Mike Memery
Mike Memery at NYE Toyota
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Mike Memery

Service Director

NYE Toyota

1441 Genesee St.
Oneida, NY 13421

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4.8
51 Reviews
4.8

51 Reviews

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51 Reviews of Mike Memery

November 16, 2024

Dealership Rating
Employee Rating

Professional and courteous with feedback provided with understandable explanation. No gobbly gook teaser to have something else done in the visit More

by hok50
Service Price Transparency
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Recommend Dealer
Yes

October 28, 2024

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The employees in the service department at NYE are always very helpful and kind to me. They answer any questions I have and don't try to rope me into buying unnecessary services. I've never had a bad experie More

by Cw15
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Clayton Geaslin

Oct 30, 2024

NYE Toyota responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 26, 2024

Dealership Rating
Employee Rating

NYE TOYOTA HAVE BETTER I LOVE THE Customer service they provide to us really helpful and I will be coming all other services NYE TOYOTA IS WAY BETTER THE STEVE TOYOTA More

by WWAP2323
Service Price Transparency
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Recommend Dealer
Yes

October 21, 2024

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Grateful that they squeezed me into their schedule with little notice. Notifications were appreciated throughout the process Excellent More

by FRED.PARKER
Service Price Transparency
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Recommend Dealer
Yes

October 19, 2024

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The work that was ordered was done correctly. The items on the dashboard were not addressed- there was one tire that was underinflated. The clock was not reset. It would have been nice if those 2 More

by Bonnie
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Recommend Dealer
Yes

October 12, 2024

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Thank you excellent customer service and care I am really happy with the service looking forward to do business with you NYE Toyota soon More

by WWAP2323
Service Price Transparency
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Recommend Dealer
Yes

October 07, 2024

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Respectful pleasant informative nice folks to work with they were prompt and I was kept abreast of any changes More

by DANSAULSGIVER
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Clayton Geaslin

Oct 11, 2024

NYE Toyota responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 25, 2024

Dealership Rating
Employee Rating

Safety recall handled perfectly. Timely service stop. I was greeted by the service agent and given a good timeframe for the repair. Received a pickup call and was on my way. More

by vadoty17
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clayton Geaslin, Holly Johnson , Charles Bauer, Fred Firsching

Sep 26, 2024

NYE Toyota responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

September 22, 2024

Dealership Rating
Employee Rating

Worked on my truck Within a short time . Polite .check for any additional work needed More

by jeanettemason02
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clayton Geaslin, Holly Johnson , Charles Bauer, Fred Firsching

September 22, 2024

Dealership Rating
Employee Rating

They were very courteous and professional. Parts were ordered, came in quickly and repairs were made. Very satisfied. More

by roted1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clayton Geaslin, Holly Johnson , Charles Bauer, Fred Firsching

Sep 26, 2024

NYE Toyota responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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