Mike Owen
Fixed Operations Director
Southern Chrysler Dodge Jeep Ram Greenbrier
1414 S Military Hwy
Chesapeake, VA 23320
Dealership Experience
31 yrs, 6 mos
81 Reviews
Write a Review81 Reviews of Mike Owen
December 20, 2025
I was so surprised that I was in and out so fast thanks for the fast service for the fast service More
Other Employees Tagged: Joe Cuellar, Nerely Blanco, Alex Murphy
December 05, 2025
My visit with this dealer ship was great all of the staff was great the service that had done was finished in a timely manner and to my satisfaction, i would highly recommend this establishment to all of my was great the service that had done was finished in a timely manner and to my satisfaction, i would highly recommend this establishment to all of my friends. More
Other Employees Tagged: Nerely Blanco, Alex Murphy
December 04, 2025
Like I’ve written in my last survey. This place is going downhill. They did the renovation but the staff has gotten worse in the service center. I purchased my car at Southern and h This place is going downhill. They did the renovation but the staff has gotten worse in the service center. I purchased my car at Southern and have received free oil changes for 9 years. Now I was charged at this appointment. Even though I told the service rep I purchased here. The payment lady helped me out. Next, the app that tells you recommended service is just a money grab. It sucks and is impersonal. More
Other Employees Tagged: Joe Cuellar, Nerely Blanco, Alex Murphy
December 03, 2025
Have used this service center for 15 years. Goes downhill every year. Customer service is awful. No one acknowledges you when you walk in the door and reps act like they are doing you a favo Goes downhill every year. Customer service is awful. No one acknowledges you when you walk in the door and reps act like they are doing you a favor by assisting you. The app to recommend work is terrible. It feels like just a money grab to accept expensive repairs over a text message. Horrible. Been waiting 9 days for my part to arrive and get a call for installation appointment. More
Other Employees Tagged: Joe Cuellar, Nerely Blanco, Alex Murphy
November 06, 2025
Nothing good to say. they took advantage of me and put so much unnecessary extras on this car they took advantage of me and put so much unnecessary extras on this car More
Other Employees Tagged: Kevin Jones
November 03, 2025
Sales agent was impeccable throughout. I considered cancel when shop assigned questionable mechanic to attach trailer hitch that created week of delay. Sales person tried to keep me info I considered cancel when shop assigned questionable mechanic to attach trailer hitch that created week of delay. Sales person tried to keep me informed, hot wire hit ground and blew fuse. Ultimately more experienced person assigned who diagnosed issues. Managment was slow to step in and apply more experienced mechanic. I'll see how efficient "after sales" service is. I'm skeptible!! More
Other Employees Tagged: Alex Murphy , Kevin Jones is the only reason I didn't cancel the sale.
October 29, 2025
All of the staff members are very helpful and knowledgeable. Always above and beyond service. knowledgeable. Always above and beyond service. More
Other Employees Tagged: Kevin Jones, Joe Cuellar, Nerely Blanco, Alex Murphy
October 19, 2025
Ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok More
Other Employees Tagged: Joe Cuellar, Nerely Blanco, Alex Murphy
October 18, 2025
Poor customer service Rather go to hall jeep Went for a oil change left with a flat tire a oil change left with a flat tire More
Other Employees Tagged: Bennie Tate, Kevin Jones, Joe Cuellar, Joe Anthony, Scott Houchins, Tyrone Houston, Efrem Huger, Nerely Blanco, Alex Murphy
October 04, 2025
Yall damaged my car my insurance had to pay for like 2000 in damages plus my $500 deductible and car still smells like the last Mechanic that was in my car after several times, wet vacuuming my car. Stop sen in damages plus my $500 deductible and car still smells like the last Mechanic that was in my car after several times, wet vacuuming my car. Stop sending me multiple surveys that reminds me of the day y’all pissed me off and the day I experienced racism for the first time with y’all company so i’ll highly appreciate it if y’all stop sending me these surveys More

