Mike Molles | Page 5

INFINITI of South Bay responded

Henry, thank you for this review. We're glad to hear that you had a stress free experience here at INFINITI Of South Bay and that our team was able to help you during your car buying process. We appreciate your business and we hope you enjoy your new ride! Kelvin Bratcher Owner & General Manager INFINITI of South Bay

INFINITI of South Bay responded

Thanks! We're glad to hear that your overall experience was great and fast. Our team doesn't wan to push anyone into a decision but to help and educate their customers which leads them to make the best decision! We appreciate the recommendations to your friends and family. We hope to see you back again soon. Kelvin Bratcher Owner & General Manager INFINITI of South Bay

INFINITI of South Bay responded

Hi! Thank you for being such a loyal customer. We're sorry to hear that this recent experience wasn't so great. Please reach out to us so we can address any concerns. Sincerely, Kelvin Bratcher INFINITI of South Bay Owner & General Manager

INFINITI of South Bay responded

Thanks! We're glad to hear that Michael was professional and helpful and that the whole transaction went smoothly. We appreciate your business and hope to see you again soon! Sincerely, Kelvin Bratcher INFINITI of South Bay Owner & General Manager

INFINITI of South Bay responded

Will, we apologize that this dragged on for the multiple reasons it did. All we can do is thank you for your patience and let you know we appreciate you and your business. We hope that things could have gone quicker. Kelvin Bratcher Owner & General Manager INFINITI of South Bay

INFINITI of South Bay responded

We're glad everything was completed quickly and to your satisfaction and that your Sales Rep, Mike, did a great job in setting it up. We will let him know your kind words. Sincerely, Kelvin Bratcher INFINITI of South Bay Owner & General Manager

INFINITI of South Bay responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Kelvin Bratcher INFINITI of South Bay Owner & General Manager

INFINITI of South Bay responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, Carlos Robles INFINITI of South Bay Service Manager

INFINITI of South Bay responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, Andy Kim INFINITI of South Bay Sales Manager

INFINITI of South Bay responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Kelvin Bratcher INFINITI of South Bay Owner & General Manager