Mike Schwarz

Zack was awesome when it came to buying my new cx30. He was very helpful and informative and provided me with everything I needed to purchase my new vehicle. He was great. He was very helpful and informative and provided me with everything I needed to purchase my new vehicle. He was great. More

Report | Print

Dealership was nice clean and people were easy to work with. Would recommend them in the future. with. Would recommend them in the future. More

Report | Print

I had a great experience with the team at Mazda Crystal Lake! They were friendly, knowledgeable, and helped to make the purchasing process very simple. I left the dealership in a car that I love that reall Lake! They were friendly, knowledgeable, and helped to make the purchasing process very simple. I left the dealership in a car that I love that really suits my lifestyle. Huge thank you to their awesome team! More

Report | Print

We purchased our new BMW from BMW Crystal Lake primarily because of Michelle Canova. She was friendly, knowledgable, and most of all, followed up on every detail of our discussions. We found other staff to because of Michelle Canova. She was friendly, knowledgable, and most of all, followed up on every detail of our discussions. We found other staff to be equally professional and helpful. A perfect experience with a custom order! More

Report | Print

Got a fair price for my trade in and the purchase price on a new vehicle. Overall it was a painless process. Good customer service. on a new vehicle. Overall it was a painless process. Good customer service. More

Report | Print

This is a great dealership. This is my 4th Mazda, and 4h vehicle from this dealership! Mazda should explore a different configuration for their Key Fobs. Buttons on the edge a This is my 4th Mazda, and 4h vehicle from this dealership! Mazda should explore a different configuration for their Key Fobs. Buttons on the edge are often inadvertently pressed. More

Report | Print

I recently purchased my second BMW from Michelle at BMW of Crystal Lake and couldn't be happier with the experience. From start to finish, Michelle provided exceptional service and went above and beyond to of Crystal Lake and couldn't be happier with the experience. From start to finish, Michelle provided exceptional service and went above and beyond to ensure a smooth and enjoyable car-buying experience. Michelle was patient and understanding as our ideal vehicle changed and helped us find the perfect car that met all of our needs. She sent updates on new models and worked over a holiday weekend to get us into our car. Even when faced with a technical issue, Michelle was persistent in finding a solution and ensured a timely delivery of the vehicle. The buying process was effortless, with the finance manager making it easy to understand and quick. I highly recommend Michelle and BMW and Mazda of Crystal Lake for all your BMW needs. More

Report | Print

The service was great and I’m very happy with my new Mazda. Thanks Zach! Mazda. Thanks Zach! More

Report | Print

Every staff member we encountered was professional, respectful and knowledgeable. Our salesperson Zach Martin was a pleasure to deal with. We are very happy with our purchase. respectful and knowledgeable. Our salesperson Zach Martin was a pleasure to deal with. We are very happy with our purchase. More

Report | Print

Zack and the entire team at BMW Crystal Lake were amazing. I have high expectations for customer service and the team here far exceeded my expectations! Great job!! amazing. I have high expectations for customer service and the team here far exceeded my expectations! Great job!! More

Report | Print