Holly Johnson
Holly Johnson at NYE Toyota

Holly Johnson

Service advisor

NYE Toyota

1441 Genesee St.
Oneida, NY 13421

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4.9
111 Reviews
4.9

111 Reviews

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111 Reviews of Holly Johnson

May 04, 2026

Dealership Rating
Employee Rating

Through easy to understand explanation of what need to be done to the car. Follow up also clear. Agent friendly and polite. More

by WIGGINSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 05, 2026

NYE Toyota responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 28, 2026

Dealership Rating
Employee Rating

Everyone was great. Holly especially as well as Andrew. The techs were great as well. Keep up the good work and enjoy the good weather👍🏼 More

by glenn.guy1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew*****

Apr 30, 2026

NYE Toyota responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 22, 2026

Dealership Rating
Employee Rating

Andrew was very helpful and knowledgeable in assisting me with service for my vehicle. Thank yiu More

by LHRYB1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Trombley

Apr 22, 2026

NYE Toyota responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 22, 2026

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Employee Rating

Prices have gone up significantly under new management. We have been Nye patrons for over 30 years and will not go back after our last experience. Tactics were deceptive and unclear. We spent far more tha More

by jan.woodworth61
Recommend Dealer
No
Apr 22, 2026

NYE Toyota responded

Jan. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

April 12, 2026

Dealership Rating
Employee Rating

Holly is very friendly and easy to do business with. She kept me aware of the status of my vehicle. Dealership is clean and neat Work done met my expectations. More

by thomasturo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 14, 2026

NYE Toyota responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 12, 2026

Dealership Rating
Employee Rating

I have worked with Holly Johnson (current visit) and Andrew Trombley (prior visits) and both have exceeded my expectations More

by Lhryb1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Trombley

Apr 14, 2026

NYE Toyota responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 08, 2026

Dealership Rating
Employee Rating

I love this dealership so much! Clayton and Holly were so much help to me. Clayton helped me enhance my vehicle by replacing filters and getting new wipers. Clayton came out to the More

by castelluzzogabriela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clayton Geaslin

Apr 08, 2026

NYE Toyota responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 04, 2026

Dealership Rating
Employee Rating

Every think went smoothly and in a timely manner. Holly is a good communicator and makes services needed understandable More

by SASCHMIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2026

NYE Toyota responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 27, 2026

Dealership Rating
Employee Rating

I was pleased with the service. Holly was most helpful I keeping me appraised of what was happening and how long it may take before the job was done. I was also impressed with the v More

by vadoty17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2026

NYE Toyota responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 26, 2026

Dealership Rating
Employee Rating

Very professional and excellent service. Service department was able to get me in quickly and take care of the problem. More

by sgrabinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Wojcik

Mar 26, 2026

NYE Toyota responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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