Mike McKenzie

Fantastic service. Fast clean and friendly. Repair was done correctly the the first time. The only dealership service department I ever use! Fast clean and friendly. Repair was done correctly the the first time. The only dealership service department I ever use! More

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I have purchased 3 Explorers from Royal Oak Ford. They have always been there for me with any vehicle concerns. George my service advisor has always been honest in the repairs for my 2006 Explorer. They have always been there for me with any vehicle concerns. George my service advisor has always been honest in the repairs for my 2006 Explorer. I only trust Royal Oak Ford and of course George to repair my vehicle. I’m bringing my vehicle in Dec. 11th to have it checked for all repairs needed and an estimate. It will cost me a lot but, my brother wants to pay for the repairs. Just have to let you know that this 2006 Eddie Bauer edition Explorer has been a remarkable vehicle. Thank you Ford for making such a fine vehicle. More

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I always have a great experience at Royal oak Ford. Great work staff. Clean environment. I will always lease for ROF. Great work staff. Clean environment. I will always lease for ROF. More

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Mike brought my vehicle right in when I arrived & made sure that my truck was done as it should have been. He offered me discounted cost since I needed to bring my truck back to complete service. Mike was sure that my truck was done as it should have been. He offered me discounted cost since I needed to bring my truck back to complete service. Mike was on top of my visit and kept me updated. More

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Always a fantastic experience with Franco & this dealership. I would recommend them highly & won’t go anywhere else dealership. I would recommend them highly & won’t go anywhere else More

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I can not say enough good things about Royal Oak Ford and their personal. Everyone there is a rock star. Mark Lange is the manager of used cars sales and Darius Glover (the salesman we worked with.) were v their personal. Everyone there is a rock star. Mark Lange is the manager of used cars sales and Darius Glover (the salesman we worked with.) were very helpful, respectful, and courteous. They both listen to our needs and went out of their way to make sure we were very happy & satisfied with our purchase. Mark Lange, as a sales manager went far beyond his duties and I want to give him a BIG THANK YOU! I would recommend Royal Oak ford to anyone I know with the confidence that they will also be a satisfied customer. I just can not thank the Royal Oak Ford Team enough. Sincerely, THANK YOU, Royal Oak Ford IS THE BEST!! More

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Jordan was extremely patient and helpful in getting me the exact Escape I wanted! He and my dear friend Bill, made this the best car buying experience ever!! See Jordan—-be HaPpY! the exact Escape I wanted! He and my dear friend Bill, made this the best car buying experience ever!! See Jordan—-be HaPpY! More

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This was the single best used car buying experience we’ve had! After going to 5 other dealerships we came to Royal Oak Ford. Matt Peters and manager Mark Lange gave incredible service and attention without had! After going to 5 other dealerships we came to Royal Oak Ford. Matt Peters and manager Mark Lange gave incredible service and attention without the annoying pressure, giving us time to talk and think about our purchase. Once we decided we were going buy the car - They set us up for a second test drive, answered all our questions, and most importantly they gave us a GREAT deal! Everything was ready to go with smooth transactions from their financing department and we were in and out of the dealership in no time! I would highly recommend doing business at Royal Oak Ford! More

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Devin has earned a customer FOR LIFE. Above and beyond doesn’t come close to my experience. An honest and trustworthy he deserves 5 stars. doesn’t come close to my experience. An honest and trustworthy he deserves 5 stars. More

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Came in the morning weht home at night with a brand new 20/20 F150 thanks Devin & the Gang at Royal Oak Ford you guys are the greatest! 20/20 F150 thanks Devin & the Gang at Royal Oak Ford you guys are the greatest! More

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