81 Reviews
Write a Review82 Reviews of Mike Loucks
November 21, 2024
The service department does such a fabulous job when they service your vehicle. They are very meticulous with your vehicle when its getting fixed like it's their own. They make sure everything is explained a service your vehicle. They are very meticulous with your vehicle when its getting fixed like it's their own. They make sure everything is explained and what is going on throughout the whole process. Mike Loucks is the gentleman that helped me and my family. Great job Team Fred Martin! Update 11/21/2024 - Went to Speedy and had a oil change and tire rotation done the other day and everything went fantastic like normal. They even cleaned the spot where the old oil change sticker was on the windshield that left glue on the windshield with windex and placed the new one in the spot it was. Going beyond the normal service garage does! Great job Team Fred Martin! Always pleased with their service and professionalism. More
Other Employees Tagged: Speedy crew on 11/15/2024
October 26, 2024
Terrible customer service, I made an appointment 10 days out to get four (4) “critical” recalls completed on my 2018 Ram 3500, I picked this time because my wife was out of town and I would be able to use h out to get four (4) “critical” recalls completed on my 2018 Ram 3500, I picked this time because my wife was out of town and I would be able to use her car, after four (4) days the Fred Martin dealership had not even started on my recall items, I had to pick the truck up with ZERO recalls being completed. I believe because I didn’t buy the truck from them that I went to the back of the line, I moved here a year ago from out of state and some day in the short future I will replace this truck but I doubt it will be from Fred Martin RAM, would you buy anything from these guys after being blown off for factory recall issues to include faulty wheel studs that hold the tires and rims on the truck. Not sure if this is how they operate on a daily basis but my first impression was a BIG disappointment!!! Bill Miller More
August 05, 2024
Fred Martin had always been good to me in sales and service. The last service visit was great service. The last service visit was great More
Other Employees Tagged: Dean Marco, Taylor Black, Scott Szilagyi , Joe Zink
August 05, 2024
Always great service, friendly people who always help you with all your needs and concerns, We never go anywhere else for our automotive needs with all your needs and concerns, We never go anywhere else for our automotive needs More
Other Employees Tagged: Taylor Black , Bob Mccutcheon
May 31, 2024
Very professional and courteous really up to date on everything that's associated with the oil changing department I was really impressed everything that's associated with the oil changing department I was really impressed More
Other Employees Tagged: Brett Smith, Nick Rizzotto, Dean Marco, William Monroe, Mike Naumovski, Jerome Perry, Taylor Black, Scott Szilagyi , Joe Zink
May 28, 2024
The service tech’s were quick, courteous, and professional in performing the oil change in our vehicle. professional in performing the oil change in our vehicle. More
Other Employees Tagged: Dean Marco, Taylor Black, Scott Szilagyi , Joe Zink
April 19, 2024
Love this dealership! Everyone is so helpful and knowledgeable! I always feel safe and at ease when I talk to anyone at Fred Martin! Everyone is so helpful and knowledgeable! I always feel safe and at ease when I talk to anyone at Fred Martin! More
Other Employees Tagged: Mark Moore