! Sincerely, Jose Gesmondi Service Manager

April 12, 2024

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Employee Rating

Hello, good afternoon, I feel very satisfied with the service, thank you for your attention. More

by CHRISTHIAN.CASTELLON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Worrell, Justin Diaz, Alexander Chaplin, Justin Crouch, Craig Battinell, Oscar Alicea, Tom Caruso, Sarita Alzate, Jasmine Yarwood

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Apr 12, 2024

Hyundai of Wesley Chapel responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Jose Gesmondi Service Manager

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