Mike Trotta
Mike Trotta at Novak Motors NY
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Mike Trotta

General Sales Manager

Novak Motors NY

215 Daniel St
Farmingdale, NY 11735

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4.8
160 Reviews

Dealership Experience

6 yrs, 8 mos

Industry Experience

31 yrs, 7 mos

Languages Spoken

English English

4.8

160 Reviews

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160 Reviews of Mike Trotta

October 22, 2024

Dealership Rating
Employee Rating

Simply put, if you're looking for a great used car at a fair price, look no further, Novak Motors is the only place to go! This is the second vehicle my family has purchased there. From the moment I walked More

by RoseMarie G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Misino, Gregory Hampton

Oct 22, 2024

Novak Motors NY responded

Thank you so much for your kind words! We’re thrilled to hear that your experience at Novak Motors was such a positive one, and we’re honored to have earned your trust for a second time. It’s wonderful to know that Scott M provided you with a comfortable and pressure-free experience—he truly takes pride in making sure our customers feel at ease while finding the perfect vehicle. We're glad you appreciated the transparency and the quality of our inventory. We believe buying a car should be an enjoyable, straightforward process, and we’re happy to have delivered that for you and your family. We hope your beautiful new car brings you many happy miles ahead, and thank you for recommending us to your friends! If you ever need anything in the future, don’t hesitate to reach out. We're always here to help! Safe travels!

October 16, 2024

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Employee Rating

Thank you Scott and Novak Motors! It was such a simple and straight forward process. Everyone was very helpful and pleasant. Overall a great experience! More

by Natalie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Misino, Gregory Hampton

Oct 17, 2024

Novak Motors NY responded

Thank you so much for your kind words! We're thrilled to hear that you had a smooth and pleasant experience with Scott and the team at Novak Motors. We're always here to help and appreciate your feedback. Enjoy your new ride!

October 14, 2024

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Employee Rating

I am a repeat customer. The buying experience is like no other. Very straight forward and no hidden fees. Scott, the salesman was very patient and friendly. We truly enjoy More

by ErinMac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Misino, Gregory Hampton , Ray, the service manager

Oct 14, 2024

Novak Motors NY responded

Thank you for your feedback and for being a loyal customer. We're glad to hear that your buying experience with Scott was positive and that he made the process enjoyable for you. He truly strives to offer excellent customer service. That said, we’re very sorry to hear about your disappointment with our service department. This is not the experience we aim to provide, and we regret the issues you faced with your vehicle. Your concerns about the warranty and the service team, especially Ray, have been noted, and we will be addressing them internally to prevent future occurrences. We appreciate your honesty and will do everything we can to improve. If you'd like to share more details or speak further about your experience, please don't hesitate to reach out. Thank you again for your continued business.

September 13, 2024

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Amazing personnel assistance and quality inventorying to choose from. Nocack went above and beyond to find us the van we wanted? More

by thematoclan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Misino, Gregory Hampton

September 06, 2024

Dealership Rating
Employee Rating

4th purchase of a vehicle from Novak, GOOD CUSTOMER. This car had one 1 key, they made me buy second key for 300.00, Customer service for loyalty was ignored. They offered me a ridiculously low trade in More

by Marc
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
No

Other Employees Tagged: Gabriel Hernandez

August 10, 2024

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Employee Rating

This transaction was a breeeze! Quick and easy! Scott and the entire team made buying a used car painless! I highly recommend Scott and Novack Motors. More

by kvriley33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Misino, Gregory Hampton

July 23, 2024

Dealership Rating
Employee Rating

Gabriel was top notch excellent to work with quick and attentive. He understood my needs for the truck worked with me on the extended warranties got me in and out on pick up will definitely do business ag More

by Philips
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Jul 23, 2024

Philips responded

Was definitely a pleasure purchasing a vehicle from Novak motors

July 17, 2024

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Great experience at Novak Motors and with Scott Misino Big selection .very knowledgeable. Easy process for buying our Cherokee. No pressure tactics . No hidden fees.. highly recommend Novak and Scott Mis More

by Dobbler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

June 22, 2024

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Employee Rating

Great service! Scott was a great help. Very patient and even gave my daughter a stuff animal to keep her happy! 10/10 LOVE MY NEW CAR More

by youngginaliving123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Misino, Jerry Mancini , Frank

May 23, 2024

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Employee Rating

My experience at Novak Motors was fantastic! From my initial contact to walking through the doors and finally driving off the lot with an amazing car, the entire experience exceeded my expectati More

by KRoc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Misino

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