Mike Martell
Mike Martell at Cityside Subaru

Mike Martell

Assistant Service Manager

Cityside Subaru

790 Pleasant St
Belmont, MA 02478

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5.0
44 Reviews
5.0

44 Reviews

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44 Reviews of Mike Martell

January 31, 2026

Dealership Rating
Employee Rating

Staff are consistently polite and so very friendly, a. Smile goes a long way. The facility is spotless with a big emphasis on customers. More

by Jeanyfahey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karen Vieira, Mike Rossi

January 27, 2026

Dealership Rating
Employee Rating

Reliable and transparent services provided! I was told one thing from another shop. When I brought y vehicle here not only was I told accurate information about my bro was shown! More

by Shaybosslady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karen Vieira, Mike Rossi

January 26, 2026

Dealership Rating
Employee Rating

Extremely knowledgeable about the smallest detail I might find insignificant but are willing to help. Friendly staff and wonderful waiting area More

by bevvym147
Recommend Dealer
Yes

Other Employees Tagged: Karen Vieira, Mike Rossi

January 23, 2026

Dealership Rating
Employee Rating

I have been using Cityside Subaru for 26 years. I am on my third Subaru Forrester and I love it. The dealership is incredibly kind, and they take very very good care of their customers. I say that More

by Jacqueline
Service Price Transparency
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Recommend Dealer
Yes

September 30, 2025

Dealership Rating
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The Cityside Service Department went over and beyond my expectations. Mike Rossi made the whole process so seamless. Thank you so much! More

by MBetts
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Karen Vieira, Mike Rossi

Oct 03, 2025

Cityside Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 23, 2025

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Employee Rating

We have purchased or leased our last 4 cars from cityside because we feel they are working to do the best for us.. More

by mjHALEY45
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes
Sep 27, 2025

Cityside Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Safe travels!

October 22, 2024

Dealership Rating
Employee Rating

The new store is very nice and roomy. All staff members are very welcoming and friendly, as always. More

by eyoungre
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom DAlessandro, Karen Vieira, Eric Burd, Brian O’Malley , Matt Lynch, Will Pauls, Dan Rosengarten

Nov 02, 2024

Cityside Subaru responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!

September 25, 2024

Dealership Rating
Employee Rating

Cityside Subaru is a great business. Lots of experienced and friendly staff. Will continue use them for terrific service. More

by BS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karen Vieira , Matt Lynch, Will Pauls

Nov 02, 2024

Cityside Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 17, 2024

Dealership Rating
Employee Rating

My experience with CitySide Subaru was stressless, easy and very pleasant. I got exactly what I wanted with no hard-sell. I was treated with exceptional customer service, respect and smiles throughout the More

by patrick.aloi
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Fabio Corredor

Nov 02, 2024

Cityside Subaru responded

Hi, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

August 06, 2024

Dealership Rating
Employee Rating

Excelente por decirlo menos. Mr Flavio Fonseca es la segunda vez que le compro un auto. Magnífica atención More

by CURRAMBITA1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 14, 2024

Cityside Subaru responded

Hola, nos alegra que haya encontrado que nuestro personal le brindó tanto apoyo durante su experiencia aquí en Cityside Subaru. ¡Esperamos que continúe eligiéndonos para todas sus necesidades automotrices! ¡Cuidarse!

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