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Minerva Cardenas

Overview Reviews (23) Inventory (132)

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Minerva Cardenas

Warranty Administrator

Chevrolet of Walla Walla

1395 Dalles Military Rd
Walla Walla, WA 99362

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4.7

23 Reviews

Overview Reviews (23) Inventory (132)

Dealership Experience

2 yrs, 11 mos

4.7

23 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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23 Reviews of Minerva Cardenas

September 30, 2025

Dealership Rating

Employee Rating

They were efficient and met my needs. I would recommend them to my friends and family. I would recommend them to my friends and family. More

by Kmartin2699

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Maria Fernandez, Jose Fuentes, Chevrolet Service Department

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Sep 30, 2025 -

Chevrolet of Walla Walla responded

Thank you for your review, reviews like yours motivates our team here to provide the very best experience for each and everyone of our customers. If there is anything else that we can assist you with, please don't hesitate to reach out to one of our team members at 509-529-7000, thanks again and have a great day!!!

September 02, 2025

Dealership Rating

Employee Rating

GM parts is a joke, took forever too get (1. 5 monthes) parts, truck runs great now! 5 monthes) parts, truck runs great now! More

by SII0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Maria Fernandez, Jose Fuentes, Chevrolet Service Department

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Sep 08, 2025 -

Chevrolet of Walla Walla responded

We are sorry to hear that you has a issue with GM parts and that it took so long to get parts from them. We are happy to hear that your vehicle is now running excellent. Feedback like yours give us insight on how some of the procedures need to be addressed with GM. If there is anything else that we may assist you with, please reach out to one of our team members at 509-529-7000. Thank you again for you business and have a great day!!!

August 20, 2025

Dealership Rating

Employee Rating

Service was prompt and professional. I appreciated the fast turn-around. Overall it was a great experience. Thank you. I appreciated the fast turn-around. Overall it was a great experience. Thank you. More

by PRULLMW

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Maria Fernandez, Jose Fuentes, Chevrolet Service Department

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Aug 20, 2025 -

Chevrolet of Walla Walla responded

We are happy to hear that your experience with Chevrolet Nissan of Walla Wallas service department was such a positive one, we take pride in providing the highest level of customer service that is possible to each of our customers. If there is anything else that we may assist you with, please reach out to our staff at 509-529-7000, option 2 for service. Thank you and have a great day!!!

August 14, 2025

Dealership Rating

Employee Rating

The service was great very efficient Maria was very thorough and friendly I am very satisfied thorough and friendly I am very satisfied More

by RJBAUMGARTNER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Maria Fernandez, Jose Fuentes, Chevrolet Service Department

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Aug 14, 2025 -

Chevrolet of Walla Walla responded

We are very happy to hear that your service visit with Maria was such a great experience. We take pride in providing our customers with the highest level of customer satisfaction that we can provide. If there is anything else that we may assist you with, please reach out to us at 509-529-7000. Thank you a have a good day.

August 07, 2025

Dealership Rating

Employee Rating

Excellent customer service and consistent follow up. Laid back and cordial, we never felt pressured or rushed. Once a sale is made this dealership continues to care, stays in contact and ensures full cu Laid back and cordial, we never felt pressured or rushed. Once a sale is made this dealership continues to care, stays in contact and ensures full customer satisfaction. Additionally, everyone we encountered were great listeners, made us feel appreciated and understood. They will literally bend over backwards to make a deal happen if they can. More

by vintagemcmc

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Maria Fernandez, Jose Fuentes, Chevrolet Service Department

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Aug 08, 2025 -

Chevrolet of Walla Walla responded

We are very happy to hear that your experience here at Chevrolet Nissan of Walla Walla was a positive experience. We are always trying to provide the very best customer experience for all of our customers that visit our dealership. If there is anything else that we can help you out with, please do not hesitate to reach out to one of our team members at the store. 509-529-7000. Thanks again for your review and have a great day!!!

August 04, 2025

Dealership Rating

Employee Rating

Jose is always great. Very helpful and friendly when helping customers. Excellent attitude and demeanor. Very helpful and friendly when helping customers. Excellent attitude and demeanor. More

by M.A.REYES56

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Maria Fernandez, Jose Fuentes, Chevrolet Service Department

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Aug 04, 2025 -

Chevrolet of Walla Walla responded

We are thrilled to hear that you had such a positive experience with Jose at our service department. We are try and provide excellent customer service to each of our customers that come in and have service / repairs performed with our service department. If there is anything else that we can help you out with, feel free to reach out to our team at 509-529-7000, thanks again for you review and have a great day!!!

June 10, 2025

Dealership Rating

Employee Rating

They made use an appointment right away and when we took it in they said they would call us. We had to leave it early and because we had another appointment. They called us early that it was done. They w it in they said they would call us. We had to leave it early and because we had another appointment. They called us early that it was done. They were very nice when we went back to get it. Nice place. More

by rmjohn

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Maria Fernandez, Jose Fuentes, Chevrolet Service Department

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Jun 13, 2025 -

Chevrolet of Walla Walla responded

Thank you for your review, we take pride in providing the very best customer experience to all of our customers. If there is anything else that we can help you out with, please feel free to reach out to us at 509-529-7000.

June 10, 2025

Dealership Rating

Employee Rating

They did a awesome job got me in quickly and my car back quite fast quite fast More

by Hamiltondoug80

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Maria Fernandez, Jose Fuentes, Chevrolet Service Department

Report | Print

Jun 13, 2025 -

Chevrolet of Walla Walla responded

We are glad to hear that your experience at Chevrolet Nissan of Walla Walla was a positive one. We strive to provide the very best customer experience for all of our customers. Thank you for your review and if there is anything else that we can assist you with please reach out to us. Thank you.

June 05, 2025

Dealership Rating

Employee Rating

They were very nice, friendly and professional. They took time listen to me about a light.on the dashboard They took time listen to me about a light.on the dashboard More

by camunden

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Maria Fernandez, Jose Fuentes, Chevrolet Service Department

Report | Print

Jun 06, 2025 -

Chevrolet of Walla Walla responded

Thank you for your kind review, reviews like yours keeps us motivated to try and provide the very best customer experience. We are glad that we could help. If there is anything else that you need, please feel free to reach out to our service department. Thank you

May 23, 2025

Dealership Rating

Employee Rating

Extremely nice to get us in on a Friday afternoon. Very professional and accommodating. What we need in workers! Very professional and accommodating. What we need in workers! More

by Jkbriggs

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Maria Fernandez, Jose Fuentes, Chevrolet Service Department , Matt Brighton

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