Chevrolet Service Department
Chevrolet Service Department at Chevrolet of Walla Walla

Chevrolet Service Department

Service Department

Chevrolet of Walla Walla

1395 Dalles Military Rd
Walla Walla, WA 99362

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4.3
52 Reviews
4.3

52 Reviews

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52 Reviews of Chevrolet Service Department

April 15, 2026

Dealership Rating
Employee Rating

Are Nissan Titan is broken down all the time Nissan of Walla Walla has had the pickup again for 4 months again now they are saying another 2 weeks it never stops with them the owner won't even call back . More

by kelsayrandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

April 03, 2026

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The communication was very effective. And I got the results on my car very fast. I also appreciated the rides while my car was at the car workshop. Thank you! More

by EYLEEN MENCHU
Service Price Transparency
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Recommend Dealer
Yes

March 31, 2026

Dealership Rating
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Excellent dealership. Very friendly and knowledgeable staff. Everyone was helpful, courteous, and kind. The service and parts department are the best. More

by Cougwsu
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Maria Fernandez, Justin Hegel , Luis and Sal courtesy drivers. Excellent!

March 15, 2026

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Buen servicio al cliente y muy buena servicio mecánico y muy atentos con mis necesidades More

by COCO Almeida
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jose Fuentes

Mar 25, 2026

Chevrolet of Walla Walla responded

Thank you for your kind review!!!

March 10, 2026

Dealership Rating
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I was surprised the service department had my car ready right of way when I got there. More

by aetxwa
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Mar 25, 2026

Chevrolet of Walla Walla responded

Our service department takes great pride in trying to provide fast and efficient service to all of our customers and we are glad to hear that our team had your vehicle ready in the time frame that was given. Thank you for taking the time to leave us a review and we look forward to seeing you on your next service visit.

December 26, 2025

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Walla Walla Nissan / Chevrolet backs up their service commitment with great customer service , solid quality work and hospitality. More

by R S
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Maria Fernandez

Jan 22, 2026

Chevrolet of Walla Walla responded

We are happy to hear that Maria provide such a positive customer experience when you visited our service department, we take great pride in helping each and everyone of our customers with the vehicle needs and repairs. Thank you for your review and we look forward to servicing your vehicle in the future.

December 19, 2025

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Employee Rating

I think $214 was quite high for just clearing codes and not having to do any actual work or replace any parts. More

by Teresa
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Recommend Dealer
Yes

November 27, 2025

Dealership Rating
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Good service on time very nice people the shuttle service. It’s good people friendly. overall good. More

by NUNEZALFREDOLUNA
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Recommend Dealer
Yes
Dec 10, 2025

Chevrolet of Walla Walla responded

We are happy to hear that your service visit was such a positive experience, we are also happy to hear that our shuttle service meet your expectations. If there is anything else that we may assist you with please reach out to our team at 509-529-7000. Thank you and have a great day!!!

November 20, 2025

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Employee Rating

The timing of repair was good. The cost was very high & i am not convinced I needed the extent of work recommended. I was disappointed to get socked a 3% charge for paying a $3,0 More

by Reeder
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Service Time
Service Communication
Recommend Dealer
Yes
Nov 20, 2025

Chevrolet of Walla Walla responded

We are sorry to hear that your experience with our service department was less than perfect. We would like some more information on you transaction with our service department to better assist in auditing this situation. Unfortunately, our 3rd party credit card processing merchant does charge a 3% fee on all credit cards used for payment. Please reach out to our manager so we can get some more information on this matter. Thank you for your honest feedback as this helps us to ensure our processes are followed by all personnel at the dealership.

October 24, 2025

Dealership Rating
Employee Rating

Friendly but non-communicave about service times. Communication needs work. Truck runs well but I thought i was getting it back i. 5 hours not 3 days. More

by JEFF@DAWFARMS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jose Fuentes

Nov 03, 2025

Chevrolet of Walla Walla responded

We are sorry to hear that your experience with our service department was less than perfect. Reviews like yours helps us to try and fix issues that may arise in our service department and we are glad that you could let us know that our communication was less than perfect. We will work on getting this corrected for the next time that you visit our service department. Thank you for you business and have a great day!!!

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