Fernando Cruz
Fernando Cruz at Columbia Ford Kia

Fernando Cruz

Service Advisor

Columbia Ford Kia

234 Willimantic Road, Route 6
Columbia, CT 06237

Contact Me
4.8
273 Reviews

Dealership Experience

5 yrs, 8 mos

Industry Experience

7 yrs, 6 mos

Languages Spoken

English English

Spanish Spanish

4.8

273 Reviews

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273 Reviews of Fernando Cruz

June 10, 2026

Dealership Rating
Employee Rating

A fireplace in winter with leather armchairs and sofa, a cafe, marble spotless bathrooms, what more could one ask? They saved me from a disastrous lease and put me into a purchased ev6 which is the bast car More

by Aldenscountrygardens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Berube, Jerek "JC" Colón

June 07, 2026

Dealership Rating
Employee Rating

Always a great experience. The pickup and drop-off are the best. Always in touch to let you know what's going. More

by JOHN.MATHIEU53
Recommend Dealer
Yes

Other Employees Tagged: Fernando Cruz

June 06, 2026

Dealership Rating
Employee Rating

The service department is extremely helpful, as with all the service advisors. Very polite . And courteous More

by Scot.B.Cupp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 05, 2026

Dealership Rating
Employee Rating

We ran into a few hiccups and Fernando handled like a champ and we got it all done in a timely matter. More

by Jmayberry85
Recommend Dealer
Yes

Other Employees Tagged: Fernando Cruz

June 04, 2026

Dealership Rating
Employee Rating

Good people in an old style setting, which I really enjoy. It’s nice to have aGood people in an old style setting, which I really enjoy. It’s nice to have a restaurant in there as well . Some of the he More

by vowel.rotunda4q
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Eskey

June 03, 2026

Dealership Rating
Employee Rating

Always polite staff, easy to make appointment. Very clean waiting area. With coffee and breakfast available. Thank you.. More

by rskowalski4
Recommend Dealer
Yes

Other Employees Tagged: Joe Berube

June 03, 2026

Dealership Rating
Employee Rating

Excellent service and communication. I am pleased with Columbia Ford and the services they provide . More

by SB
Recommend Dealer
Yes

Other Employees Tagged: Fernando Cruz

June 01, 2026

Dealership Rating
Employee Rating

Always great to work with and efficient. I love the new service where they came to my home to do an oil change. Initially I just had a Ford Transit camper van, but when it came to buying a n More

by myersk19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 01, 2026

Dealership Rating
Employee Rating

Fast service and very friendly, the dealership is very cool inside has a koi pond. Enjoyed watching the fish More

by Sarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 31, 2026

Dealership Rating
Employee Rating

Always polite staff, easy to make appointment. Very clean waiting area. With coffee and breakfast available. Thank you.. More

by rskowalski4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Berube

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