Mike Pahlas
Mike Pahlas at Columbia Ford Kia

Mike Pahlas

Service Manager

Columbia Ford Kia

234 Willimantic Road, Route 6
Columbia, CT 06237

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4.9
383 Reviews

Grew up in Franklin CT,father owened a small service station where I grew up learing/working on cars.Went to Norwich Tech and started working for Ford in 1984.I enjoy the chalange of the ever growing automotive field.

Dealership Experience

27 yrs, 10 mos

Industry Experience

41 yrs, 10 mos

4.9

383 Reviews

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383 Reviews of Mike Pahlas

February 20, 2026

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Employee Rating

Outstanding service, friendly professional stafff. They do great work on my Ford Explorer ST. Highly recommend! More

by bmac87
Service Price Transparency
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Recommend Dealer
Yes
Feb 20, 2026

Columbia Ford Kia responded

Thank you for sharing your positive experience. We’re glad our friendly, professional staff delivered outstanding service on your Ford Explorer ST. Your recommendation means a lot and we look forward to helping you again. Mike Pahlas Service Manager mpahlas@columbiaford.com

February 18, 2026

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So far everone at this organization has been excellent! ! We have had no issues so far. Very professional. More

by jmiannicelli
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Recommend Dealer
Yes
Feb 18, 2026

Columbia Ford Kia responded

We’re pleased to hear our team delivered professional service on your Kia K5 and that everything has gone smoothly. Thank you for sharing your experience. We look forward to helping you again in the future. Mike Pahlas Service Manager mpahlas@columbiaford.com

February 17, 2026

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This dealership is top notch from sales person (Rush) to the service department that I recently visited for my first oil change. Plus the interior of this building is amazing. More

by Tracy
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Recommend Dealer
Yes
Feb 17, 2026

Columbia Ford Kia responded

It’s great to hear Rush and our service team provided excellent care during your Explorer’s oil change. We’re delighted you enjoyed the interior of our facility. We look forward to assisting you again. Mike Pahlas Service Manager mpahlas@columbiaford.com

February 13, 2026

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I am very grateful for the service and everything they did on my car in such a short time. More

by abiezel3116
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Recommend Dealer
Yes
Feb 13, 2026

Columbia Ford Kia responded

Thank you for the 5-star rating and for recognizing our team’s quick work on your Kia Soul. We’re glad we could get you back on the road so swiftly and look forward to assisting with any future service. Mike Pahlas Service Manager mpahlas@columbiaford.com

February 07, 2026

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Service was friendly and timely. The waiting room was comfortable and clean. Coffee was available. More

by No
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Recommend Dealer
Yes
Feb 07, 2026

Columbia Ford Kia responded

Thanks for the five-star rating! Jake and our service team are glad to hear your Sorento received friendly, efficient care and that the waiting area and coffee hit the mark.

January 20, 2026

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Thank you for the fast friendly efficient service! The new Tires are great! Kia has the best service! More

by Lce06281
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Recommend Dealer
Yes
Jan 20, 2026

Columbia Ford Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Columbia Ford Kia! Mike Pahlas Service Manager mpahlas@columbiaford.com

January 14, 2026

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I asked them to look at my lights and they said my lights were fine but there is a light out. It’s the bottom driver side light and it’s not fixed and they wrote that there was no lights out like they didn’t More

by chercip
Service Price Transparency
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Recommend Dealer
Yes
Jan 14, 2026

Columbia Ford Kia responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible, please send us your contact information so we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Mike Pahlas Service Manager mpahlas@columbiaford.com

January 08, 2026

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I appreciate your wonderful work on my vehicle. Thank you and wish a Happy New Year to all! More

by deborahlinder29
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Recommend Dealer
Yes
Jan 09, 2026

Columbia Ford Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Columbia Ford Kia. We look forward to having you as one of our valued customers for many more years to come! Mike Pahlas Service Manager mpahlas@columbiaford.com

December 18, 2025

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Excellent service. I was able to get an appointment the next day to service my van’s transmission issues & brakes. I had it back within a week after I dropped it off fo More

by michaelbushnell
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Recommend Dealer
Yes

Other Employees Tagged: Bobby Eskey, Mike Sorel, Fernando Cruz , Hailey Hubert

October 25, 2025

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My experience at Columbia was as good as it gets . I was in and out in less than an hour.The people there were very pleasant. More

by Rick
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Recommend Dealer
Yes
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