Mike Rakowski | Page 39

Mike Rakowski, Tony Carenza and Steve Meyer are good people and do look out for their customer.This is the fourth car I buy from them and both sales and service are top rated people and do look out for their customer.This is the fourth car I buy from them and both sales and service are top rated More

Print

TeamAwesome!!! Tony,Geno and Mike were just exceptional... If I could I'd tell the WHOLE world about Coral Springs Audi!!! Mike went above and beyond from the min I came thru the door till th exceptional... If I could I'd tell the WHOLE world about Coral Springs Audi!!! Mike went above and beyond from the min I came thru the door till the min I drove off the lot he was GREAT,!!!! Thanks for everything!!! More

Print

The Sales Staff over at Audi Coral Springs did a fantastic job in identfiying the right SUV fit for my lifestyle. I haven't purchased a new vehicle in over 6 years and Mike, Tony, and Geno, made my fantastic job in identfiying the right SUV fit for my lifestyle. I haven't purchased a new vehicle in over 6 years and Mike, Tony, and Geno, made my new purchase experience more smooth and peaceful than I would have ever imagined. From breaking down the Pros and Cons of certain features/option packages on the Audi Q5, to working out the finacials to remain within my budget; I think the Staff at Coral Springs is first-rate in customer service, professionalism, and expertise. Thank you!! More

Print

Mike Rakowski made my car buying experience a pleasure. I will highly recommend Mike, Geno Smith, and Audi Coral Springs to friends, family, and coworkers. Mike was knowledgeable, friendly, and very effic I will highly recommend Mike, Geno Smith, and Audi Coral Springs to friends, family, and coworkers. Mike was knowledgeable, friendly, and very efficient. Everyone at the dealership was upbeat and helpful. At no time did I feel pressured as I did at a competing dealership. I have stopped by (and will continue to do so) to say hi to everyone that made my experience a pleasurable one. I am looking forward to getting another car in the near future through Mike!!!!!!!!!! More

Print

The best car-buying experience I've ever had. Period. Make no mistake: you MUST ask for Mike Rokowsky to take care of your car needs. Mike is truly professional (not your typical suit+tie guy), knowle Make no mistake: you MUST ask for Mike Rokowsky to take care of your car needs. Mike is truly professional (not your typical suit+tie guy), knowledgeable, honest, reliable, very smart, witty, fun, passionate, personable, courteous, PATIENT, and with incredibly acute sense to perceive and read his surroundings. Somehow someway, he has an extraordinary ability to make it all run smooth and seamless to you. You will not notice anything that happens in the back of the house. No stress, no pressure. He focuses his efforts on working the best deal for you, while making you feel relaxed and comfortable. A special note to the future customer: 1. If you are knowledgeable and passionate about cars, and like to get into engineering and specs details: go see Mike. You'll enjoy a great in-depth conversation over a cup of coffee or water. 2. If you or your significant other couldn't care less about the engineering and specs of the car, how durable or safe it is, and just want a pretty ride: go see Mike. He will find the right car, for the right price, and make him/her feel like a million bucks. Special THANKS to Brandon Smith, one of the Sales Managers. He did every single effort to make me happy – and he did. He went the extra mile to help me with the disposition of my existing lease. His knowledge and experience from other brands definitely helped seal this deal. ------ Dear future customer: You owe it to yourself to go to Audi Coral Springs. It was truly memorable experience.------- More

Print

Everyone knows that car shopping is like getting a root canal without sedatives. We decided to start the process anyway and headed to our favorite Audi store. When arriving we were disappointed to hear canal without sedatives. We decided to start the process anyway and headed to our favorite Audi store. When arriving we were disappointed to hear that our trusty sales guy was working at a different store. That's when we met Mike Rakowski. Mike quickly made us feel like we were in a friendly professional establishment. We spoke to Mike about the Audi experience and it was immediately noticeable that Mike knows everything there is to know about the Audi brand. Not only was his presentation top notch but he is a wiz with math. He made every effort and worked hard to meet our goals, extremely patient with the multiple changes we threw at him, and had relevant input as we discussed several options. Not just financial options but color,interior, color again, how the design would be better if we had designed it, blah blah blah. He was really patient with us!! Plus it was raining the entire time which added a higher degree of difficulty for Mike. We didn't even notice it.. In closing the deal we met several of the others from the dealer which were courteous, engaged and professional. I highly recommend Audi Coral Springs, Ask for Mike Rakowski! More

Print

I had MAJOR credit issues although they were explainable. Tony Carenza did a magical job getting me approved. Also, Steve Meyer is THE best customer advocate on the planet. I would recommend this dealer Tony Carenza did a magical job getting me approved. Also, Steve Meyer is THE best customer advocate on the planet. I would recommend this dealership to anyone. More

Print

As a person who is in sales, customer service, knowledge and follow up are vital. I am an Audi lover and when it was time to trade my A6 in I figured I would go to Braman, where my service person was a drea and follow up are vital. I am an Audi lover and when it was time to trade my A6 in I figured I would go to Braman, where my service person was a dream to deal with the last three years. I purchased the car in NJ so I had relationship with the sales team. as much as I know I will deal more with my service rep than the sales team, I should still be treated the same. I wanted the car by the end of the month and they seemed to have no urgency in getting back to me. so for 3 weeks I shopped BMW, 2 Lexus dealers and went back to Braman twice. My husband works near Coral Springs so he stopped at the Audi dealer, on his own and after seeing the way the other dealers follow up, or lack of following up, Mike Rakowski, the sales specialist stood out to be the most professional. After we left JM Lexus, and the sales manager came out like he was doing US the favor, with a pre owned IS Coupe we said forget it... He called Mike and we drove right there. Mike had the up most patience with me as I started out with the A5 convertible, then went to the A6 and realized I was ready for something new. We test drove each one, and he went over the pros and cons of each car for me, (as a convertible is not practical in my business).... and I purchased a brand new Q5 and I love it. Gino Walsh the Sales Manager went over many purchasing options with us, as non of the other dealership even mentioned. Rance Williams the Finance Manager got us in and out of there quickly, and did not try to sell us any additional add ons. I found the dealership to be friendly, helpful, patience and have would highly recommend this team to any of my friends or colleagues. They have followed up to make sure we are as happy as when we drove away. A very no pressure pleasant experience. And, I will be back for the A5 Convertible in a few years !!!! More

Print

After test driving the vehicle I wanted twice and trying to negotiate with a dealership my local area (DC/MD/VA), I went online to expand my car search. My nationwide car hunt led me to Geno Walsh at Audi to negotiate with a dealership my local area (DC/MD/VA), I went online to expand my car search. My nationwide car hunt led me to Geno Walsh at Audi Coral Springs. Mr. Walsh was the first to respond to my online inquiry. He was direct and professional (traits I admire!) and referred me to work directly with Mike Rakowski on the sale of my vehicle...and boy was I in for a treat! I knew what I wanted and Audi Coral Springs had the best price. Mr. Rakowski worked with me to put together a deal in a day! By the time we were done talking, I had a plane ticket to fly to FL the very next day. Mr. Rakowski met me at the airport in Ft. Lauderdale and even stopped so that I could pick up lunch on the way back to the dealership (as I hadn't eaten anything all morning). After lunch, he showed me the details of the car and we went for a test drive (just to ensure that everything was ok). During the test drive, Mr. Rakowski showed me things about the car that even the other dealer in MD didn't know about when I asked! He then walked me through all the options for the vehicle and then I went over to Mr. Jim Philips the Finance manager. He also demonstrated professionalism and walked me through the financial details of the deal. He had every paper ready for explanation and signature. All of the guys demonstrated enthusiasm and professionalism...the entire team! There wasn't a weak link among them. I mean one day I was TALKING about getting an Audi and by the next afternoon I'd flown over several states and drove off the lot with a new vehicle. While many things could have gone wrong...nothing did! Talk about a great experience and it's all because I dealt with seasoned professionals. I have nothing but good things to say about this sales team who knows how to get it done! Thanks for a great experience and I love my new Audi! More

Print

I have been buying vehicles for over 20 years, and this was, by far, my best car purchasing experience. No haggling. Geno Walsh, the sales manager greeted me first. He quickly pinpointed my needs within was, by far, my best car purchasing experience. No haggling. Geno Walsh, the sales manager greeted me first. He quickly pinpointed my needs within my budget and narrowed down the choices of vehicle. Then, he introduced me to Mike Rakowski who was extremely knowledgeable about the vehicles, and took me on several test drives so I could make a fully informed decision. Once I decided on what I wanted to purchase, Mike and Geno gave me several pricing options and Audi Coral Springs had an incredible inventory on hand, so the exact vehicle I wanted was ready within an hour. I then met Tony Carenza in the financing department and the usual issues that come up when finalizing the deal never materialized. In fact, the experience was quite the opposite. No pressure to purchase any add-ons and Tony was quick to get me through the paperwork processing and on my way with my new Audi. I highly recommend Audi Coral Springs for anyone in the market for a new vehicle. The professionalism, courtesy, honesty and genuine sense that my needs and issues were of utmost importance was a "breathe of fresh air" in the otherwise rough experience associated with buying a car. More

Print