Mimi Chavez
Mimi Chavez at Beck Ford

Mimi Chavez

Sales Associate

Beck Ford

420 Palm Ave
Palatka, FL 32177

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4.4
13 Reviews
4.4

13 Reviews

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13 Reviews of Mimi Chavez

July 02, 2025

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Employee Rating

female sales person pleasant but didn't want to go outside in the heat to show vehicles. she failed to keep an appt with me and was seen by another rep who had to restart the process all over again. I More

by PATSCATS15
Service Price Transparency
Workmanship
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Recommend Dealer
No
Jul 03, 2025

Beck Ford responded

Thank you for taking the time to share your experience with us. First and foremost, I want to sincerely apologize for the multiple frustrations and disappointments you encountered during your recent visit. As a loyal Ford customer for over 40 years, your continued business means a great deal to us, and it's clear we fell short of the service you rightfully expect and deserve. Your feedback about your interaction with our sales team is deeply concerning. Every member of our team should be committed to providing courteous, attentive, and professional service—regardless of the weather or circumstances. It's unacceptable that your appointment was missed and that communication regarding pricing and discounts was inconsistent. We also regret any pressure you felt regarding your SUV, especially after expressing your preference. I also want to acknowledge your long-standing concerns regarding your AC and the freon smell. Your health and safety are top priorities, and I'm very sorry if our service team did not give your concerns the attention they required. I will be sharing this with our service management team for immediate review. I'm glad to hear Jeremy in the Quick Lane provided you with a positive experience—that’s the standard we strive for across all departments. That said, we will also review the discrepancy on your service invoice regarding the tire recommendation to ensure more accurate reporting going forward. We appreciate your honest feedback and would welcome the opportunity to make this right if you’re open to it. Please call our management team directly at (386) 328-0344, ext. 135—we value your voice and would like to restore your trust in our dealership.

May 19, 2025

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The people were great to work with and I got the car I wanted at a fair price. It was worth traveling an hour from home to do business with them. More

by RollingClassics
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Recommend Dealer
Yes

Other Employees Tagged: PJ Knipp

May 20, 2025

Beck Ford responded

Thank you so much for the great review! We're honored that you made the trip to work with us and thrilled to hear you found the car you wanted at a fair price. Our team works hard to make every experience a positive one, and it means a lot to know it was worth the drive. Enjoy your new vehicle, and don’t hesitate to reach out if you need anything in the future!

May 11, 2025

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Service was done on schedule and the service advisor kept me informed throughout. Drop off and pickup were easy for a local dealer. More

by jeffE
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mike Harrison

May 13, 2025

Beck Ford responded

Hello Jeff, Thank you for taking a moment to provide feedback. We're glad to know that we made your service easy and convenient. Thanks for your business. Let us know when you're ready for the next pickup and drop off!

April 19, 2025

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Employee Rating

They did a good job, it was fast and correct, they did however have to be asked for the car wash ticket. More

by jhiggin190
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Recommend Dealer
Yes

January 15, 2025

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Best buying experience I ever experienced. Process was smooth and simple. My sales person Mimi was awesome, and Ike the finance manager was a beast at getting the right bank and interest rate! More

by mchavez_667
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Recommend Dealer
Yes

January 07, 2025

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A courteous and overall excellent car buying experience. I also appreciate that staff have checked back to offer help in navigating all of the new and interesting features. More

by pal_kin
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joel Price , P. J. Knipp

December 31, 2024

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Employee Rating

Mimi, Ike and PJ were very professional and courteous during the purchase. Excellent communication and quick completion of transaction for the new vehicle. More

by LPGCSH
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Recommend Dealer
Yes

Other Employees Tagged: Ike Ettinger , PJ

December 11, 2024

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Mimi Chavez was very helpful in helping me find the right truck I was looking for. She helped me stay within the price range I could afford. Thank you . More

by papagoat53
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ike Ettinger

December 10, 2024

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Very nice people at this dealership and we choose to drive here from Jacksonville because of the friendliness of the staff. More

by j_folger
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

November 23, 2024

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Employee Rating

Beck Ford made the purchasing process easy. Our sales rep was Mimi, who answered all of our questions and helped us find a car that met our needs. The dealership staff were all very helpful an More

by jeffE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ike Ettinger

Nov 25, 2024

Beck Ford responded

Thanks Jeff! We're fortunate to have a great team at Beck Ford. We appreciate your positive feedback and your 5-star review. We'll share it with Mimi and her team. Please don't hesitate to reach out if we can do anything for you. Thank you for your business. We'll see you on your first service visit. Have a wonderful holiday!

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