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Mike McKesson
Mike McKesson at Williamson Cadillac

Mike McKesson

Service Advisor

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

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4.8
188 Reviews
4.8

188 Reviews

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188 Reviews of Mike McKesson

June 27, 2025

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Employee Rating

Service advisor Mike McKesson is excellent. He’s very knowledgeable and reachable. Keeps you updated about the status of your car. More

by Zpanthaki
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Service Communication
Recommend Dealer
Yes
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June 24, 2025

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Very caring and concern. They are the best around . When there a problem they address it. More

by GGAITER
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kaitlin Haeffner, Ricardo Robinson

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Jun 24, 2025

Williamson Cadillac responded

Thank you for your thoughtful words—it means so much to know our team's care and responsiveness made a difference for you.

June 24, 2025

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Mike Mckeson is awesome and always willing to help identifying what my SUV needs. He is knowledgeable and is a great service advisor. More

by SILVIACERVERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Varela, Juan Santos , Rolando Pardo , Pete Betancourt and Benny are always available and enjoyable to talk to.

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Jun 25, 2025

Williamson Cadillac responded

Mike’s thorough approach and expertise are exactly what we strive for, and it’s heartening to see that reflected in your visit. We’re proud to have a team that not only solves problems but makes the experience a pleasure.

June 19, 2025

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Employee Rating

Mike McKesson was very helpful, got me parts quick and got the repair done in a timely manner More

by Josh
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Reyno

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Jun 24, 2025

Williamson Cadillac responded

Thank you, Josh! We’re glad Mike was able to deliver quick and efficient service—we’ll be sure to pass along your appreciation.

June 12, 2025

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Friendly but my car was never inspected in 5 days so had to take it elsewhere More

by Rc1280
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Carmen Alicea

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Jun 13, 2025

Williamson Cadillac responded

We sincerely apologize for the delay in servicing your vehicle. This is not the experience we strive for, and we regret the inconvenience it caused. If there’s anything we can do to make things right, please let us know.

June 10, 2025

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Great service and communication. The team was great in receiving the vehicle and a timely return with all work completed as requested. More

by RICHARDP4
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 11, 2025

Williamson Cadillac responded

We appreciate your great feedback! Our team takes pride in clear communication and efficient service, and we're thrilled you had a positive experience. Let us know if we can assist you in the future.

June 08, 2025

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Completed the airbag recall quickly. I was able to get the car back the same day of service. More

by Ronaldsancetta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Varela, Julio Lopez

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Jun 09, 2025

Williamson Cadillac responded

We’re happy to hear your recall service was completed promptly. Getting you safely back on the road as quickly as possible is our goal. Thank you for trusting us.

June 08, 2025

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I normally get great service at the dealership but this Saturday morning I was the fifth person in line to get an oil change which took two and a half hours and if I didn’t asked my advisor what’s going on More

by FALEX0056
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Jun 09, 2025

Williamson Cadillac responded

Thank you for sharing your experience. While we’re glad you normally receive great service, we sincerely apologize for the wait this time. Your feedback is valuable, and we’ll work on making our processes even more efficient.

June 04, 2025

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Employee Rating

Great service, taken care more than once extremely satisfy with both the service and quality of work More

by Garcia2323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Loero , Carmen Alicea, Mike Valladares, Edgar Lacayo, Yair Garrido

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Jun 05, 2025

Williamson Cadillac responded

It pleases us to know that our service and workmanship have consistently lived up to your expectations. Thank you for your feedback- your loyalty means the world to us.

June 01, 2025

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Employee Rating

We made an appointment and told them exactly what was wrong with the car. We needed an oil change, a tire sensor fixed and a new battery, which took four hours. It was quite disappointing. More

by cooptown45
Service Communication
Recommend Dealer
No
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Jun 02, 2025

Williamson Cadillac responded

We sincerely regret that your service experience did not meet expectations. Your time is valuable, and we apologize for the extended wait. We appreciate your patience and will review this to ensure more efficient service in the future.

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