Mitch Urbanc
Mitch Urbanc at Mike Murphy Ford Inc
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Mitch Urbanc

Service Manager

Mike Murphy Ford Inc

565 W Jackson St
Morton, IL 61550

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4.9
128 Reviews

Dealership Experience

23 yrs, 2 mos

Industry Experience

23 yrs, 2 mos

Languages Spoken

English English

4.9

128 Reviews

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128 Reviews of Mitch Urbanc

March 14, 2025

Dealership Rating
Employee Rating

I enjoyed my experience buying a car for the first time in 30 years. Yes, the massive inventory options and fair price were factors BUT it was Brandon’s professionalism that really shined. When someone t More

by kebutler70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 18, 2025

Mike Murphy Ford Inc responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 31, 2024

Dealership Rating
Employee Rating

Both Drew and Robin went above and beyond my expectations. Just wow!! No pressure, didn’t try and sell me anything that I didn’t want. I definitely would and will recommend anyone to buy from Dr More

by mruss81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robin Berglin, Drew Quisenberry

Jan 07, 2025

Mike Murphy Ford Inc responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 26, 2024

Dealership Rating
Employee Rating

Knowledgeable and helpful I spoke with him in advance of our meeting. When I arrived, he had the cars I mentioned running and ready for a test drive. The best car buying experience I have ever had. More

by Tim
Recommend Dealer
Yes

Other Employees Tagged: ANTHONY DAVIS

Nov 28, 2024

Mike Murphy Ford Inc responded

Hi Tim, thank you for taking the time to leave us your response to our staff's outstanding customer service! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 12, 2024

Dealership Rating
Employee Rating

Anthony had the cars about which I had expressed an interest ready for a test drive when arrived at the dealership. This made the shopping process quick and stress free. He is was very kind and profe More

by Tim
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: ANTHONY DAVIS, Mike Murphy

Nov 13, 2024

Mike Murphy Ford Inc responded

Hi Tim, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Safe travels!

October 22, 2024

Dealership Rating
Employee Rating

I had a good experience from start to finish with Mike Murphy Ford. Ross was proactive in finding us the truck we wanted through a dealer exchange. More

by ryan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mike Murphy, Robin Berglin , Ross Ketcham

Oct 26, 2024

Mike Murphy Ford Inc responded

Hi Ryan, we're pleased to hear everything was completed to your satisfaction! Thanks again for your business! Take care!

October 16, 2024

Dealership Rating
Employee Rating

Great dealership to work with. Answered all questions and addressed all concerns. I would highly recommend Mike Murphy Ford to anyone looking for great service and price. More

by Beachnut
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Murphy, Curt Crozier , Ross Ketcham

Oct 19, 2024

Mike Murphy Ford Inc responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 12, 2024

Dealership Rating
Employee Rating

Reliable, friendly, repeat customer for 30 years, true to their word,professional, expedient, kind, thoughtful More

by KRISTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Murphy, Robin Berglin

Jul 13, 2024

Mike Murphy Ford Inc responded

Hi Kristy, thank you for leaving such a great review and high star rating. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 11, 2024

Dealership Rating
Employee Rating

Great dealership, focuses on total customer satisfaction, really makes you feel like your business is important, would highly recommend the Mike Murphy Ford Team! More

by Mac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 15, 2024

Mike Murphy Ford Inc responded

Hi Mac, thank you for leaving such a great review and high star rating. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 30, 2024

Dealership Rating
Employee Rating

Mike Murphy Ford is a great dealership, and Nathan Noyes is the best salesperson I have ever worked with. I have bought and serviced quite a few vehicles there, going back to 2007 or so. I appreciate thei More

by Edge Owner
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

March 13, 2024

Dealership Rating
Employee Rating

He listened, he searched,he found and we bought. A pleasant easy car buying experience! More

by MLHAWLEY1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nathan Noyes, Mike Murphy, Jeremy Englert , Todd Brekke

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