Mike Mosier

This was my first time buying a car, and I couldn’t have asked for a better experience—Javier at Garden Grove Kia was fantastic. He made the process smooth, easy to understand, and completely pressure-free. asked for a better experience—Javier at Garden Grove Kia was fantastic. He made the process smooth, easy to understand, and completely pressure-free. I really appreciated how patient and helpful he was throughout the entire process. I left feeling confident and excited about my new car. This is actually the second car my family has purchased from Garden Grove Kia. Our first experience started off a little rocky—we bought online and only received one key when the car was delivered. It took a few follow-ups, but to their credit, the dealership made things right and provided the second key as promised. This time around was a completely different experience—in the best way. Javier truly went above and beyond to make it a positive one. Also, a big thank-you to our finance rep, Kenny. He was thorough, clear, and super helpful during the paperwork process, which made everything feel even more seamless. We drive up from San Diego to Garden Grove because of the great service, honest people, and a wide inventory to choose from. It’s well worth the trip every time. If you're looking for a team that genuinely cares and takes the time to get it right, go see Javier and Kenny at Garden Grove Kia. Thanks again for making this milestone such a great one! More

Report | Print

Great service, very friendly and accommodating. I needed a spare key and they made sure i left with one knowing i drove from far. I needed a spare key and they made sure i left with one knowing i drove from far. More

by isabel.carrillo25 Verified Customer Verified Customer

Report | Print

Berry good service to the person help an then cine Baco next service thanks so much next service thanks so much More

by MARIO0061M Verified Customer Verified Customer

Report | Print

Cory and Sam were friendly and helpful! I love my new Kia Soul. Thank you both for your excellent customer service and support during my purchase . Dealership is awesome. I love my new Kia Soul. Thank you both for your excellent customer service and support during my purchase . Dealership is awesome. More

by pennyzellman Verified Customer Verified Customer

Report | Print

Very happy with their car service! Quick, friendly service and truly care about the customer. Quick, friendly service and truly care about the customer. More

Report | Print

Single family I bought a lot of used cars this dealership do not go to. I’m telling you now do not. I’m trying to save you a lot of time and headache. I have pictures of a water pump that has corrosion. I ha do not go to. I’m telling you now do not. I’m trying to save you a lot of time and headache. I have pictures of a water pump that has corrosion. I have pictures of a transmission that they did not take care of and they said that they inspected it bring your mechanic if you’re gonna buy a car here they are dishonest they’re lying. This guy in particular doesn’t want to do with any problem. The moment he hears legal action. He just hangs up on you very unprofessional. I don’t know how he has these high ratings but absolutely positively one of the worst people I’ve dealt with, but he’ll talk to you guys high and mighty because he pay for my water pump that they didn’t inspect properly. Instead of making things right for a mistake that their mechanics made not us. It doesn’t matter if you didn’t have the tools for the car you send it to the dealership for it to get fixed properly before selling it if you are gonna sell a used car you just don’t get to do the minimal and then blame the customer for buying a car. That’s crazy so like I said it’s OK all the time I will be updating the story but if you if I can warn anybody do not buy a used car don’t even buy a new car from them. I’ve seen them buy a new car and before the people even got off the lot the car died on them. They just don’t take care of the cars properly they wanna blame you once something happens and then when you try to get it resolved, you know what he told me I can come trade the car back in because when they sold it to me, it was working Now that it’s not because of maintenance that they didn’t do when they sold the car. It’s on me now isn’t that crazy? More

Report | Print

Everyone there is very pleasant, and they have a GREAT waiting lounge with impressively fast Wifi. waiting lounge with impressively fast Wifi. More

by BradyD453 Verified Customer Verified Customer

Report | Print

Kristina was fabulous. I told her what my payments needed to be and she met every criteria that we needed. And was so friendly. I told her what my payments needed to be and she met every criteria that we needed. And was so friendly. More

by kyleandkaylee Verified Customer Verified Customer

Report | Print

Nothing but great help from sales to service. The guys have done nothing but make sure that my experience at Kia of garden grove was nothing but the best it can be. The guys have done nothing but make sure that my experience at Kia of garden grove was nothing but the best it can be. More

by Ignacio Sanchez Verified Customer Verified Customer

Report | Print

The guys have definitely taken care of me and made sure my experience was no less then the best it can be. my experience was no less then the best it can be. More

by Ignacio Sanchez Verified Customer Verified Customer

Report | Print