Holly Johnson
Holly Johnson at NYE Toyota

Holly Johnson

Service advisor

NYE Toyota

1441 Genesee St.
Oneida, NY 13421

Contact Me
4.9
124 Reviews
4.9

124 Reviews

Write a Review

124 Reviews of Holly Johnson

July 26, 2026

Dealership Rating
Employee Rating

AI booking is disrespectful of my time, the service is almost useful, but asking question for information all provided is wasteful. The AI call center background is detracts from the experience. The More

by Dan
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

July 17, 2026

Dealership Rating
Employee Rating

Very pleased with our recent service appointment. Excellent communication and support. Our vehicle had an issue after service that was addressed the very next day. Thank you! More

by cclevela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 22, 2026

NYE Toyota responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

July 09, 2026

Dealership Rating
Employee Rating

Heather made sure my needs were met and the expected service was performed in a very short period of time. I neede a new part, it was in stock and we scheduled an appointment 2 days later and the serv More

by Grtrwomin s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 09, 2026

NYE Toyota responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 24, 2026

Dealership Rating
Employee Rating

It was great. Everyone was good. Very professional. Liked them was done in the time More

by ghst664
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 25, 2026

NYE Toyota responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 22, 2026

Dealership Rating
Employee Rating

We always appreciate the exceptional service we receive at Nye Toyota. Everyone is friendly and professional. More

by rickpregent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 22, 2026

NYE Toyota responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 21, 2026

Dealership Rating
Employee Rating

Always great customer service. Nye is timely with appointments and never pushy about additional sales or service. Highly recommended! More

by ces1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 22, 2026

NYE Toyota responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 15, 2026

Dealership Rating
Employee Rating

They at first told me a problem with the check engine light which I did not know but come to find out they were looking at a different vehicle, not mine. That was rather concerning. Service and inspect More

by JRITCHIE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2026

NYE Toyota responded

We appreciate your feedback and are eager to better your return experience.

June 06, 2026

Dealership Rating
Employee Rating

The appointment was easy to make online. They have late appointments so I can go after work and it was done quickly. More

by Tina.edelman56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Wojcik

Jun 09, 2026

NYE Toyota responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 06, 2026

Dealership Rating
Employee Rating

Andrew was knowledgeable, friendly and efficient. In the future I'm going to call him directly More

by dwteuscher
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Trombley

Jun 09, 2026

NYE Toyota responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 20, 2026

Dealership Rating
Employee Rating

Eric was amazing. He took the time to set our phones and shower us everything More

by dongeo3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Brockway , Ashton Keegan, Tamera Moyer

May 21, 2026

NYE Toyota responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

1
...

Dealership Inventory (69 Vehicles)

used 2023 Ford Bronco car, priced at $42,734
2023 Ford Bronco
used
Shadow Black exterior
Automatic
Four-wheel Drive
used 2024 Toyota 4Runner car, priced at $51,295
2024 Toyota 4Runner
used
Midnight Black Metallic exterior
Unknown
Four-wheel Drive
used 2024 Toyota Corolla Cross car, priced at $28,615
2024 Toyota Corolla Cross
used
Sonic Silver exterior
CVT
All-wheel Drive
new 2026 Toyota Camry car, priced at $46,222
2026 Toyota Camry
new
Heavy Metal exterior
CVT
All-wheel Drive
used 2023 Toyota Tacoma car, priced at $38,195
2023 Toyota Tacoma
used
Magnetic Gray Metallic exterior
Automatic
Four-wheel Drive
new 2026 Toyota Grand Highlander Hybrid car, priced at $61,583
2026 Toyota Grand Highlander Hybrid
new
Gray exterior
Automatic
All-wheel Drive